Luther Kia of Inver Grove - Service Center

Excellent customer service TomStensrud was polite, smiled and took time to go over what was needed. The work was done in the time quoted. The cashier (Jackie, I think), also s TomStensrud was polite, smiled and took time to go over what was needed. The work was done in the time quoted. The cashier (Jackie, I think), also smiled. She also was professional & polite. A smile they shared was the key to a positive experience. More

Oil change was great Oil change service was very good. I am not happy with JP. We bought our 2016 Kia Sirento on March 20th. We came in on 3-16-15 and agreed to purchas Oil change service was very good. I am not happy with JP. We bought our 2016 Kia Sirento on March 20th. We came in on 3-16-15 and agreed to purchase the car and we were pre-approved. Set up to pick up the car and waited 4 hours. We were already pre-approved and it shouldn't have taken that long. JP mention we would get a few free oil changes but he never sent anything. He said it usually takes about 4 to 6 hours to finish but we were already pre-approved. ????? More

Longtime customer Everytime I go to Luther Nissa Kia Inver Grove Heights, I always receive great service! The techs/staff are open and honest. They are willing to answ Everytime I go to Luther Nissa Kia Inver Grove Heights, I always receive great service! The techs/staff are open and honest. They are willing to answer any questions and are willing to educate you on your vehicle. I am glad I can go to dealership that I trust. More

"Walk-in Oil Change" I stopped in over lunch and they immediately accommodated my last minute oil change request. Thank you for the convenience! I always receive great s I stopped in over lunch and they immediately accommodated my last minute oil change request. Thank you for the convenience! I always receive great service here! More

Great service Always communicates well on what needs to be done and what it will cost. Very professional and pleasant to work with. I always recommend this dealersh Always communicates well on what needs to be done and what it will cost. Very professional and pleasant to work with. I always recommend this dealership to friends and family. More

Consistently customer focused I have been a customer for two years and every interaction with the staff is consistently impressive. They are great at explaining and soliciting que I have been a customer for two years and every interaction with the staff is consistently impressive. They are great at explaining and soliciting questions and I always leave the dealership knowing more about my car than when I arrived. The service department is top notch! More

A good way to start the day--- My car.had a recall which involved replacing a ""stop lamp switch." As always everything went smoothly--immediate service, friendly service people, cl My car.had a recall which involved replacing a ""stop lamp switch." As always everything went smoothly--immediate service, friendly service people, clean waiting area, fruit, coffee, and the morning news. Then a nice clean car to drive away in. My appointment was at 8 AM so I mean it when I say it was a great way to start the day!!!!!???????????????? More

In - Out-Done. Perfect Fast in. Fast out. Job well done. All at a reasonable price. I made an appointment a few days earlier and was in and out in less than an hour. Wi Fast in. Fast out. Job well done. All at a reasonable price. I made an appointment a few days earlier and was in and out in less than an hour. Will be back... More

Quick service stop. Soul had a factory recall to check ACU,(airbag control unit). Was in and out in less than 2 hours. Great service staff answered all questions. Soul had a factory recall to check ACU,(airbag control unit). Was in and out in less than 2 hours. Great service staff answered all questions. More

Oil Change & Multi-point Inspection I went in for a oil change and to have my truck checked, because of a light indicator issue. The service techs where very helpful and let me know of a I went in for a oil change and to have my truck checked, because of a light indicator issue. The service techs where very helpful and let me know of any problems I have with the truck. It was a quick process and even offered to wash my truck. Great Service and good prices. Will always recommend the Luther Nissan Kia dealership to anyone. More