Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,577 Reviews of Luther Kia of Inver Grove - Service Center
service front axle Called Greg with My problem He said bring car in tomorrow morning. Came in at 9am They found the problem, went and got the part and had Me on the way Called Greg with My problem He said bring car in tomorrow morning. Came in at 9am They found the problem, went and got the part and had Me on the way by11:15. This was a front axel replacement. A great job done very fast and good. More
great customer service My check engine light came on and I was going on a driving vacation in 2 days so I needed to find out what was wrong with it. I stopped in and they w My check engine light came on and I was going on a driving vacation in 2 days so I needed to find out what was wrong with it. I stopped in and they were completely booked but Greg I. fit me in. They diagnosed it, got the part and then repaired it all within a few hours. Greg was efficient, friendly and so understanding of my situation. So appreciative to have gotten my car looked at and taken care of before my vacation! More
The Service Crew was helpful and amazing!! The Service Crew is amazing for several reasons: 1. They explain everything to you and why it needs to be done. 2.If there are recalls out there, they The Service Crew is amazing for several reasons: 1. They explain everything to you and why it needs to be done. 2.If there are recalls out there, they get those done asap and explain what the recall is for. 3.They give you a quote on the phone and everytime I get the work done it has been lower than the quote. Thank You James More
Recurring service Guys are honest and to the point on repairs. Let's us know what needs to be fixed and what can wait. Always punctual with estimates Guys are honest and to the point on repairs. Let's us know what needs to be fixed and what can wait. Always punctual with estimates More
Oil change Yesterday, August 4, I had the ol changed for the first time in my 2015 Sorent. The service department was very courteous and quick. It seemed like Yesterday, August 4, I had the ol changed for the first time in my 2015 Sorent. The service department was very courteous and quick. It seemed like I barely sat down and they were already done. The service department looks like it runs very smoothly and organized. I will be back for the next oil change and in time for my next car. I just want to say that when we purchased the Sorento, our salesman, Igor was great! He stayed with us through the whole process. Thank you!! Judy G. Eagan More
Oil change and repair of panel A I gave Luther a five star rating. I always receive prompt and courteous service. The service representatives are well groomed, friendly, and knowledge I gave Luther a five star rating. I always receive prompt and courteous service. The service representatives are well groomed, friendly, and knowledgeable. They are examples of the kind of employees that you look forward to dealing with at a car dealership. This kind of service has been offered consistently on all my visits to Nissan. During my last visit I had them do an oil change and repair the clip which keeps panel A fastened to the front interior of the car. The clip was covered under warranty and the car was ready at the time they had given me. I could not have asked for better service. More
Service Center As always ~ Received courteous and excellant service ~ Everything completed in a timely manner ~ Tom reveived what needed to be done ~ checked my tire As always ~ Received courteous and excellant service ~ Everything completed in a timely manner ~ Tom reveived what needed to be done ~ checked my tires for rotation ~ Thank you Tom for your excellant service ~ see you in November. Claudia O More
service appointment As usual the service was fast and courteous. Got an oil change today and a quote on tires. I appreciated the tire options and information. Thank yo As usual the service was fast and courteous. Got an oil change today and a quote on tires. I appreciated the tire options and information. Thank you for always doing such a great job. More
Awesome There always kind and respective for your time. Always upbeat and informative. I like that my car gets washed each time I come in for service. Nice to There always kind and respective for your time. Always upbeat and informative. I like that my car gets washed each time I come in for service. Nice touch!! More
Amazing! We brought our new 2015 Murano in for a recall item, and when we pulled into the service bay we were cheerfully greeted by Adam who knew our first nam We brought our new 2015 Murano in for a recall item, and when we pulled into the service bay we were cheerfully greeted by Adam who knew our first names and welcomed us to Luther Nissan. He immediately explained what Luther Nissan was going to do to the car, and for us for our inconvenience. He took all of our information and immediately put us in a loaner car while our work was being done. After the work was completed, he called us and offered to send a driver out to pick up our loaner vehicle and bring out our Murano so that we did not have to make a second trip to the dealership. He was very professional and in offering to bring our car back to us in Hudson, Wisconsin was something I have never seen from a dealership before, and I have also owned vehicles by Acura, Lexus, and BMW and never once has that been done for me before. That is very high praise for exemplary Customer Service! Hats Off To Adam.... and thank you Luther Nissan! More