Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,552 Reviews of Luther Kia of Inver Grove - Service Center
Quality Service and Friendly Staff This morning I had my wife's new Murano in for a simple Oil & Filter service. Our service tech, Tom Stensrud advised me upon arrival that they were "r This morning I had my wife's new Murano in for a simple Oil & Filter service. Our service tech, Tom Stensrud advised me upon arrival that they were "running" a little behind this morning due to an unforeseen electrical problem in one of the service bays. Tom advised me that he would do his best to make sure we were taken care of while they dealt with the service bay issues. Tom kept me informed the entire time and still got us out the door within the timeframe originally given for a typical Oil & Lube service appointment. I was very thankful that Tom and his staff members still kept their promise to us to get the job done on time. The communication and the friendly service was second to none. I would highly recommend Luther Nissan Kia in Inver Grove Heights to anyone who is looking for quality and friendly service on their Nissan. More
Excellent Service! I have been coming here for years and service is always wonderful. The service representatives are always professional, extremely friendly, and not pu I have been coming here for years and service is always wonderful. The service representatives are always professional, extremely friendly, and not pushy. Coupons for service are greatly appreciated and I do hope they continue. The cherry on top is I always get a free car wash! Yes I am happy with my Inver Grove Nissan dealership! More
Friendly and timely From the moment I entered the service area, I was approached by Tom and was very polite and explained to me the amount of time it would take and expla From the moment I entered the service area, I was approached by Tom and was very polite and explained to me the amount of time it would take and explained other issues regarding my vehicle. More
great customer care, will go the extra mile! Price beat any independent garages! Repairs done quicker than I anticipated, this was great because I had lots to do. Did will go the extra mile! Price beat any independent garages! Repairs done quicker than I anticipated, this was great because I had lots to do. Did not have to wait for a service appointment, very good at fitting me in to match my schedule. More
Quick and Painless I had the pleasure of calling to schedule an oil change, and was told they could fit me in within the hour! I was in and out in 40 minutes, and could I had the pleasure of calling to schedule an oil change, and was told they could fit me in within the hour! I was in and out in 40 minutes, and could not be happier with the service or my Service Adviser, Nik Novotny. He was very friendly, knowledgeable and courteous. And the car wash is an added bonus on a beautiful fall day. IGH is not that convenient for me, but I wouldn't go anywhere else. More
Service To Count On I've purchased Kia Optima twice from Luther Nissan Kia in Inver Grove Heights. Always take the car back to the dealer for servicing because it is quic I've purchased Kia Optima twice from Luther Nissan Kia in Inver Grove Heights. Always take the car back to the dealer for servicing because it is quick, efficient & economical. Only complaint is lack of space in parking lot. Sometimes difficult for a timid driver to arrive or leave service area. Another sign of loyal customers, of course. More
Efficient appointment scheduler and service person I was a bit late for my rescheduled 10/9/15 oil change appointment. The service man that checked me in was extremely helpful and went above & beyond t I was a bit late for my rescheduled 10/9/15 oil change appointment. The service man that checked me in was extremely helpful and went above & beyond to assist me. Excellent experience!!!! More
Can't say enough The past couple of months have been pretty rough for me car wise, and I can't say enough of how Kia, and in particular Luther Nissan Kia came to save The past couple of months have been pretty rough for me car wise, and I can't say enough of how Kia, and in particular Luther Nissan Kia came to save the day. They were prompt in their service, and it's clear that they will do anything they can to give you the help they need. I've been going here since I bought my car from them in 2011, and will continue to come here until my car can't run. More
Great Service Dept! I was on the road to Red Wing this morning when suddenly my Check Engine Light went on. I turned my vehicle around and took my vehicle to Luther's Se I was on the road to Red Wing this morning when suddenly my Check Engine Light went on. I turned my vehicle around and took my vehicle to Luther's Service Dept. I left the car in their care and within a couple of hours they were able to diagnose the problem. The car was repaired and I was on my way by 3:30 this afternoon. What great service and with no appointment! I was even doubly pleased when I got into the car to find it washed and vacuumed, I will definitely use Luther Nissan again for all my service needs. More
Excellent service department! I always have a good exsperiance here but the other day exceeded my expectations. They were so nice and they really helped me out a lot. I was just ab I always have a good exsperiance here but the other day exceeded my expectations. They were so nice and they really helped me out a lot. I was just about to go out of town for the weekend suddenly I needed a new battery. They were able to get me in before my scheduled appointment at the busiest time of day and they gave me a great deal. I can't thank them enough!! There service actually brightened my day how off can you say that when you have vehicle trouble. Anytime I have an issue I will definitely be bringing my vehicle back to them. Great service! More