Luther Kia of Inver Grove - Service Center

Service I just had some extended warranty work done on my 2010 Altima and Adam Bistodeau handled the entire situation very professionally. The work needed to I just had some extended warranty work done on my 2010 Altima and Adam Bistodeau handled the entire situation very professionally. The work needed to be approved and was taking longer than Adam had thought so he was nice enough to give me a free rental car and got me on my way. I was informed when the work was approved and I was given a call when the work was completed. Great dealership, with great employees. Thanks Adam!! More

Recent 25,000 mile maintenence check-up was very quick. I have been taking my vehicles to this dealer for regular maintenance for 12 years and I have always found the service to be polite, efficient and don I have been taking my vehicles to this dealer for regular maintenance for 12 years and I have always found the service to be polite, efficient and done correctly. More

Exellent! I am extremely satisfied with service my Nissan Rouge 2010. Adam Bistodeau and Nicolaus Novotny are very professional. They are so friendly . I would I am extremely satisfied with service my Nissan Rouge 2010. Adam Bistodeau and Nicolaus Novotny are very professional. They are so friendly . I would like to recommend them for my friends. More

adam in service is the bestest adam is great very professional and did a wonderful job taking care of my car! I recommend seeing him for any and all of your service needs. adam is great very professional and did a wonderful job taking care of my car! I recommend seeing him for any and all of your service needs. More

Service I brought my 2006 Sorento in because the power steering belt broke. While there I asked them to diagnose another problem. My appt was scheduled for la I brought my 2006 Sorento in because the power steering belt broke. While there I asked them to diagnose another problem. My appt was scheduled for late afternoon on a Tuesday and had to rent a car rather than them giving out a loaner as they did in the past. I received a call late Tuesday night with the diagnostic info and was told my vehicle would not be done until Saturday. I was charged for two days rental rather than 4 but still, once you are used to not being charged for the loaner its tough to have to begin paying for it. More

Easy and thorough This time was just an oil & filter change but we had the usual easy and thorough service with no issues or concerns. There is some follow up body wor This time was just an oil & filter change but we had the usual easy and thorough service with no issues or concerns. There is some follow up body work and all was explained to us clearly. More

Good Experience.. Great staff, very helpful and really nice to deal with. They remember their customers and they will go the extra mile to help the customer with any is Great staff, very helpful and really nice to deal with. They remember their customers and they will go the extra mile to help the customer with any issue.. More

Warranty Air bag inflator on our Sentra. We were satisfied about the service we received at this location, we dropped our vehicle off for warranty service and it was completed fairly quick an We were satisfied about the service we received at this location, we dropped our vehicle off for warranty service and it was completed fairly quick and pain free. The service staff were very friendly and professional, our service advisor attended to our needs and we were happy with our overall experience. We strongly recommend this location for great sales/service. More

First Service Experience I got there a little early for my appointment. The staff was very friendly and helpful. I was taken care of right away. I got my car back within the I got there a little early for my appointment. The staff was very friendly and helpful. I was taken care of right away. I got my car back within the time the service agent said it would be done. More

EXCELLENT CUSTOMER SERVICE AT LUTHER KIA FIRST OF ALL, I TRIED TO MAKE AN APPOINTMENT THROUGH THE CALL CENTER AT WHICH TIME I REQUESTED AN APPOINTMENT WITH MIKE WAGNER WHO HAS HANDLED MY SERV FIRST OF ALL, I TRIED TO MAKE AN APPOINTMENT THROUGH THE CALL CENTER AT WHICH TIME I REQUESTED AN APPOINTMENT WITH MIKE WAGNER WHO HAS HANDLED MY SERVICE NEEDS EVER SINCE I BOUGHT MY FIRST OPTIMA FROM LUTHER. I WAS INFORMED THAT I WOULD NOT BE ABLE TO GET IN WITH MIKE FOR ABOUT 3 WEEKS. MIKE HAD PREVIOUSLY TOLD ME THAT, IF I HAD A PROBLEM GETTING AN APPOINTMENT, TO CALL HIM WHICH I DID AND HE GOT ME IN WITHIN A COUPLE OF DAYS. I ARRIVED EARLY FOR MY APPOINTMENT SO I WENT INTO THE WAITING ROOM TO WAIT UNTIL MY APPOINTMENT TIME. MIKE WALKED THROUGH AND SAW ME WAITING. AT THAT POINT HE TOLD ME TO BRING THE CAR IN. ITHE CAR WAS FINISHED IN THE TIMEFRAME PROMISED. MIKE IS TRULY AN EXAMPLE OF 5 STAR SERVICE. More