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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,555 Reviews

2,555 Reviews of Luther Kia of Inver Grove - Service Center

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April 04, 2018

2nd key and belt replacement, no problem! Colin, Meghan, and Mike did a great job. They let me know what was going on with my car and what needed to get done. While I was waiting I got a chanc More

by JFLANNERY2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Kufahl, Meghan Tobin.
Apr 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Stars, John! We are pleased that our service team took good care of you during your recent visit. We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

Recall I scheduled my car for a recall Service but also had been told I needed an oil pan gasket at last appt 2-3 weeks prior. Was disappointed that I would More

by Sewclaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : I was in twice within a month and worked with different people. Not sure of names. Name picked above may be incorrect
Apr 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for your comment. We are sorry to hear that you didn't find your experience at Luther Nissan Kia enjoyable. Please know that I will pass your feedback on to the management in service. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

Great service department. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. More

by bonknee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Luther Kia of Inver Grove responded

Thank you so much for the kind review! We are so glad our service team has provided you with excellent service for years. We appreciate you for sharing and for being a Luther Nissan Kia customer! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

Always get the best service here I always get the best service here. Since the day I purchased my vehicle here it is the only place I have had it serviced. I never feel that service More

by SZACHMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you find our team to be friendly and you don't feel oversold. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

GO LUTHER NISSAN INVERGROVE Well, as usual the job seems to be done very good. I didn't ask for the rear wiper to be repaired. But it needed it. I didn't want to get in an argume More

by OLLIEKAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for your feedback. We are pleased that you have found your experiences to be courteous at Luther Nissan when visiting for service. Have a wonderful day! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

Excellent from stert to finish! Because my service attendants were bright, cheerful, pleasant everything proceeded as planned and as it was explained it would be. My car looked clean More

by Dave Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Luther Kia of Inver Grove responded

We are happy to hear that you got cheerful and pleasant service during your recent service experience with us at Luther Nissan Kia in Inver Grove Heights. Thank you for sharing! We wish you safe travels in your "new again" vehicle! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 03, 2018

Better Than Kia White Bear Lake Service Members were courteous and professional. The facility was well kept and clean. I would rather drive the extra miles to this location than go t More

by yer.vang062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Luther Kia of Inver Grove responded

We really appreciate you driving further to have your vehicle serviced with us. It means alot! We are so pleased you find our service team to be professional and courteous. It's great to hear! Have a super day and come see us again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 31, 2018

Service call Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work w More

by jjpmotola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Luther Kia of Inver Grove responded

It's great to hear that our service team is friendly and helpful each time you visit us! We really appreciate your loyalty and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 30, 2018

Excellent customer service, ease of scheduling, minimal wait I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in More

by krisswitzer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! It's great to hear that the service and parts department were knowledgeable and expedient when serving you recently. We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 30, 2018

I only go here! Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without nee More

by trisha.livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Luther Kia of Inver Grove responded

Hi Trisha! Feel free to come and visit any time! We appreciate your kind words and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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