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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,567 Reviews

2,567 Reviews of Luther Kia of Inver Grove - Service Center

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November 15, 2018

Honest & good at what they do. Have been here a few times for service on on older model Nissan, and my coming her has been a pleasant surprise. They have been more than fair and qu More

by Tikken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you! We are so glad you have enjoyed your service visits to Luther Nissan Kia. It's very nice of you to bring the vehicle in for your friend. We would love to help you with a Nissan some day! Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 14, 2018

Final Coat Highly recommend bringing your vehicle in for the Final Coat. Employees were friendly and very helpful. Service was quick and the waiting area was ve More

by paulinetj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 14, 2018

Recall The service is always a great experience when I go in for anything that relates to a service issue and most other situations. Could do better with sa More

by TDANFOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! If you'd like to send a direct message regarding your sales feedback, we'd love to know how we can improve. Have a great day and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 14, 2018

105k checkup Luther Nissan Kia has been my go-to service shop while I've owned my Forte. They have been quick with reasonable prices every time I've brought my veh More

by sullivsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Greg Isham and his team provided service worthy of 5 stars. We appreciate your loyalty and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 14, 2018

Wonderful service! Great service! Friendly, I also posted on Google 5 stars They drove my car up to the door at the end😃 Service guy Nik great thanks. More

by Hawaii4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

We are so glad you enjoyed your recent service visit with Nik Novotny. Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 14, 2018

Stress Relief Luther Nissan Service Providers In Inver Grove Heights are clear, efficient, and humane. They listen patiently even when I feel loved me I’m rambl More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike on my last visit of 11-13-2018 was very professional and most smiling and pleasant
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks, Joy! We are so glad you enjoyed your recent service visit. Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 14, 2018

Change oil Since I bought the car it was my first going back at Luther Nissan Kia to have it change oil after about two years i was really surprised coz they cha More

by Tiny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks, Tiny! We appreciate the 5 stars. Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 14, 2018

Help I need heat in my car on a cold day Luther Nissan always satisfies my needs. If I know I need a job done right and without doubt , I will come to Luther to get the job done. And no you c More

by Happypathfinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 13, 2018

Took awhile Went in for an oil change and air filter replacement. Was told it would be 30-45 mins and ended up waiting 1.5 hours. More

by Kelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 16, 2018 -

Luther Kia of Inver Grove responded

Hi Kelsey, Thank you for your comment. We are sorry to hear that you had to wait longer then was expected. We try our best to provide service in an efficient and timely manner. We appreciate your feedback as it is important to help us improve. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 13, 2018

Very good Kept me informed and even reminded me I was due for an oil change. They were able to do the oil change while I was there. More

by SJPEDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

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