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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,552 Reviews

2,552 Reviews of Luther Kia of Inver Grove - Service Center

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April 27, 2016

willing to help work done well and on time' friendly people. accommodating and good explanation of the work to be done and how much it would cost to complete More

by curtmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Luther Kia of Inver Grove responded

Good Afternoon Curt, It sounds like we provided you a friendly and helpful service experience. Thank you for sharing! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 23, 2016

Great service!!! Wonderful service. My guy came and explained everything to me while they were fixing my car and provided great information for the questions I had. No More

by Peg Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing your experience with Greg Isham in our service department. We are pleased that you had an awesome experience and that all of your questions were answered clearly! You made a great choice in getting the extended warranty. I will pass along that information to our finance department. We appreciate your business, Peg! Stop in and visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 20, 2016

Routine scheduled service and recall hood latch repair All my scheduled service visits have been excellent - fast, detailed and done well. The hood latch recall repair did not increase my wait time. My r More

by jeh35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2016 -

Luther Kia of Inver Grove responded

Knowing that you have received excellent service during your visits to our service department at Luther Nissan Kia, is great to hear! We appreciate your business and for sharing this kind review. Please stop in to visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 20, 2016

Great Service Great service. After searching for the best rate for new breaks, they gave me a straight forward price, that was the most reasonable rate I found. V More

by Versa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing, your recommendations mean a lot to us! We are so glad that Greg Isham and our service department did a great job for you. We wish you continued enjoyment in your Nissan Versa and hope to see you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 18, 2016

Oil Change Adam was very helpful. Got both our cars in and out ahead of schedule. He is a real asset to your organization and we appreciate his great service. More

by Bruce Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2016 -

Luther Kia of Inver Grove responded

Thank you, Bruce, for sharing this kind review! Both Adam Bistodeau, and Nik Novotny, are assets to our service team and our dealership wouldn't be the same without them. We appreciate your business and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 18, 2016

Professional and courteous Greg, our service representative, was quick to diagnose the problem and notify me first of the necessary repairs and then of the progress being made. More

by JeffB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2016 -

Luther Kia of Inver Grove responded

Thank you, Jeff, for sharing your experience with Greg Isham and Luther Nissan Kia's service department. We are so glad they communicated with you well and provided a positive experience over all. We appreciate your business and look forward to serving you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 14, 2016

Oil change As always, Luther got me in and out. Thanks to Adam who wrote me up, and Nik who came and said I'm ready to go. More

by theSnipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2016 -

Luther Kia of Inver Grove responded

Short and sweet review to match your speedy experience! Thank you for your business. We do appreciate it and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 13, 2016

Customer service is #1 This dealership has offered great customer service during each visit I've made from start to finish. Appointments are easy to make & get. Wait time is More

by Trex2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Onstead, Mike Kelly
Apr 14, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia, Mike Kelly and Bruce Onstead! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Knowing that you are treated fairly and feel it is a comfortable, friendly place to have your vehicle serviced is what we strive for. We look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 13, 2016

Great experience as always Luther always takes good care of me. I bought my first car here and I will be back for the next. They have great personalities and I never feel pressu More

by aeicher01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Davenport
Apr 18, 2016 -

Luther Kia of Inver Grove responded

Thank you for your kind review! We really appreciate you sharing your experience of a no-pressure environment that we strive to provide. We want all of our customer's to feel great about purchasing a car from us. We are glad we succeeded with you! We wish you many happy miles in your car and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 06, 2016

Excellent and cheaper service I came to this service for the first time and was handled perfectly. The rates were cheaper when compared to my previous dealer and also the time take More

by Faizhal Ahamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason "Chico" Haskins
Apr 07, 2016 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Jason "Chico" Haskins provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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