Luther Kia of Inver Grove - Service Center

Great Service Wonderful experience at the Luther Nissan KIA in Inver Grove Heights! Prompt attention when I arrived, fast and courteous service. Brad and Mary we Wonderful experience at the Luther Nissan KIA in Inver Grove Heights! Prompt attention when I arrived, fast and courteous service. Brad and Mary were excellent. More

Service Repairs WAY TOO EXPENSIVE The people here are friendly. No question. And, I can't speak on the car buying experience. But, I would avoid any service repairs there. They put The people here are friendly. No question. And, I can't speak on the car buying experience. But, I would avoid any service repairs there. They put in one stud that was missing on my front left wheel. From everyone else I spoke with, this should have been cheap, quick and easy. Apparently, that was not the case. Took almost 2 hours and I was gouged for almost $150. When I asked how everything went at the end, the representative explained to me that the stud was really bad and needed to be replaced. Good to know….EXCEPT there was no stud there to be replaced in the first place. A stud was added, not replaced. Anyway, I'm sure the work they did was fine, it's just way too expensive. More

Love this place I really appreciate the customer service at this dealership. It's always speedy and thorough, and I love that my car is clean and shiny when I leave. I really appreciate the customer service at this dealership. It's always speedy and thorough, and I love that my car is clean and shiny when I leave. There have been times when I've tried to get service done elsewhere in order to save a little bit of money and have regretted it every time that I haven't gone to Luther Nissan Kia. I originally bought my car here in 2009 brand new and it was the best car buying decision I've ever made. I highly recommend them for sales and service. The only reason I didn't give them 5 out of 5 stars for overall experience is for 2 reasons.. The first is that it takes a while to get an appointment because they are so busy. The second is that they no longer offer free car rentals. With having to wait so long for an appointment, it's hard to find a time that I can sit and wait for it to be done unless it's late at night. They used to offer a free car rental which made this a lot easier. Oh, and Mike in the service department is the best! More

Service Prompt, thorough, don't push upgrades but keep you informed. Competitive. Free car wash. Always a pleasure to speak to May salesman Igor who I strongl Prompt, thorough, don't push upgrades but keep you informed. Competitive. Free car wash. Always a pleasure to speak to May salesman Igor who I strongly recommend if anyone is in the market. More

Thank you. I was well pleased this was as always a great experience. Mike was so caring to my needs for the car and getting the job done. I was well pleased this was as always a great experience. Mike was so caring to my needs for the car and getting the job done. Ms. Val Armstrong More

Service Department Fantastic service at this dealership! My 2011 Kia Sorento (bought in 2010) runs like new again. They do good work; very thorough and explain the de Fantastic service at this dealership! My 2011 Kia Sorento (bought in 2010) runs like new again. They do good work; very thorough and explain the details well. More

Service Was greeted in a very friendly and prompt manner. Was informed that needed front brakes replaced which they they completed in a very fast time. I ha Was greeted in a very friendly and prompt manner. Was informed that needed front brakes replaced which they they completed in a very fast time. I have always found the service department very good about taking care of my needs. More

Service of my 2011 Rogue Mike was very helpful and worked with me on the hard to describe problem with my Rogue. Not very familiar with maintenance of my vehicle as my husban Mike was very helpful and worked with me on the hard to describe problem with my Rogue. Not very familiar with maintenance of my vehicle as my husband always did that stuff, Mike was able to understand my wording and describing of the issue. He always meets you with a smile and goes above and beyond to make me feel comfortable. I am getting a new car and would love to have Mike still be my service advisor. More

Helpfulness from a distance Our son attends college in St. Paul and has been using our 2000 Altima. The car needed service in preparation for winter driving, plus we needed it c Our son attends college in St. Paul and has been using our 2000 Altima. The car needed service in preparation for winter driving, plus we needed it checked over for any significant maintenance issues. Our son needed the car every weekday, so we were having difficulty figuring out how to get the car home to central Iowa for service. We decided to take a chance on Saturday service at Luther Nissan Kia. The staff was exceptionally friendly and helpful. The service was performed promptly and staff communicated in a timely and thorough manner. It was a very positive experience. More

Great Service I continue to use Luther Nissan Kia for service because better than any other they provide quality service. I know when I go in the work will be done I continue to use Luther Nissan Kia for service because better than any other they provide quality service. I know when I go in the work will be done right and in a timely manner. Thanks. More