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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,552 Reviews

2,552 Reviews of Luther Kia of Inver Grove - Service Center

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March 02, 2016

GREAT Service They always help and explain everything really good for me,the service is great and they are fast. I like that my cars is always being washed for free More

by Abi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Boogren, Tom Stensrud, Jason "Chico" Haskins
Mar 04, 2016 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service team. (and the coffee :- ) ) We appreciate your business and look forward to serving you again in the future. Stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 29, 2016

A great dealership Have had great experiences at Luther Kia. Employees are very nice and knowledgable. Service is a breeze. Our family has purchased 3 vehicles from L More

by Kiasoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Boogren
Mar 04, 2016 -

Luther Kia of Inver Grove responded

Hearing that you have had great experiences at Luther Nissan Kia is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Luther Nissan Kia! We wish you many safe and happy miles in the vehicles you have purchased from and serviced with us. We look forward to serving you for many years to come! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 26, 2016

Thorough & Friendly service Nik provided really easy, thorough, and friendly service for my 2014 Kia Sorento inspection today. Very pleased and will be back again in the future. More

by hihihi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing this kind review about Nik Novotny and your experience here at Luther Nissan Kia. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 25, 2016

Quick and Convenient Oil Change I arrived a little early for a oil change, but my car got in right away. Adam got back to me with a few suggested maintenance items that I thought wou More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Adam Bistodeau provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 23, 2016

Great, friendly service Every time I've been here for service, they are friendly and super efficient. Highly recommended! They always wash the car and have it ready to go out More

by troysn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Nik Novotny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that you will be coming back again and the team will be thrilled to hear your feedback! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 17, 2016

Fastest Oil Change Ever I came in to Luther Nissan for the first oil change on my new Altima. I was in and out of there in less than 30 minutes. And they washed the car als More

by Elvira2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing this complementary review! We appreciate your business and are so glad that Nik Novotny took good care of you on your recent service visit. Enjoy your new Altima and stop in and visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 16, 2016

4 hours in service and have to return I bought a used car here just 2 months ago and returned to get an alignment as well as a tire pressure sensor that went out. The sensor alone was over More

by scottyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't recall, don't see him listed
Feb 16, 2016 -

Luther Kia of Inver Grove responded

It pains us to hear your feedback regarding your recent dealership experience. We really want our customers to be happy with their service and to have it completed properly. Please contact me here at the dealership. I do not have enough information in the profile to contact you directly. I would welcome the opportunity to speak with you in more detail about your visit and see what we can do to resolve the situation. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 16, 2016

Pleasant experience Up front quotes, no pressure on customer for options services, delicious coffee in waiting area, and they washed my car after the services visit!!!! A More

by Jlove86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Knutson, Dave Boogren
Feb 16, 2016 -

Luther Kia of Inver Grove responded

What a nice review, thank you for your kind words. Nothing makes us happier than providing A+ service to our customers! That is our goal each and every day and we are glad that we succeeded with you. Your recommendations mean a lot and we appreciate you sharing. Have a super day and stop in to see us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 15, 2016

Excellent Service Department I continue to return to this dealer where I bought my vehicle for service because of the friendly staff and quality of the service done. They have han More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2016 -

Luther Kia of Inver Grove responded

Thank you, Chris, for this complimentary review! Loyal customers like you are much appreciated! We are very glad the service team, and Greg Isham, have taken good care of you. We look forward to seeing you next time! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 10, 2016

The service was great with Adam&Greg to. I brought my car in for oil change & recall in November 2015,the service I received from Adam & Greg was excellent, they did a great job. Thank you. More

by Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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