Back

Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,567 Reviews

2,567 Reviews of Luther Kia of Inver Grove - Service Center

Sort by
November 08, 2018

The people at this dealership are way beyond excellent! The professional way they go about the job and yet they have you at the center of time spent at at dealership. It’s like you are at a family reunion More

by clydescroggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Berggren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 07, 2018

Little confusing at first, bit great service A little confusing about repair but great service.. I thought my immediate repair was not fixed when talking to agent on the phone. Immediate repair More

by B04253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam worked w/me on day shift. Aft shift agent was the issue.
Nov 08, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 07, 2018

Oil change and then some. I came here to get an oil change and tires rotated. They didn't rotate the tires because they said I really needed new tires and gave me a deal More

by mvcurtis
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for this positive review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 06, 2018

Horrible experience Horrible service. Could not tell me what was wrong with my transmission but told me I needed a completely new one and it would cost $5000. A month lat More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Isham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 06, 2018

Fast and easy. Quick and easy. New motor in less than a week even though they thought it would take a week and a half. Friendly staff that took care of all my needs More

by mohryfire15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 05, 2018

Quick and complete No hard sales push, good sharing of what was found. Told us what we would likely need in the near future but no pressure to do unnecessary work now. More

by KRISTINE.DEYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 05, 2018

Great service, as usual! Adam B. and Nick were wonderful! They did an oil and filter change and a brake inspection in 45 minutes! I was very happy with my service. More

by Mhicks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau, Nik Novotny, and their team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 04, 2018

Great service Always professional, quick and with a great smile.. I feel confident my car is getting the service needed. Can’t remember the people’s name. More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 04, 2018

Quick fix Really helpful with my concerns made me feel important and heard even though it turns out I had basically nothing wrong with my vehicle and they gave More

by ECHO2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Heille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 04, 2018

Excellent costumer service.They kept their promise on time Wonderful service. Specially I want to say thank you to Adam.He is polite and very helpful person. Everything is quick and done professionally on time More

by Alex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

...
102
...