Luther Kia of Inver Grove - Service Center

When rotating tires, they should inspect all wheels before putting them back on the vehicle before putting them back on the vehicle More

Very polite and helpful explaining what is need on my car. Would recommend this dealership.. car. Would recommend this dealership.. More

This was my first oil change on my 2025 Telluride SXP. This is also the first time I've been told the first oil change on a new purchase IS NOT free. I've been a loyal Luther Kia Inver Grove Heights custo This is also the first time I've been told the first oil change on a new purchase IS NOT free. I've been a loyal Luther Kia Inver Grove Heights customer for 20 years. In that time I've bought a used Santa Fe, 2 new Nissan Rogues, 7 new Kia Sorentos, and 2 new Kia Tellurides. Every time I bought a car from this dealership I received the first oil change for free. NOT THIS TIME. I was told the sales manager told the service advisor this stopped two years ago. No, I had the first oil changed on my previous 2022 Telluride - FOR FREE. Beyond that, the "mechanic" that performed the oil change not only reset the Since Refueling mileage, he also reset the Accumulated Info mileage. I was keeping the Accumulated Mileage from manufacture date to accumulate average mileage since new - NOT ANY MORE - THANKS A BUNCH. This is also a first for me. He also changed the climate control to LO so the AC was on perpetually. Quit fiddling around with the customer settings on climate control or other settings! And to finish the package, the complimentary "wash job" that I received actually left the hatch door and window dirtier than when I came in. IS NO ONE WATCHING WHAT THE xxxx IS GOING ON? With the sales manager and service manager changes in the past few years I am seeing a negative change in customer care and frankly, I don't appreciate it. It would appear they no longer care about the people that brought this dealership to it's current position. Frankly, I don't believe I will be participating in their experiment for my future service needs, much less future purchases. More

Typcally good service. This time they forgot some parts of the service. No reset for the oil change reminder in car and no sticker reminder on the windshield. This time they forgot some parts of the service. No reset for the oil change reminder in car and no sticker reminder on the windshield. More

Service “above and beyond the call. ” Thank you for attending to our car and your attention to detail. ” Thank you for attending to our car and your attention to detail. More

Was waiting in the lobby for close to two hours and they never came and got me. So I had to go to the front desk. never came and got me. So I had to go to the front desk. More

They are very professional and got me in and out. Outstanding service and amazing work. Thank you Outstanding service and amazing work. Thank you More

Very good I had a good experience. I was treated fairly. I was impressed by the service I was treated fairly. I was impressed by the service More

Did a great job and were fast then quoted time. They explained everything to me and were not pushy on things that I can do for myself like changing my own filters. Very easy to work with👍 They explained everything to me and were not pushy on things that I can do for myself like changing my own filters. Very easy to work with👍 More

Everyone was so friendly and professional. Everything was done on time and my car was returned promptly. Everything was done on time and my car was returned promptly. More