Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,566 Reviews of Luther Kia of Inver Grove - Service Center
My 2nd regular service for my 2015 Altima. Great! As usual, treated great, done fast, and well. Everything explained clearly. Like the friendly care and attention to detail on a car I really care ab As usual, treated great, done fast, and well. Everything explained clearly. Like the friendly care and attention to detail on a car I really care about. More
Top Notch Service I had an appointment for basic oil change. They got me in ahead of schedule, completed an upgrade service transition to synthetic oil, and a free car I had an appointment for basic oil change. They got me in ahead of schedule, completed an upgrade service transition to synthetic oil, and a free car wash. I also enjoy the Caribou coffee in the waiting area. More
Great Experience. Chico Haskins kept me apprised of how service was going during my Tuesday evening appointment. It was getting late and they were unable to resolve th Chico Haskins kept me apprised of how service was going during my Tuesday evening appointment. It was getting late and they were unable to resolve the one issue - I was given a car to go home. The next day they told me the car part would not arrive until Saturday. I needed to go out of town on Friday - Chico told me to use the loaner and he would let me know when the vehicle was ready. He called me on Monday to let me know that it would be ready on Tuesday and that he would call me when work was finished. He called me Tuesday afternoon to let me know it was ready. I so appreciated the regular communication. This is the first car that I have owned (driving for 40 years)which I have used a dealers' Service for maintenance. The Luther Kia experience has been excellent. More
30,000 service mile Experience was great. Everything was done on time as promised. I even got the advertise discount. I always had good experience with service. Not s Experience was great. Everything was done on time as promised. I even got the advertise discount. I always had good experience with service. Not so much from the sale side. More
Recall 2012 KIA Sportage Had appointment got in early and excellent customer service from a new employee Chico also excellent customer service from Tom Stensrud They also re Had appointment got in early and excellent customer service from a new employee Chico also excellent customer service from Tom Stensrud They also recommended and explained a few things I should consider doing since they did a total look at the car besides doing the recall. The price was reasonable. Personal customer service is the key. They even sent e-mail reminder. We always request "no car wash" they do not always follow through...but they stopped the employee before it went through this time. Most people expect a free car wash. thanks More
Service Efficient, professional. Washed my car while I waited. Adam made me feel like I was an important part of his day. Service was flawless. Great atmosphe Efficient, professional. Washed my car while I waited. Adam made me feel like I was an important part of his day. Service was flawless. Great atmosphere to wait for repair. More
Great Team Never been disappointed with a Luther dealership. There Kia franchise in Inver Grove Heights, Minnesota is no exception. Moved my service from another Never been disappointed with a Luther dealership. There Kia franchise in Inver Grove Heights, Minnesota is no exception. Moved my service from another Twin Cities Kia dealer. Felt like I was moving into a different century. But they don't interfere with their personal touch. Congratulations! More
awesome service Always happy to make the hour drive to my Kia dealer for my service needs. . They treat me like a queen. Greeted with a smile! Always happy to make the hour drive to my Kia dealer for my service needs. . They treat me like a queen. Greeted with a smile! More
Service on recalls. We've always gotten good service, since we bought our from them. They also let us bring our car out there the day before, so we could get other errand We've always gotten good service, since we bought our from them. They also let us bring our car out there the day before, so we could get other errands done. I thought that was great. More
Great dealership to work with This is our third car from Luther Nissan. Why? Service! Easy to schedule appointments. Work is done quickly. Communication is excellent. We've worked This is our third car from Luther Nissan. Why? Service! Easy to schedule appointments. Work is done quickly. Communication is excellent. We've worked with Tom and Greg in the service department, and Igor has sold us our cars. Every time we've contacted them in person or on the phone has been positive. They know and understand that good, old-fashioned notion of service. More