Luther Kia of Inver Grove - Service Center

It is the second time that I've brought my vehicle for maintenance or a recall and was told it would take a few hours, and it ended up not being complete until the following day. I understand there is an maintenance or a recall and was told it would take a few hours, and it ended up not being complete until the following day. I understand there is an unpredictability to these things and a limited number of employees to do the work, but a more accurate time estimate would be helpful as I planned on having the car the following day to commute to work and I ended up needing to scramble to figure out an alternative. Maybe earlier communication about the delay the day off, I didn't receive an update both times until around 5 pm. the staff was professional and friendly otherwise More

Service was amazing. My only complaint is that my appt was at 8:00 and they told me the vehicle would take an hour and a half (I start work at 9:30). They got me a Lyft a My only complaint is that my appt was at 8:00 and they told me the vehicle would take an hour and a half (I start work at 9:30). They got me a Lyft and I wasn't even to work yet when they called to tell me the vehicle was done. Great that they are so fast but it was inconvenient to have to get another Lyft to bring me back when I just could have waited. The car was finished by 8:45. My ride back was scary, the driver drove kind of crazy and we almost got hit by a delivery truck but not the dealership fault. For sure will still give 5 stars:) More

Pre-owned car inspection did not detect a hard to solve wheel alignment issue. This costed me 6 hours of waiting and the problem hasn't been solved yet. A second appointment was scheduled for two weeks lat wheel alignment issue. This costed me 6 hours of waiting and the problem hasn't been solved yet. A second appointment was scheduled for two weeks later. Waiting times at the repair shop have exceeded 6 ours in my case. More

I purchased a Rogue here 4 years ago and have returned for oil changes, brake jobs and other maintenance. Their service department people are courteous and have gone out of the way to accommodate me some for oil changes, brake jobs and other maintenance. Their service department people are courteous and have gone out of the way to accommodate me sometimes. Nice waiting area with free beverages and snacks. More

Very friendly and had my care done sooner than expected. They have a nice waiting area. They have a nice waiting area. More

This time they didn't lose my car for 3 days because I waited for it and did not drop it off. waited for it and did not drop it off. More

Easy, smooth process, identified what was due for the visit. Great updates and video with updates. Estimated of time was helpful. visit. Great updates and video with updates. Estimated of time was helpful. More

went in for oil change at 68514 miles, service was performed fine, but wrong information was on paperwork, 65376 was mileage on work order! performed fine, but wrong information was on paperwork, 65376 was mileage on work order! More

Great customer service. Interact with service team was excellent. In and out in an hour and issue resolved. Will be a return customer. Thanks again Interact with service team was excellent. In and out in an hour and issue resolved. Will be a return customer. Thanks again More

Staff was very friendly and helpful. The service itself was fast as well. I would recommend everyone to come here for service. The service itself was fast as well. I would recommend everyone to come here for service. More