Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,566 Reviews of Luther Kia of Inver Grove - Service Center
4 hours in service and have to return I bought a used car here just 2 months ago and returned to get an alignment as well as a tire pressure sensor that went out. The sensor alone was over I bought a used car here just 2 months ago and returned to get an alignment as well as a tire pressure sensor that went out. The sensor alone was over $200! I spent 4 + hours for this and 10 minutes down the road it felt like nothing was done, still pulling left like when I came in so now I have to return and waste another Saturday to try and fix it, apparently they don't test drive cars after alignments to check them. I also have a steering wheel shimmy at a certain speed that I told them about and it is still there too. Everyone was very pleasant but it really doesn't matter when you pay $400 and nothing is better. I was offered a free oil change however, yay. More
Pleasant experience Up front quotes, no pressure on customer for options services, delicious coffee in waiting area, and they washed my car after the services visit!!!! A Up front quotes, no pressure on customer for options services, delicious coffee in waiting area, and they washed my car after the services visit!!!! A+++++! If you own a nissan or Kia I highly recommend stopping in to get your vehicle serviced More
Excellent Service Department I continue to return to this dealer where I bought my vehicle for service because of the friendly staff and quality of the service done. They have han I continue to return to this dealer where I bought my vehicle for service because of the friendly staff and quality of the service done. They have handled all my service needs very well. More
The service was great with Adam&Greg to. I brought my car in for oil change & recall in November 2015,the service I received from Adam & Greg was excellent, they did a great job. Thank you. I brought my car in for oil change & recall in November 2015,the service I received from Adam & Greg was excellent, they did a great job. Thank you. More
Happy and satisfied ! Came in for an oil change. Nik Novotny was my advisor and like everyone I've dealt with at Luther Nissan Kia Nik was very professional and displayed g Came in for an oil change. Nik Novotny was my advisor and like everyone I've dealt with at Luther Nissan Kia Nik was very professional and displayed great customer service skills. It,s comforting to know your going to get treated so well every time you visit Luther Nissan Kia! Thank you to everyone at Luther Nissan Kia, Bob & Nadine More
Always On Point! I appreciate Luther Nissan in Inver Grove Heights because they are always on point in how they handle my needs. I have purchased two cars from them a I appreciate Luther Nissan in Inver Grove Heights because they are always on point in how they handle my needs. I have purchased two cars from them and both times, I was treated with respect and given the opportunity to evaluate the cars I was interested in without undue sales tactics, which is very important to me. Today, I had an electrical problem with my Murano and I was treated with such respect by Adam and the team. They got my car in, got me a loaner quickly and kept me updated frequently on what was going on with the assessment. Adam gave me choices of what needed to be done and followed through completely. I was impressed and now have more confidence about using the dealership for future servicing needs. The only negative thing about my visit today was the wait for someone to bring my car to me, after Adam had handled the return of the loaner and the payment process so very quickly (as did the woman in charge of settling the bill). I suppose it's understandable with everything going on but since everything else went so well and with such speed, it was noticeable to wait 20 minutes just to have the car pulled around to the front. However, all in all, it's worth the trip for me to go all the way from Blaine to Inver Grove Heights because the people, like Adam, do such a great job. More
Excellent Service I'm very satisfied with the service I received on February 9th 2016 it was fast,friendly & excellent, Nik did a great job. Thank you. I'm very satisfied with the service I received on February 9th 2016 it was fast,friendly & excellent, Nik did a great job. Thank you. More
Oil change Every time I come in for a service appointment everyone is so nice. Love Rudy Luther! I just came in for an oil change. The oil change was done very g Every time I come in for a service appointment everyone is so nice. Love Rudy Luther! I just came in for an oil change. The oil change was done very good. More
Fast & Happy Service I made an appointment for a oil change, and everything went so smoothly. Very nice to be treated so well. Great job done on my car. Loved the car wash I made an appointment for a oil change, and everything went so smoothly. Very nice to be treated so well. Great job done on my car. Loved the car wash. My service guy was Jason "Chico" Haskins, who was very helpful and fun. He made me smile today. Thank you so much. More
Amazing Sales and Service Staff!!! I recently had my regular oil change at Luther Nissan Kia in Inver Grove and every time I go there I am even more impressed than the last time. The s I recently had my regular oil change at Luther Nissan Kia in Inver Grove and every time I go there I am even more impressed than the last time. The service department is so friendly and helpful and always have my car done when they say it will be and 9 out of 10 times sooner. Because of the amazing, no pressure service I receive there from both the sales and service department I am always referring family, friends and even strangers to Luther Nissan Kia. There has not been one person I have referred there who has not left with out a new vehicle and without the same impression as I have! Everytime I go to Luther Kia Nissan in Inver Grove it is such a wonderful and carefree experience. I highly recommend this dealership! More