Luther Kia of Inver Grove - Service Center

A mistake happened but now my vehicle is looking great. Thank you so very much. Thank you so very much. More

the work was done quickly and professionally. Since the online scheduler is hard to use for warranty issues, I was glad they could set that appointment for me. Since the online scheduler is hard to use for warranty issues, I was glad they could set that appointment for me. More

Brought vehicle in twice and they said the problem was fixed. Today, 1 day after they said it was fixed, still have the problem. fixed. Today, 1 day after they said it was fixed, still have the problem. More

Awesome Services and the service Rep did an Excellent job in explaining the process beforehand. Thanks 🙏🏿 in explaining the process beforehand. Thanks 🙏🏿 More

Enjoyed the service quick and reasonable. Coffee and snacks waiting room fine. Check up on brakes and other components great. Price was right. Coffee and snacks waiting room fine. Check up on brakes and other components great. Price was right. More

People I dealt with were good but trim piece that was replaced now sticks when driver door is opened. replaced now sticks when driver door is opened. More

Brought vehicle in twice because the 'Check brake light' message shows up on the instrument cluster of the car along with a bright yellow triangle and a white round circle by the left side of the car wheel. message shows up on the instrument cluster of the car along with a bright yellow triangle and a white round circle by the left side of the car wheel. The first time we brought it in they said they could not get the message to come on so they could not do anything about it. Yesterday when we brought it in they evidently believed us because they could see it. They replaced the bulb. Today the same message and triangle and circle are showing up. Obviously something is causing this to happen and now we will have to bring it in for a third time to have your service department try to fix it. What horrible customer service! If they believed us to begin with and did a diagnostic check to see what was causing the warning message and lights to show up they may have saved us a lot of headache! Also, after waiting almost 3 hours my husband checked to see when it would be done. He was told "Oh, it was done an hour ago." Unbelievable service!!!!! More

Prompt service, friendly and professional interaction with employees. Comfortable and clean waiting room. As expected. with employees. Comfortable and clean waiting room. As expected. More

Serviced my new Kia Carnival without needing an appointment and had the new mirror installed that day. appointment and had the new mirror installed that day. More

Prompt service and I appreciated that the person helping me came to talk about suggestions for additional work and provided the cost upfront. me came to talk about suggestions for additional work and provided the cost upfront. More