Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,552 Reviews of Luther Kia of Inver Grove - Service Center
First service visit. I had my first oil change and had a bulb replaced. Good job! Car washed also! The waiting room is very clean and they have healthy snacks. I had my first oil change and had a bulb replaced. Good job! Car washed also! The waiting room is very clean and they have healthy snacks. More
Routine Maintenance As per usual, everything and everyone at Luther Nissan was very courteous and professional. Oil change, tire rotation and hood latch recall took, as As per usual, everything and everyone at Luther Nissan was very courteous and professional. Oil change, tire rotation and hood latch recall took, as promised, the time that I allotted in my schedule. My 2014 Nissan Altima is everything and more than I expected. From day one, I've been very comfortable and pleased with all at Luther Nissan. Thanks. More
First service appointment for 2015 ALTIMA Service was fast, people were nice. So far I am very satisfied with provided services. Great job. Thank you very much for your customer service. Service was fast, people were nice. So far I am very satisfied with provided services. Great job. Thank you very much for your customer service. More
Service Exceeded my expectation I received a phone call offering an oil change and tire rotation for a special price of $38. I took them up on it. I was told it would take an hour a I received a phone call offering an oil change and tire rotation for a special price of $38. I took them up on it. I was told it would take an hour and a half. An hour after I dropped it off they called to say it was done. I went to pay and it was only $25 because my tires didn't need to be rotated. So it was less than quoted, they didn't do unnecessary work so they could charge more and they washed my car to boot! I was very happy with my trip to the dealership today! More
great Always good service in service dept. Friendly a,d know a great deal. Have been going here for years. Would get new non touch car wash though. Always good service in service dept. Friendly a,d know a great deal. Have been going here for years. Would get new non touch car wash though. More
Service Appointment This was the first time that I called to get service on a new Nissan that I purchased from them. I called to get an appointment for my first oil chan This was the first time that I called to get service on a new Nissan that I purchased from them. I called to get an appointment for my first oil change and was very surprised when when they said that they had several appointment times available on the day that I called. I was able to get my vehicle in quickly, and the service was excellent. My wife also needed an oil change on her Kia, that she had also purchased at Luther and she was also able to get in right away. She has owned her vehicle for several years would not think of taking it anywhere else. More
Good experience Very nice dealership overall. Got oil change and tire rotation done. Was told that the service also covers a car wash but i only realized it later tha Very nice dealership overall. Got oil change and tire rotation done. Was told that the service also covers a car wash but i only realized it later that the car wash wasn't done. I will still recommend this dealership for the ease of booking and the overall customer service. More
Excellent attention!! I am fully satisfied with their work and care. I have never been in Luther Nissan Kia and now on I will be there when I need to fix my car. I am fully satisfied with their work and care. I have never been in Luther Nissan Kia and now on I will be there when I need to fix my car. More
Car Service + Drive Thru I have been going to Luther Nissan Kia in Inver grove for 6 years now! 2 cars. Customer Service has always been great, & I'm a customer who is underst I have been going to Luther Nissan Kia in Inver grove for 6 years now! 2 cars. Customer Service has always been great, & I'm a customer who is understanding when things are busy, yet I still manage to feel like I am an important person. I had Lionel for service June 3rd and It was great to see a familiar face. For me, I come back picking up where we left off. I am also really happy because I had my daughter and Father with and it 30 more minutes for service to get other things done, and frankly the oil change went more fast than I had expected then before. Lionel was awesome at letting me get a ride down to the nearest fast food joint. I appreciate the guy who drove me, he was awesome! When I came back, my car was done! I like that they go Beyond for their customers. I also am thrilled about the new coffee machine and refrigerator with bottles and the toys for kids. More
Fantastic experience I can't say enough about the Adam Bistadodeau, my service advisor. I needed service work for my 2015 Sorento. After a very disappointing stop at a c I can't say enough about the Adam Bistadodeau, my service advisor. I needed service work for my 2015 Sorento. After a very disappointing stop at a competitor's service dept., I found Luther Kia Inver Grove Heights on the internet and called and was directed to Adam. Adam immediately recognized my problem and asked when it was convenient for me to bring the vehicle for repair. I was unable to keep the original appt. and called Adam and he changed the appt for me. When I arrived, Adam said they would get right on it and had a loaner car waiting for me to use while they were repairing mine, and said he would call my cell phone when ready. Adam called a couple of hours later to inform me it needed a part that wasn't in inventory, but he was having it express delivered and to feel free to continue to use the loaner in the meantime, as I live out of town. I can't say enough about Adam! He is a friendly, accommodating, caring and professional young man. He is a credit to your dealership and I can assure you I will return! More