Luther Kia of Inver Grove - Service Center

Oil change and repair of panel A I gave Luther a five star rating. I always receive prompt and courteous service. The service representatives are well groomed, friendly, and knowledge I gave Luther a five star rating. I always receive prompt and courteous service. The service representatives are well groomed, friendly, and knowledgeable. They are examples of the kind of employees that you look forward to dealing with at a car dealership. This kind of service has been offered consistently on all my visits to Nissan. During my last visit I had them do an oil change and repair the clip which keeps panel A fastened to the front interior of the car. The clip was covered under warranty and the car was ready at the time they had given me. I could not have asked for better service. More

Service Center As always ~ Received courteous and excellant service ~ Everything completed in a timely manner ~ Tom reveived what needed to be done ~ checked my tire As always ~ Received courteous and excellant service ~ Everything completed in a timely manner ~ Tom reveived what needed to be done ~ checked my tires for rotation ~ Thank you Tom for your excellant service ~ see you in November. Claudia O More

service appointment As usual the service was fast and courteous. Got an oil change today and a quote on tires. I appreciated the tire options and information. Thank yo As usual the service was fast and courteous. Got an oil change today and a quote on tires. I appreciated the tire options and information. Thank you for always doing such a great job. More

Awesome There always kind and respective for your time. Always upbeat and informative. I like that my car gets washed each time I come in for service. Nice to There always kind and respective for your time. Always upbeat and informative. I like that my car gets washed each time I come in for service. Nice touch!! More

Amazing! We brought our new 2015 Murano in for a recall item, and when we pulled into the service bay we were cheerfully greeted by Adam who knew our first nam We brought our new 2015 Murano in for a recall item, and when we pulled into the service bay we were cheerfully greeted by Adam who knew our first names and welcomed us to Luther Nissan. He immediately explained what Luther Nissan was going to do to the car, and for us for our inconvenience. He took all of our information and immediately put us in a loaner car while our work was being done. After the work was completed, he called us and offered to send a driver out to pick up our loaner vehicle and bring out our Murano so that we did not have to make a second trip to the dealership. He was very professional and in offering to bring our car back to us in Hudson, Wisconsin was something I have never seen from a dealership before, and I have also owned vehicles by Acura, Lexus, and BMW and never once has that been done for me before. That is very high praise for exemplary Customer Service! Hats Off To Adam.... and thank you Luther Nissan! More

Great service I was told the work would take just over three hours and they got it done in two! Very pleased with the speed and quality of service at this dealersh I was told the work would take just over three hours and they got it done in two! Very pleased with the speed and quality of service at this dealership. More

Walk in broken car I got up on Monday morning and the car would not start, I got a neighbor to jump by car and I drove it strate to the Luther Kia (Inver Grove Heights) I got up on Monday morning and the car would not start, I got a neighbor to jump by car and I drove it strate to the Luther Kia (Inver Grove Heights) They took me to work, got my car fixed and came back and picked me up so I had my car back by 3:00pm. I am a long time customer and first came to them after starting a new job in Eagan. (2001) I had a new KIA I had purchased in White Bear who had brought me to work while they did service on my car and called to tell me the warranty said they had to bring me to work but they didn't have to pick me up. The wonderful folks at Inver Grove Luther Nissan Kia have been taking care of my cars ever since. More

Excellent customer service TomStensrud was polite, smiled and took time to go over what was needed. The work was done in the time quoted. The cashier (Jackie, I think), also s TomStensrud was polite, smiled and took time to go over what was needed. The work was done in the time quoted. The cashier (Jackie, I think), also smiled. She also was professional & polite. A smile they shared was the key to a positive experience. More

Oil change was great Oil change service was very good. I am not happy with JP. We bought our 2016 Kia Sirento on March 20th. We came in on 3-16-15 and agreed to purchas Oil change service was very good. I am not happy with JP. We bought our 2016 Kia Sirento on March 20th. We came in on 3-16-15 and agreed to purchase the car and we were pre-approved. Set up to pick up the car and waited 4 hours. We were already pre-approved and it shouldn't have taken that long. JP mention we would get a few free oil changes but he never sent anything. He said it usually takes about 4 to 6 hours to finish but we were already pre-approved. ????? More

Great service Always communicates well on what needs to be done and what it will cost. Very professional and pleasant to work with. I always recommend this dealersh Always communicates well on what needs to be done and what it will cost. Very professional and pleasant to work with. I always recommend this dealership to friends and family. More