Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,577 Reviews of Luther Kia of Inver Grove - Service Center
Great service I was told the work would take just over three hours and they got it done in two! Very pleased with the speed and quality of service at this dealersh I was told the work would take just over three hours and they got it done in two! Very pleased with the speed and quality of service at this dealership. More
Walk in broken car I got up on Monday morning and the car would not start, I got a neighbor to jump by car and I drove it strate to the Luther Kia (Inver Grove Heights) I got up on Monday morning and the car would not start, I got a neighbor to jump by car and I drove it strate to the Luther Kia (Inver Grove Heights) They took me to work, got my car fixed and came back and picked me up so I had my car back by 3:00pm. I am a long time customer and first came to them after starting a new job in Eagan. (2001) I had a new KIA I had purchased in White Bear who had brought me to work while they did service on my car and called to tell me the warranty said they had to bring me to work but they didn't have to pick me up. The wonderful folks at Inver Grove Luther Nissan Kia have been taking care of my cars ever since. More
Excellent customer service TomStensrud was polite, smiled and took time to go over what was needed. The work was done in the time quoted. The cashier (Jackie, I think), also s TomStensrud was polite, smiled and took time to go over what was needed. The work was done in the time quoted. The cashier (Jackie, I think), also smiled. She also was professional & polite. A smile they shared was the key to a positive experience. More
Oil change was great Oil change service was very good. I am not happy with JP. We bought our 2016 Kia Sirento on March 20th. We came in on 3-16-15 and agreed to purchas Oil change service was very good. I am not happy with JP. We bought our 2016 Kia Sirento on March 20th. We came in on 3-16-15 and agreed to purchase the car and we were pre-approved. Set up to pick up the car and waited 4 hours. We were already pre-approved and it shouldn't have taken that long. JP mention we would get a few free oil changes but he never sent anything. He said it usually takes about 4 to 6 hours to finish but we were already pre-approved. ????? More
Longtime customer Everytime I go to Luther Nissa Kia Inver Grove Heights, I always receive great service! The techs/staff are open and honest. They are willing to answ Everytime I go to Luther Nissa Kia Inver Grove Heights, I always receive great service! The techs/staff are open and honest. They are willing to answer any questions and are willing to educate you on your vehicle. I am glad I can go to dealership that I trust. More
"Walk-in Oil Change" I stopped in over lunch and they immediately accommodated my last minute oil change request. Thank you for the convenience! I always receive great s I stopped in over lunch and they immediately accommodated my last minute oil change request. Thank you for the convenience! I always receive great service here! More
Great service Always communicates well on what needs to be done and what it will cost. Very professional and pleasant to work with. I always recommend this dealersh Always communicates well on what needs to be done and what it will cost. Very professional and pleasant to work with. I always recommend this dealership to friends and family. More
Consistently customer focused I have been a customer for two years and every interaction with the staff is consistently impressive. They are great at explaining and soliciting que I have been a customer for two years and every interaction with the staff is consistently impressive. They are great at explaining and soliciting questions and I always leave the dealership knowing more about my car than when I arrived. The service department is top notch! More
A good way to start the day--- My car.had a recall which involved replacing a ""stop lamp switch." As always everything went smoothly--immediate service, friendly service people, cl My car.had a recall which involved replacing a ""stop lamp switch." As always everything went smoothly--immediate service, friendly service people, clean waiting area, fruit, coffee, and the morning news. Then a nice clean car to drive away in. My appointment was at 8 AM so I mean it when I say it was a great way to start the day!!!!!???????????????? More
In - Out-Done. Perfect Fast in. Fast out. Job well done. All at a reasonable price. I made an appointment a few days earlier and was in and out in less than an hour. Wi Fast in. Fast out. Job well done. All at a reasonable price. I made an appointment a few days earlier and was in and out in less than an hour. Will be back... More