Luther Kia of Inver Grove - Service Center

False advertising I received an e-mail for an oil change in 30 minutes or less without an appointment or it would be free. It came from Luther Nissan. I drove 20 miles I received an e-mail for an oil change in 30 minutes or less without an appointment or it would be free. It came from Luther Nissan. I drove 20 miles to get there and then I was told it doesn't apply to this dealership and I could make an appointment for the next day. More

Service I didn't have an appointment but couldn't get old license plates off. I stopped in and they squeezed me in even though they had to take the back do I didn't have an appointment but couldn't get old license plates off. I stopped in and they squeezed me in even though they had to take the back door off in order to get the rusted plates off. More

very timely service and friendly atmosphere had my Nissan Versa in for new tires and exhaust repair received it back in a very timely manner and was alerted of other things that could have been had my Nissan Versa in for new tires and exhaust repair received it back in a very timely manner and was alerted of other things that could have been replaced and recommended procedures Adam was very friendly to deal with when I arrived there he was busy and Nick nevatni took control and got me in them taken care ofJuly More

Mislead by Nissan email I had received an email forward from my wife that was from Nissan stating that we could stop in at our dealership without an appointment to receive a I had received an email forward from my wife that was from Nissan stating that we could stop in at our dealership without an appointment to receive a 30 minute oil change. When I pulled in to the service area of Luther Nissan Kia of Inver Grove, they told me that promotion dos not apply to their service shop as they do not have an express lube setup. They did however say they would take me in, and that an oil change and tire rotation would actually take an hour and a half without an appointment. They ended up getting the work done in 45 minutes - and I really appreciated the accommodation even though that location didn't truly support the promotion I received via email. More

Good, but could be better I've been going to this Inver Grove Heights Luther Nissan dealership for service since I purchase my car there 5 years ago. Good Service and nice wai I've been going to this Inver Grove Heights Luther Nissan dealership for service since I purchase my car there 5 years ago. Good Service and nice waiting area, but the check-out procedures could be faster and more efficient. This time I waited 10 minutes to pay and then no once could find my car! Car was supposed to be out front awaiting me, but wasn't -- I had to go back out to the service area, find someone to look for my car, which was finally found and driven out front. More

Wonderful Experience; love the late service hours Had a great experience at Luther and with Mike in getting my Kia Borrego repaired. Loved the availability of late night service hours. I made an app Had a great experience at Luther and with Mike in getting my Kia Borrego repaired. Loved the availability of late night service hours. I made an appointment for 9:30 PM. They were ready for me when I arrived, the worked on my vehicle right away, and I was out the door in the time frame promised. Will definitely be back. More

Oil change and bumper proector Amazing service. Super friendly, got my car in right away. Done exactly as should habe been great customer service. Would recommend this dealership to Amazing service. Super friendly, got my car in right away. Done exactly as should habe been great customer service. Would recommend this dealership to anyone... More

Absolutely the best!!! Since we purchased our Kia Sorento from this dealership in 2012 we have been beyond pleased with all of the service and all contacts with them. Cust Since we purchased our Kia Sorento from this dealership in 2012 we have been beyond pleased with all of the service and all contacts with them. Customer service is phenominal!!! Service is wonderful!! And special thanks to the people who clean up the car before giving it back. So much appreciated!!! More

Incompetent service Bright my car in fir 2 issues. Suspension and bad bushing in brake pedalpedal. I even told them it was a bad bushing. They replaced a switch instead a Bright my car in fir 2 issues. Suspension and bad bushing in brake pedalpedal. I even told them it was a bad bushing. They replaced a switch instead and couldn't fix the suspension because they had to order parys. what Nissan dealer doesnt stock parts.anyway for nissan?!? Anyway brought it back to get the new suspension put on and said the bushing still is bad. Now they have to order that part! So I have to bring my car back a 3rd time. WORST DEALER EVER! More

Excellent Service and Friendly Staff Excellent and prompt service center. They do a thorough job and give good advice and suggestions. I am in sales and am in my car all day so I put a l Excellent and prompt service center. They do a thorough job and give good advice and suggestions. I am in sales and am in my car all day so I put a lot of miles on very quickly. They are open late which is very convenient and get the service done quickly More