Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,552 Reviews of Luther Kia of Inver Grove - Service Center
The service is fantastic, but I'm not coming back there again. 2 days after service, One of the Technician his name is Zach went to my house around 8pm, scanning and taking pictures of my car. The next day again. 2 days after service, One of the Technician his name is Zach went to my house around 8pm, scanning and taking pictures of my car. The next day I received a text message from him that he dropped his wallet on my car. He tracked it because there is an apple air tag on the wallet. His reason he took pictures of my car so that he can get my phone number from the service manager. As a manager he's not supposed to give my information More
Friendly and professional service experience. Work was done on time and correctly. Would definitely recommend and I will be returning. Work was done on time and correctly. Would definitely recommend and I will be returning. More
We bought a brand new truck from Walser Toyota. We knew what we wanted but weren't sure how things would go with financing. Abel was really helpful and didn't pressure us into anything, which is i We knew what we wanted but weren't sure how things would go with financing. Abel was really helpful and didn't pressure us into anything, which is important. More
Always friendly people with coffee and snacks while you wait, Never had an issue here. wait, Never had an issue here. More
I didn’t like that I called 3 separate times to find out the status of my vehicle. No call back was ever given. I was texted that the vehicle was done and a list of recommendations for additional services s the status of my vehicle. No call back was ever given. I was texted that the vehicle was done and a list of recommendations for additional services such as brakes, tires, wiper blades, air filters and strangely a belt for the motor that was completely replaced but with the old belts and not new belts with a new motor??? More
Luther's service department made the diagnosis and resolution super easy. They managed all the interactions with my warranty provider and got all the work done right the first time! resolution super easy. They managed all the interactions with my warranty provider and got all the work done right the first time! More
Friendly service, nice waiting area, bathrooms were clean, job well done! Would recommend family and friends here for service. clean, job well done! Would recommend family and friends here for service. More
Our service advisor was very helpful and kept me informed about the progress of our repair. I will definitely be contacting her again if we need another repair. about the progress of our repair. I will definitely be contacting her again if we need another repair. More