Luther Kia of Inver Grove

My husband and i had been to many dealerships. We had been looking for a couple of weeks. We knew that car salesmen can be pushy and give you the whole what can i do to get you in this car today thing. W been looking for a couple of weeks. We knew that car salesmen can be pushy and give you the whole what can i do to get you in this car today thing. When we walked into luther kia Kurt was at the front door and shook our hands and helped us out. That day we drove 3 cars. We were not sure if we wanted a suv or a sedan. Kurt was very patient with us. We could not believe he was not pushing us into one or the other. At other dealerships the woman that was "helping us" even stood in front of the main door saying whats holding you back over and over. We could not believe how rude. With luther kia there was no pressure. We were tired from car shopping all day and had to make up our minds to which car we wanted and it was 8:30. We asked kurt if he would be there tomorrow and set up a time to come back. We did some research on the internet that night with prices and value and reviews and decided on the sorento. We went back and Kurt was waiting. Through the whole process he was sooo patient. We made an offer and they accepted. Another thing that was nice is that the cars are not marked up alot like other dealerships do. When we have to buy another car i am coming here first. More

Overall was happy with the new cars process. One exception was that one of the sales managers was pretty pushy for me to commit to your dealership. I told him that I need to be fair to myself and do exception was that one of the sales managers was pretty pushy for me to commit to your dealership. I told him that I need to be fair to myself and do my due diligence regarding price. All of the other folks were nice to deal with (especially Brian Nerka and Rich). We appreciated them going the extra mile in locating my Armada. We did have to wait a while to close the deal with the finance area, even though we told them when we were coming in. More

Process of receiving a new windshield was handled smoothly and professionally. There was everything stated "up front," and no surprises. Adam made sure the crystal infusion was included in the repla smoothly and professionally. There was everything stated "up front," and no surprises. Adam made sure the crystal infusion was included in the replacement windshield at no extra cost. Adam knows our history with this car and has sought our satisfaction above all else. More

Every time I bring the Sedona I bought at this dealership in for regular service, my confidence in the dealership's honestly and quality of work increases! A big part of that is the evening service manager, in for regular service, my confidence in the dealership's honestly and quality of work increases! A big part of that is the evening service manager, Mike, who is not only polite and friendly but is right up front, clear and Very honest. He completely answers questions and is Very helpful and is a Big asset to this dealership and certainly the reason I continue to bring my vehicle there and to recommend it. More

Great service! I came in for an oil change and to have a couple things checked. I had also received some recall information in the mean time. They were able to take care of all my service needs as well as couple things checked. I had also received some recall information in the mean time. They were able to take care of all my service needs as well as the recall service in the same visit. I was very happy! More

Kurt was very knowledgeable, Brian served good customer service, Jason was very helpful, Neil & Rich were nice. I have been on a search for a new car for months. Actually the Nissan Altima was the first o service, Jason was very helpful, Neil & Rich were nice. I have been on a search for a new car for months. Actually the Nissan Altima was the first one I looked at but I did not drive it. After my lenghty search I kept thinking I wish I had driven the Altima. I am from IL and while in MN I had my son go with me so I could drive it snd see what he thought. I had received the best quote from Brian at Luther Nissan over two other dealers on the internet in your area. Once I drove it I was sold. The service was great however I have about one week till the paperwork is finalized. Until than I am very satified. When I returned home there was an ad in Chicago Tribune from Gurnee,IL Nissan for the same model car I had just purchased. They offered a $2500.00 Nissan rebate plus a big discount through their dealership. I called Jason about the rebate. He suggested I call that dealer to inquire about it. I learned the rebate was for $1500.00 like I got plus a $500.00 for manuel seats and another $500.00 discount for Nissan financing. I called Jason back and we talked about this. I learned the car was a base car and I did have a few extra perks over what they were offering. That being said I am happy again with my purchase. Now I hope Anderson Nissan in Rockford, IL will welcome me with service on this vehicle. Thank you for good service and the nice car I purchased. Sincerely, Carol Garbisch More

Jim handled things great. The sales paperwork was Jim handled things great. The sales paperwork was handled well, correct and efficient. The overall process was easy. The car was ready and waiting Jim handled things great. The sales paperwork was handled well, correct and efficient. The overall process was easy. The car was ready and waiting when I arrived to sign and drive away. I had to compromise on my color options due to the fact that I was buying a manual transmission (the color selection was limited). But I don't think it was Jim's or Luther Nissan Kia's fault; it seems that Kia Corporation sends out cars with certain colors and options and then the area dealers have to pick from what Kia has thereby made available to them. More

Our experience with Susan and Eric (business office) could not hav been better. Both were extremely pleasant and knowledgeable. Eric explained the lease provisions thoroughly. We were quite impressed could not hav been better. Both were extremely pleasant and knowledgeable. Eric explained the lease provisions thoroughly. We were quite impressed with him. Brian was good about contacting us immediately following an internet search. He is primarily responsible for us making the decision to do business at Luther Nissan. More

Just came in for an oil change. Everyone was extremely friendly. The fact that my first oil change was free was a pleasant surprise. The coffee and newspaper that were in the waiting room made my wait see friendly. The fact that my first oil change was free was a pleasant surprise. The coffee and newspaper that were in the waiting room made my wait seem even shorter than it really was. (And it was short enough as it was.) More

Everyone was wonderful! They are very friendly and helpful. I purchased a used SUV about a month ago and the a/c went out. I brought it in with no problems and they fixed it for no charge. Will def helpful. I purchased a used SUV about a month ago and the a/c went out. I brought it in with no problems and they fixed it for no charge. Will definately go back for any future car needs. They are not one of those dealers who won't help once you leave the lot. More