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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,552 Reviews

2,552 Reviews of Luther Kia of Inver Grove - Service Center

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December 04, 2023

Waiting room was good. It seemed to take a little longer than expected but it's a busy place. I would have appreciated a car wash but wasn't offered one. Still the place is More

by STEVE
Recommend Dealer
Yes
December 04, 2023

Woman was excellent. Professional, pleasant and efficient. Sorry I do not remember her name. Well done. More

by billehrlich17
Recommend Dealer
Yes
December 03, 2023

They were not capable of fixing the problem. Will have to take it to another dealer for service. More

by heimstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

The dealership was really fast and kind about the experience. They gave me a estimated time frame and they were right inside that time frame. Would highly recommend them for an oil change. More

by ms.annaelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry it's been too long that I don't remember the individuals name
December 03, 2023

Service writer explained the work and time frame completely. He noticed I walked with a limp and gave me a helping hand to my truck … More

by Randyswenson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tollefson 5star
December 02, 2023

Service is always great, My husband and I really love how Marcus Bailey will always hear us and will always help with anything. Great person, you instantly feel the welcoming presence and the genuine help. S More

by raiethan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Igor Tenenbaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Pellerzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holerud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Simon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hagmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Heille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Adamson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Very efficient service. Very difficult to drive into the service bay. Very difficult to traverse the parking lot. The street to access the dealership is full of pot More

by RONBUSHLACK
Recommend Dealer
Yes
Employees Worked With
Kia
December 01, 2023

This dealership has always treated me like their #1 priority I'll be a return customer More

by brucebialka
Recommend Dealer
Yes
Employees Worked With
--Mackenzie Richardson
December 01, 2023

I got in right on time and they finished the work quickly. Staff was friendly and knowledgeable More

by Cpope298
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven shultz
December 01, 2023

Went in to get alignment fixed, still not fixed. Called dealership after purchasing car new. Was told to wait for next oil change (got scheduled 45 days out), then tried to charge me for the servi More

by wjvandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who did the service
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