Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,555 Reviews of Luther Kia of Inver Grove - Service Center
2nd key and belt replacement, no problem! Colin, Meghan, and Mike did a great job. They let me know what was going on with my car and what needed to get done. While I was waiting I got a chanc Colin, Meghan, and Mike did a great job. They let me know what was going on with my car and what needed to get done. While I was waiting I got a chance to talk to some of the other staff. When everything was done they took the time to clean my car for me. That made a huge difference as that’s one more item off the to do list! Thanks again! Great experience! Looking forward to getting my next car here! More
Recall I scheduled my car for a recall Service but also had been told I needed an oil pan gasket at last appt 2-3 weeks prior. Was disappointed that I would I scheduled my car for a recall Service but also had been told I needed an oil pan gasket at last appt 2-3 weeks prior. Was disappointed that I would need to pay for another oil change with the gasket change. I asked why hadn’t I been told that at appt 2-3 weeks prior when I came for an oil change. So price quoted did not include price of oil change that I did not need. Also was told my tires needed rotating, this had not been mentioned at appt 2-3weeks prior. Now that my car is older and not under warranty, I think I am getting played a bit. Feel Tires Plus has been more up front with me and better prices than Dealer Service. Place is clean and has WiFi and people are nice but other than recalls may get my car serviced elsewhere. More
Great service department. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. More
Always get the best service here I always get the best service here. Since the day I purchased my vehicle here it is the only place I have had it serviced. I never feel that service I always get the best service here. Since the day I purchased my vehicle here it is the only place I have had it serviced. I never feel that serviced is “oversold” and ALL employees you encounter make you feel like family. Fair prices as well! More
GO LUTHER NISSAN INVERGROVE Well, as usual the job seems to be done very good. I didn't ask for the rear wiper to be repaired. But it needed it. I didn't want to get in an argume Well, as usual the job seems to be done very good. I didn't ask for the rear wiper to be repaired. But it needed it. I didn't want to get in an argument about it so I paid for it. Courtesy always at Luther Nissan Invergrove. Thank you for keeping me safe. More
Excellent from stert to finish! Because my service attendants were bright, cheerful, pleasant everything proceeded as planned and as it was explained it would be. My car looked clean Because my service attendants were bright, cheerful, pleasant everything proceeded as planned and as it was explained it would be. My car looked clean and new and ran like it was new too. More
Better Than Kia White Bear Lake Service Members were courteous and professional. The facility was well kept and clean. I would rather drive the extra miles to this location than go t Service Members were courteous and professional. The facility was well kept and clean. I would rather drive the extra miles to this location than go to Kia White Bear Lake. More
Service call Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work w Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work with me. More
Excellent customer service, ease of scheduling, minimal wait I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in the service department are knowledgeable and will take the time to answer your questions or find an expert who can. More
I only go here! Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without nee Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without needing work done on my car! More