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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,552 Reviews

2,552 Reviews of Luther Kia of Inver Grove - Service Center

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October 28, 2015

Quality Service and Friendly Staff This morning I had my wife's new Murano in for a simple Oil & Filter service. Our service tech, Tom Stensrud advised me upon arrival that they were "r More

by BJS, Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Tom Stensrud
Oct 29, 2015 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Tom provided you with a great service experience. Communication is so important, especially when any delays might occur. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Thanks for sharing! Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 22, 2015

Excellent Service! I have been coming here for years and service is always wonderful. The service representatives are always professional, extremely friendly, and not pu More

by KrysK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2015 -

Luther Kia of Inver Grove responded

We are happy to hear that you got exactly what you wanted from your service visit at Luther Nissan Kia in Inver Grove Heights. We appreciate you sharing your experience and your loyalty! We look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 19, 2015

Friendly and timely From the moment I entered the service area, I was approached by Tom and was very polite and explained to me the amount of time it would take and expla More

by silverdollar@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Stensrud, Jason "Chico" Haskins
Oct 23, 2015 -

Luther Kia of Inver Grove responded

We are happy that Jason, Kathy, and Tom provided you with a great service experience. Thank you for sharing! We are lucky to have them on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 15, 2015

great customer care, will go the extra mile! Price beat any independent garages! Repairs done quicker than I anticipated, this was great because I had lots to do. Did More

by palmer, john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Oct 23, 2015 -

Luther Kia of Inver Grove responded

Thanks, John, for sharing such a positive review about your experience here at Luther Nissan Kia! We are glad that Tom Stensrud was able to accommodate your schedule and complete your service in a timely manner. Excellent service is what we strive for every day. Please stop by again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 14, 2015

Quick and Painless I had the pleasure of calling to schedule an oil change, and was told they could fit me in within the hour! I was in and out in 40 minutes, and could More

by KarenP123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2015 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Nik Novotny and our service department. We will be sharing your feedback amongst our team. Please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 13, 2015

Service To Count On I've purchased Kia Optima twice from Luther Nissan Kia in Inver Grove Heights. Always take the car back to the dealer for servicing because it is quic More

by glorialem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Oct 23, 2015 -

Luther Kia of Inver Grove responded

Thank you for your loyalty as a customer, both in sales, and service. We do appreciate it! We are glad that Tom Stensrud took good care to provide you excellent service. Thank you for sharing. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 10, 2015

Efficient appointment scheduler and service person I was a bit late for my rescheduled 10/9/15 oil change appointment. The service man that checked me in was extremely helpful and went above & beyond t More

by Mary
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Not sure who checked me in for my oil change but he was amazing and so was the women who who was responsible for the transaction.
Oct 12, 2015 -

Luther Kia of Inver Grove responded

Thank you for taking the time to write a review, Mary. We really appreciate your positive feedback! I will be sure to pass this on to the Service Department and the appropriate staff. We look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 08, 2015

Can't say enough The past couple of months have been pretty rough for me car wise, and I can't say enough of how Kia, and in particular Luther Nissan Kia came to save More

by sean74187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark, Service Machinist
Oct 08, 2015 -

Luther Kia of Inver Grove responded

We are sorry to hear that you've had a rough few months with your vehicle. That can be a challenge! We are glad that Greg and Mark gave you the help you needed and provided you with a great service experience. We are lucky to have them on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 07, 2015

Great Service Dept! I was on the road to Red Wing this morning when suddenly my Check Engine Light went on. I turned my vehicle around and took my vehicle to Luther's Se More

by cj7749
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2015 -

Luther Kia of Inver Grove responded

I am so glad Adam Bistodeau, and our service department, were able to fix your vehicle quickly so you could enjoy your weekend in Red Wing! We strive to offer exceptional service each and every time you visit. Thank you for sharing your experience. We really appreciate it! We look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 02, 2015

Excellent service department! I always have a good exsperiance here but the other day exceeded my expectations. They were so nice and they really helped me out a lot. I was just ab More

by Jwnissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 06, 2015 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia service and Nik Novotny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that you will be coming back again and the team will be thrilled to hear your feedback! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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