Luther Kia of Inver Grove - Service Center

Oil Change, but no car wash this time - Disappointed I had a standard oil change and I appreciate that they don't push you to buy a lot of extra services like a lot of places do. I was disappointed that I had a standard oil change and I appreciate that they don't push you to buy a lot of extra services like a lot of places do. I was disappointed that I didn't get a car wash this time. I didn't realize it till after I'd paid, or I would have asked why. I've taken it there for oil changes for almost 4 years and this is the first time I didn't get a car wash. Not sure if they have cut this service, but I was disappointed. More

Recall Service & Oil Change Adam took care of everything right from the start, including making sure that future service reflects what the original appointment was scheduled for Adam took care of everything right from the start, including making sure that future service reflects what the original appointment was scheduled for (synthetic oil change vs. standard oil change). More

Great place to buy and maintain your vehicle Very attentive staff. Great place to purchase and maintain your vehicle. I have had many doubts about the quality of work performed at other shops. Very attentive staff. Great place to purchase and maintain your vehicle. I have had many doubts about the quality of work performed at other shops. When i bring my vehicle here i am confident it is getting the best work possible. More

tire light came on I was on my way home from work and I noticed the "tire light" was on; so I stopped in at the service department to have them check it out. Yes one ti I was on my way home from work and I noticed the "tire light" was on; so I stopped in at the service department to have them check it out. Yes one tire was down to 20 pounds of air, I had a nail in the tire. I had it plugged and was on my way within 1/2 hour. I was treated with respect and friendship as usual. More

Good service rep - car cleaning blows My service representative is always on point (Adam), that is for sure. Other than that, it feels like everyone else around the dealership is operatin My service representative is always on point (Adam), that is for sure. Other than that, it feels like everyone else around the dealership is operating with a sub-par mental capacity. One of the mechanic staff literally tried to evaluate my center console issue with a piece of Domino's pizza in his hand. FYI, I don't want your greasy pizza eating hands to touch my vehicle -- EVER! Thank goodness Adam is so attentive, he interjected in the mexhanic's evaluation of my center console - preventing the pizza grease from getting all over the inside of my 2016 KIA Sorento. Long story short, Adam is always great, most everyone else at the dealership could take a lesson from him in how to handle customer service. That is all. Peace and love, peace and love. More

Very professional and efficient. Very pleased with Luther Nissan/ Kia dealership. Their sales and service dept is par excellence! Mr Isham friendly and professional mannerisms was v Very pleased with Luther Nissan/ Kia dealership. Their sales and service dept is par excellence! Mr Isham friendly and professional mannerisms was very comforting. My wait time for service was efficient and timely. More

Always Awesome! We bought our Kia Sorento in 2012 and have had it serviced here with 100% satisfaction every time! The staff is beyond awesome .... explains everyt We bought our Kia Sorento in 2012 and have had it serviced here with 100% satisfaction every time! The staff is beyond awesome .... explains everything in terms even I can understand. More

great serivce nik rules the perfect helper he knows what you need and gets to it and quick too.they take good of your car and checked from top to bottom nik rules the perfect helper he knows what you need and gets to it and quick too.they take good of your car and checked from top to bottom More

I brought my car in today & the service was great. I brought my car in today for a oil change, Nik did a awesome job, the service was great & my tires were rotated.The service is always friendly & poli I brought my car in today for a oil change, Nik did a awesome job, the service was great & my tires were rotated.The service is always friendly & polite. Thanks for all your hard work & the great team of employee's. More

Excellent Communication Brought my vehicle in for an oil change and an issue with the main air flow intake. During the overall vehicle inspection done by the technician he fo Brought my vehicle in for an oil change and an issue with the main air flow intake. During the overall vehicle inspection done by the technician he found an issue with the manifold pipe. Technician (Mark) came and spoke with me personally and actually showed me what the problem was. He found the needed part and advised on the least expensive way to have it fixed. I then needed a ride to my house while the vehicle was being worked on. They had a driver take me to my residence. They also had the vehicle work done sooner that anticipated. NICE JOB! More