Luther Kia of Inver Grove - Service Center

Great service Everything was done that had to be done and UNDER the time ppromised! I had a nice place to wait for my car and the coffee was good. All service peopl Everything was done that had to be done and UNDER the time ppromised! I had a nice place to wait for my car and the coffee was good. All service people treated me like I mattered. More

Replaced recall part, oil change and tire rotation. Friendly all round service and sales department. They provide a very comfortable area for guest waiting for service. They provide WIFI, coffee and Friendly all round service and sales department. They provide a very comfortable area for guest waiting for service. They provide WIFI, coffee and snacks. If you want, they will wash your car. I've never had a unpleasant visit since I've owned my Kia for the past 5 years. More

Great costumer service Everyone there is helpful and honest. I Always leave feeling like I got the best deal. Thank you ALL for going above and beyond when servicing my car, Everyone there is helpful and honest. I Always leave feeling like I got the best deal. Thank you ALL for going above and beyond when servicing my car, and providing a loaner. It's very impotant that I have a vehicle at all times. I'm greateful that you answer all my questions and call me to update me on the progress. It steaks volumes that you all go out your way to help me. More

FAST AND FRIENDLY I was expecting to be waiting for awhile as I had brought my vehicle in for recall part replacement and regular maintenance. My vehicle was done way s I was expecting to be waiting for awhile as I had brought my vehicle in for recall part replacement and regular maintenance. My vehicle was done way sooner then I expected and everyone was so nice! I have best experience every time I go there - I will go nowhere else for my vehicles! 😁 More

Brake job, oil change This dealer is so easy to work with. Very friendly and professional. Would recommend to anyone needing service! Adam explained everything in a way for This dealer is so easy to work with. Very friendly and professional. Would recommend to anyone needing service! Adam explained everything in a way for anyone to understand More

Oil change Fast, courteous service!! Good snacks in waiting area. They washed my Murano! Always a great experience! Will recommend to friends and family. Thank Fast, courteous service!! Good snacks in waiting area. They washed my Murano! Always a great experience! Will recommend to friends and family. Thank you very much! More

I've been in twice -- Once was called a liar We purchased a car from this dealership. the car had 4400 miles on it. We went back to have the mud flaps we ordered put on as well as had the batte We purchased a car from this dealership. the car had 4400 miles on it. We went back to have the mud flaps we ordered put on as well as had the batteries replaced in our key fobs (because it said they were low, which seems weird for a car with 4400 on it.. but whatever) and have the windshield wipers replaced. The wipers and the batteries were covered under the warranty and the mud flap installation was offered, at the time of purchase by the finance person, to be installed for free. The service guy, Nik, told my wife that they don't give free installs and that she was "trying to get something for free". He could have went to the finance guy and asked... instead he called her a liar. Once he did talk to the finance team and it was figured out that we were indeed promised free install. He seemed very angry about that, as if my wife was taking food from his babies. He then asked about other things we needed. When we mentioned the Key fob batteries and the windshield wipers his response was, "You're trying to get all sorts of things for free today." He then came back and mentioned that the requests for Fob batteries and Wipers are covered by our warranty. Never apologized for treating my wife so badly. He then said, "I'm not helping you, this guy will." And someone else came over. My wife said at some point she dealt with someone she thinks name was Alex... and he seemed nice. There are all sorts of reasons NOT to use this dealership for service or to buy a car. The car we purchased didn't come with a owners manual. We asked for a replacement. they said, "We'll get you one. You need one." 2 months later, no manual. When we purchased the car, they said it had 3300 miles on it. When we drove off the lot, after sitting there for 5 hours when we came in knowing which car we wanted, it actually had 4400 miles on it. No one bothered to check the odometer when we bought it and we didn't want to go back in and wait another ungodly amount of time for everything to be fixed. More

Recall Service The gentleman that helped me was very nice and built great rapport. Things I didn't know he was happy to explain them to me. Also, made sure there was The gentleman that helped me was very nice and built great rapport. Things I didn't know he was happy to explain them to me. Also, made sure there was enough time so that I could get an oil change even though it wasn't scheduled. Usually when I go to a dealership, they look at me like I'm crazy because I know nothing about vehicles besides the basic services, however he broke everything down so I could understand. The gentleman that helped me was on the left side and he was at the first booth. I forgot his name.. More

Oil change & recall work Always does a great job! I love the shuttle to my house. Car was done at the exact time they said it would be. Free oil change is great Always does a great job! I love the shuttle to my house. Car was done at the exact time they said it would be. Free oil change is great More

A pleasurable experience. I will return. I am a returning costumer. Have purchased two vehicles. Have always been treated well - with a smile and a hello. Work has been exceptional. I c I am a returning costumer. Have purchased two vehicles. Have always been treated well - with a smile and a hello. Work has been exceptional. I can stop by anytime for assistance with any problem I may be having. More