Luther Kia of Inver Grove - Service Center

Stephen was efficient and clearly communicated everthing before and after the work was complete. My vehicle was completed before promised time. before and after the work was complete. My vehicle was completed before promised time. More

Work promptly finished and the estimate for the coat was spot on. The service finished earlier than I was told, which was a pleasant surprise. spot on. The service finished earlier than I was told, which was a pleasant surprise. More

Got me out in half the time estimated. Great service all around, thanks so much! Great service all around, thanks so much! More

Great communication and service. Thank you very much for your assistance with my truck maintenance. Thank you very much for your assistance with my truck maintenance. More

8/30/2024 I purchased the Prepaid Maintenance Plan. I've stopped by Luther Kia and asked where the Maintenance Booklet for the plan was. I was told I'd receive it. I've Called and left messages. I hav I've stopped by Luther Kia and asked where the Maintenance Booklet for the plan was. I was told I'd receive it. I've Called and left messages. I haven't received return calls. When I took my vehicle in for an Oil Change the Seevice Writer didn't know anything about the plan. What's going on? Where is the Plan Book? Or can I get my Money Back? More

Service was fast and the issue was found and fixed quickly and efficiently. People were friendly and helpful quickly and efficiently. People were friendly and helpful More

Service advisors are good at informing you about needed and recommended service without pressuring you to get the service immediately and recommended service without pressuring you to get the service immediately More

I have worked on vehicles my entire life, but when my wife and I purchased our 2024 Telluride from Luther KIA of Inver Grove, both my wife and I was very impressed with the dealership in regards to the s wife and I purchased our 2024 Telluride from Luther KIA of Inver Grove, both my wife and I was very impressed with the dealership in regards to the sales and service department. The service work that had been performed on my Telluride had been done properly at a fair cost. The personnel at Luther have been very professional and friendly, and the work has been completed in a very timely manner, usually sooner that what I was told. More

Comfortable experience and professional treatment by the staff. Work was completed on time and at the expected price. staff. Work was completed on time and at the expected price. More

The reason for my visit was recorded inaccurately when I made the appointment. I made an appointment due to a recall notice for flickering headlights that I had been dealing with for a year and a half. Th made the appointment. I made an appointment due to a recall notice for flickering headlights that I had been dealing with for a year and a half. Then the tech couldn't find the recall for my car. Had to call over the KIA expert. Lots of conversation and they decided yes, there was a recall for flickering headlights. Which is a problem I had compalined about a year and a half ago without resolution. Left car. No communication for 5 hours. Sent a text and asked for status. Was told that yes, I did have the problem that the recall covered and I could come pick up my car. Made no sense so I called. Apparently this visit with just for a diagnosis. That was never mentioned. I specifically schedfuled the service when I had family in town as I have to either wait for the vehicle or Uber back and forth. So now I have another appointment for repair. I'm not happy. More