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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,552 Reviews

2,552 Reviews of Luther Kia of Inver Grove - Service Center

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December 22, 2015

So efficient & friendly Oil change appt once again! The service people are always so friendly, approachable, and efficient. They will let you know if there's any issues and take care of you as needed. I More

by Jkopelke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dont know name of guy who worked on my car, but I'd love to give him a great recommendation!
Dec 26, 2015 -

Luther Kia of Inver Grove responded

Thank you for your kind review! We are so glad that Greg Isham and our service technician did a good job for you. We appreciate the positive feedback and will be sure to share it with the team! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 22, 2015

Scheduled oil change I scheduled a oil and filter change for my Kia Sportage and I had noticed that my wiper blades were bad and the service techs were nice and offered to More

by Carriean456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2015 -

Luther Kia of Inver Grove responded

It sounds like our service team, Kathy Heitzinger, Adam Bistodeau and Nik Novotny did a great job for you! It is what we strive for each and every day. Thank you for sharing! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 16, 2015

First oil change The first oil change was set up before I drove off the lot with my new Rogue. This service was performed quickly and my vehicle was clean and fresh f More

by Savannah
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Boogren
Dec 17, 2015 -

Luther Kia of Inver Grove responded

Savannah, Thank you for sharing your service experience at Luther Nissan Kia with us! We are glad that Dave Boogren and our service department got your service done quickly and well! Enjoy your new Rogue and stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 15, 2015

Oil change Excellant service. Prompt and courteous. Explained about a minor problem with the car and the cost to repair but no pressure to do then. Asked if they More

by 1934myron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Dec 15, 2015 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Tom Stensrud provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 11, 2015

Light switch out $80 for bulbs. We bought car and warranty from Luther. Light switch went out causing head light bulbs to supposedly burn out, yet they worked intermittently on the More

by Ksimones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 14, 2015 -

Luther Kia of Inver Grove responded

We are sorry to hear that you are unhappy with your experience in our service department at Luther Nissan Kia. We strive to ensure that our customers are happy each time they visit our store. Please contact me at your earliest convenience so we can chat more about it. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 10, 2015

Service Advisor Tom does a great job! He really takes care of his customers and my Sentra. One of the best srevice people I have dealt with in the last 40 years. More

by Howard2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Dec 11, 2015 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Tom Stensrud! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Tom will be happy to hear your feedback. Stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 10, 2015

My first experience with service I tried to book my first oil change and inspection with Luther Nissan and due to my travel days there was no room in there schedule but they asked me More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason "Chico" Haskins
Dec 11, 2015 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! It is good to hear that they were able to accommodate your busy schedule and do it in a way that you were happy with! We are thrilled that you enjoyed your experience with Igor, Jason, and Jamie. We will be sharing your feedback amongst our team. Please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 05, 2015

Best service anywhere! The team at Luther Nissan Kia is the best! Great service, thorough inspection, quick work. I purchased my car here and will. continue to have it maint More

by jjorenby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason "Chico" Haskins
Dec 08, 2015 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Jason "Chico" Haskins provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 04, 2015

Luther Nissan Kia is the only place I trust We have bought 4 cars (Kia and Nissan's) from Luther Nissan Kia in Inver Grove Heights. We Love Sue Wegleitner!!! Honest, straightforward, hard worki More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I hope I picked the correct name for Mike in service. He is the one we always deal with for service., Sue Wegleitner
Dec 11, 2015 -

Luther Kia of Inver Grove responded

Hello Larry! One of the responsibilities of my "new" position of Client Relations manager is to respond to reviews. I am not sure if I am supposed to respond to my own review. :-) I will say it was fun to come in Monday morning and see that Mike and I had received such a nice review. It is a pleasure to work with customers like you and we appreciate your loyalty to Luther Nissan Kia! Mike Wagner and I appreciate your kind words and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 02, 2015

Quick service Came in for an oil change, was done with oil change in a very short time. And I went home with a clean car and complete safety check. Nick was helpfu More

by floormom_1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2015 -

Luther Kia of Inver Grove responded

Thank you for sharing your review with us! We appreciate your kind words and are glad Nik Novotny took care of your service needs in a timely, and efficient, manner. We strive for excellent service every day. Please stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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