Luther Kia of Inver Grove - Service Center

Awesome Got my oil changed, car washed, and a decal neatly cleaned off in literally no time. I was surprised. Awesome and friendly service representatives. K Got my oil changed, car washed, and a decal neatly cleaned off in literally no time. I was surprised. Awesome and friendly service representatives. Keep up the excellent service! More

Very fast! Had a recall taken care of & it got done much faster than estimated. The people I worked with clearly explained things to me & a nice free car wash in Had a recall taken care of & it got done much faster than estimated. The people I worked with clearly explained things to me & a nice free car wash included. More

Not all that good but only one employee was my concern. My service reps are usually very helpful but the person I dealt with over the phone when checking the status of my car was unpleasant and not helpful. My service reps are usually very helpful but the person I dealt with over the phone when checking the status of my car was unpleasant and not helpful. I don't remember his name but he called me around 7:30 pm and I missed the original call so I then called back but he sounded frustrated and didn't describe what was done adequately and when I went to pick up my car the next morning no one told me what they had to do and why or what I had to read the service receipt. I use this location because I work close and this is where I bought my last 2 vans but I'm thinking of going to Maplewood in the future. More

GREAT SERVICE GREAT, LOVE THIS PLACE GREAT SERVICE, I PURCHASED MY CAR HEAR AND HAVE ALWAYS COME HERE FOR SERVICE, AND HAVE NEVER BEEN DISAPPOINTED THEY ARE ALWAYS GREAT, LOVE THIS PLACE GREAT SERVICE, I PURCHASED MY CAR HEAR AND HAVE ALWAYS COME HERE FOR SERVICE, AND HAVE NEVER BEEN DISAPPOINTED THEY ARE ALWAYS VERY FRIENDLY AND FUN TO TALK TO AND HELPFUL WITH ALL MY QUESTIONS. More

Awesome They got my oil change done in 25 minutes and also washed it. They all are very professional in the service department. I love taking my car here They got my oil change done in 25 minutes and also washed it. They all are very professional in the service department. I love taking my car here More

Oil change I brought my car in for a scheduled oil change today and was in and out in no time with a free car wash to boot! Everyone @ Luther Kia was friendly a I brought my car in for a scheduled oil change today and was in and out in no time with a free car wash to boot! Everyone @ Luther Kia was friendly and helpful. I would recommend this dealer to everyone. I love my Kia Sorrento! More

1st amazing service experience I went in for my first oil change at this location and what a great experience!! Everyone was very friendly and informative. Do you know if you go h I went in for my first oil change at this location and what a great experience!! Everyone was very friendly and informative. Do you know if you go here for an oil change, they check everything to make sure all is well with your car at no additional charge and they wash your car!! I typically take my car to the local service station for the bargain oil change. I will never go to one of those places again. That old adage you get what you pay for is definitely true, well to a certain degree...my oil change today was free but they did an amazing job!! I don't think I was there 30 min and my car was clean, shiny and ready to go. Thanks for exceeding my expectations!! More

Auto/Parts Services I brought in my car for general check up, plus a water pump replacement along with all the accessory belts, and timing belt. Adam/Greg - Service ad I brought in my car for general check up, plus a water pump replacement along with all the accessory belts, and timing belt. Adam/Greg - Service advisors, took great care of my rig, and started up the paper work/rental promptly. Mark S. - service technician. Awesome "old" man. Love this guy, he knows i'm a picky person. So he take his time to do things correctly ONCE. I highly recommend this place for services to your ride/s. Nice people actually work here. Knowledgeable staffs, and assistants. Kathy/Mary, the office ladies were most wonderful, but they will take your money/credit card though :-))) I had been coming here for over 10 years now. and will continue to do so, unless some of these guys quit then I may have to find another service center. But until then..... KEEP UP THE GOOD WORK !!! More

First time. Very friendly service, in and out under their quoted time. It was great. My kids enjoyed the hot drinks, doughnuts and coloring books. Thank you, wil Very friendly service, in and out under their quoted time. It was great. My kids enjoyed the hot drinks, doughnuts and coloring books. Thank you, will definately come back. More

Service Department Scam? My wife had a seat heater not working in her 2012 Infiniti, so I scheduled an appointment with the service dept. We were advised when we took it in My wife had a seat heater not working in her 2012 Infiniti, so I scheduled an appointment with the service dept. We were advised when we took it in there would be a $ 137.30 charge regardless for inspection. I later received a phone call from service advising me that they had found the problem and that it would cost me $ 2313.46 to have it fixed, $ 1800.00 alone in parts is what I was told. I decided that for $2313.46 I would live without the seat heater. When we got back to pick up the car the service person filled us in on what was wrong, what had happened and what needed to be replaced. We thanked him, paid our bill and left. My wife drove the car and decided to stop at a store on the way home. Leaving the store to come home, she once again tried the seat heater and this time IT WORKED. Why the story and the $2313.46 estimate when that obviously wasn't the problem? Needless to say I no longer trust Luther's service department and will never go back for anything again. More