Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,552 Reviews of Luther Kia of Inver Grove - Service Center
Happy and satisfied ! Came in for an oil change. Nik Novotny was my advisor and like everyone I've dealt with at Luther Nissan Kia Nik was very professional and displayed g Came in for an oil change. Nik Novotny was my advisor and like everyone I've dealt with at Luther Nissan Kia Nik was very professional and displayed great customer service skills. It,s comforting to know your going to get treated so well every time you visit Luther Nissan Kia! Thank you to everyone at Luther Nissan Kia, Bob & Nadine More
Always On Point! I appreciate Luther Nissan in Inver Grove Heights because they are always on point in how they handle my needs. I have purchased two cars from them a I appreciate Luther Nissan in Inver Grove Heights because they are always on point in how they handle my needs. I have purchased two cars from them and both times, I was treated with respect and given the opportunity to evaluate the cars I was interested in without undue sales tactics, which is very important to me. Today, I had an electrical problem with my Murano and I was treated with such respect by Adam and the team. They got my car in, got me a loaner quickly and kept me updated frequently on what was going on with the assessment. Adam gave me choices of what needed to be done and followed through completely. I was impressed and now have more confidence about using the dealership for future servicing needs. The only negative thing about my visit today was the wait for someone to bring my car to me, after Adam had handled the return of the loaner and the payment process so very quickly (as did the woman in charge of settling the bill). I suppose it's understandable with everything going on but since everything else went so well and with such speed, it was noticeable to wait 20 minutes just to have the car pulled around to the front. However, all in all, it's worth the trip for me to go all the way from Blaine to Inver Grove Heights because the people, like Adam, do such a great job. More
Excellent Service I'm very satisfied with the service I received on February 9th 2016 it was fast,friendly & excellent, Nik did a great job. Thank you. I'm very satisfied with the service I received on February 9th 2016 it was fast,friendly & excellent, Nik did a great job. Thank you. More
Oil change Every time I come in for a service appointment everyone is so nice. Love Rudy Luther! I just came in for an oil change. The oil change was done very g Every time I come in for a service appointment everyone is so nice. Love Rudy Luther! I just came in for an oil change. The oil change was done very good. More
Fast & Happy Service I made an appointment for a oil change, and everything went so smoothly. Very nice to be treated so well. Great job done on my car. Loved the car wash I made an appointment for a oil change, and everything went so smoothly. Very nice to be treated so well. Great job done on my car. Loved the car wash. My service guy was Jason "Chico" Haskins, who was very helpful and fun. He made me smile today. Thank you so much. More
Amazing Sales and Service Staff!!! I recently had my regular oil change at Luther Nissan Kia in Inver Grove and every time I go there I am even more impressed than the last time. The s I recently had my regular oil change at Luther Nissan Kia in Inver Grove and every time I go there I am even more impressed than the last time. The service department is so friendly and helpful and always have my car done when they say it will be and 9 out of 10 times sooner. Because of the amazing, no pressure service I receive there from both the sales and service department I am always referring family, friends and even strangers to Luther Nissan Kia. There has not been one person I have referred there who has not left with out a new vehicle and without the same impression as I have! Everytime I go to Luther Kia Nissan in Inver Grove it is such a wonderful and carefree experience. I highly recommend this dealership! More
Oil Change Sevice As always ~ received excellant service. Friendly, professsional asssistance ~ In and out in a timely manner ~ Every staff pseron is paying attention ~ As always ~ received excellant service. Friendly, professsional asssistance ~ In and out in a timely manner ~ Every staff pseron is paying attention ~ so that you always get great service. More
Brake repair on 2015 Nissan Altima Yesterday afternoon, I informed service department that our 2015 Nissan Altima (11,200 miles) had a scraping noise in rear end. They scheduled at app Yesterday afternoon, I informed service department that our 2015 Nissan Altima (11,200 miles) had a scraping noise in rear end. They scheduled at appointment at 8:45 AM and had it serviced by 11:00 this morning. The brake pads had been improperly installed at factory. One pad was hardly worn and the other was metal on metal. The fix was new pads and rotor. Under warranty, thus no charge. Thanks for the quick service. It is appreciated. BTW- this is our 3rd Altima. First was purchased in 2009. More
Bought a car there in 2010 & will go back for our next car! The customer service is OUTSTANDING! They are very informative and make you feel like you are the most important person there. Dealing with Adam as The customer service is OUTSTANDING! They are very informative and make you feel like you are the most important person there. Dealing with Adam as a service adviser is always a pleasure. More
!00% satisfaction The service was excellent and I have a 100% satisfaction with the service I had recently. I would recommend this dealership to anyone interested in gr The service was excellent and I have a 100% satisfaction with the service I had recently. I would recommend this dealership to anyone interested in great service. More