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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,566 Reviews

2,566 Reviews of Luther Kia of Inver Grove - Service Center

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February 16, 2016

4 hours in service and have to return I bought a used car here just 2 months ago and returned to get an alignment as well as a tire pressure sensor that went out. The sensor alone was over More

by scottyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't recall, don't see him listed
Feb 16, 2016 -

Luther Kia of Inver Grove responded

It pains us to hear your feedback regarding your recent dealership experience. We really want our customers to be happy with their service and to have it completed properly. Please contact me here at the dealership. I do not have enough information in the profile to contact you directly. I would welcome the opportunity to speak with you in more detail about your visit and see what we can do to resolve the situation. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 16, 2016

Pleasant experience Up front quotes, no pressure on customer for options services, delicious coffee in waiting area, and they washed my car after the services visit!!!! A More

by Jlove86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Knutson, Dave Boogren
Feb 16, 2016 -

Luther Kia of Inver Grove responded

What a nice review, thank you for your kind words. Nothing makes us happier than providing A+ service to our customers! That is our goal each and every day and we are glad that we succeeded with you. Your recommendations mean a lot and we appreciate you sharing. Have a super day and stop in to see us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 15, 2016

Excellent Service Department I continue to return to this dealer where I bought my vehicle for service because of the friendly staff and quality of the service done. They have han More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2016 -

Luther Kia of Inver Grove responded

Thank you, Chris, for this complimentary review! Loyal customers like you are much appreciated! We are very glad the service team, and Greg Isham, have taken good care of you. We look forward to seeing you next time! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 10, 2016

The service was great with Adam&Greg to. I brought my car in for oil change & recall in November 2015,the service I received from Adam & Greg was excellent, they did a great job. Thank you. More

by Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2016

Happy and satisfied ! Came in for an oil change. Nik Novotny was my advisor and like everyone I've dealt with at Luther Nissan Kia Nik was very professional and displayed g More

by Customer service guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Luther Kia of Inver Grove responded

Bob and Nadine, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Nik Novotny and our team helped to make your experience such a positive one. Come back to see us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 10, 2016

Always On Point! I appreciate Luther Nissan in Inver Grove Heights because they are always on point in how they handle my needs. I have purchased two cars from them a More

by Eunice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Luther Kia of Inver Grove responded

Thank you Eunice for your kind words and this wonderful review. We are so glad that Adam and the team handled your service experience with care. Thank you also for the constructive feedback regarding the wait time for pulling your car up. We will make note of it and see what we can do to avoid that happening again. We appreciate you coming to visit us from Blaine and hope to serve you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 09, 2016

Excellent Service I'm very satisfied with the service I received on February 9th 2016 it was fast,friendly & excellent, Nik did a great job. Thank you. More

by Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Nik Novotny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a super day! We hope to see you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 03, 2016

Oil change Every time I come in for a service appointment everyone is so nice. Love Rudy Luther! I just came in for an oil change. The oil change was done very g More

by Anthony1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Feb 05, 2016 -

Luther Kia of Inver Grove responded

Thanks Anthony for your feedback! We are pleased that the service department and Tom Stensrud did a good job for you. We appreciate your business and look forward to serving you in the future. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 03, 2016

Fast & Happy Service I made an appointment for a oil change, and everything went so smoothly. Very nice to be treated so well. Great job done on my car. Loved the car wash More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason "Chico" Haskins
Feb 05, 2016 -

Luther Kia of Inver Grove responded

Hearing that you had a fun experience and were treated very well, is what hope for! Your feedback means a lot to us. Thank you for choosing Luther Nissan Kia. We look forward to serving you for many years to come! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 02, 2016

Amazing Sales and Service Staff!!! I recently had my regular oil change at Luther Nissan Kia in Inver Grove and every time I go there I am even more impressed than the last time. The s More

by KiaKel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Boogren, Jason "Chico" Haskins
Feb 02, 2016 -

Luther Kia of Inver Grove responded

We would like to thank you for your recommendations and for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visit Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Adam, Dave, Jason, Greg, and Mike have helped to make your experience such a positive one. We appreciate your loyalty and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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