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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,552 Reviews

2,552 Reviews of Luther Kia of Inver Grove - Service Center

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November 28, 2023

My appointment went smoothly and quick. Customer service was superb! Will return for next visit! More

by eggerud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remiember
November 27, 2023

The service is fantastic, but I'm not coming back there again. 2 days after service, One of the Technician his name is Zach went to my house around 8pm, scanning and taking pictures of my car. The next day More

by ftvillaruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
November 27, 2023

Friendly and professional service experience. Work was done on time and correctly. Would definitely recommend and I will be returning. More

by smboecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and rental agent were awesome!
November 27, 2023

We bought a brand new truck from Walser Toyota. We knew what we wanted but weren't sure how things would go with financing. Abel was really helpful and didn't pressure us into anything, which is i More

by MARLEEMAE326
Recommend Dealer
Yes
Employees Worked With
Abel
November 27, 2023

Always friendly people with coffee and snacks while you wait, Never had an issue here. More

by suztux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

I didn’t like that I called 3 separate times to find out the status of my vehicle. No call back was ever given. I was texted that the vehicle was done and a list of recommendations for additional services s More

by kyledanielberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Graf
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

The service rep I worked with was friendly and efficient. Everything promised was accomplished a bit earlier than expected. More

by RobertDSturm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
November 26, 2023

Luther's service department made the diagnosis and resolution super easy. They managed all the interactions with my warranty provider and got all the work done right the first time! More

by Chris Pilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Friendly service, nice waiting area, bathrooms were clean, job well done! Would recommend family and friends here for service. More

by serenity1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Our service advisor was very helpful and kept me informed about the progress of our repair. I will definitely be contacting her again if we need another repair. More

by Rochellejwker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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