Luther Kia of Inver Grove

Adam is amazing! I'm going to recommend all my friends to buy their cars from this dealer! The customer service is amazing Adam was great! He called me when he said he would. He was super nice when I pulled buy their cars from this dealer! The customer service is amazing Adam was great! He called me when he said he would. He was super nice when I pulled in to get my car services for the first time. Adam is an asset to your company and I'm happy to have done business with this dealer! More

Everyone was very friendly and were concerned with my needs, JP was very helpful in helping me make up my mind on which way to go, lease or buy. I am a returning customer and i am very satisfied with eve needs, JP was very helpful in helping me make up my mind on which way to go, lease or buy. I am a returning customer and i am very satisfied with everyon i have been in contact with at luther kia nissan of IGH. More

We needed to get a car fast after an accident. The sales people at Luther Nissan were friendly, helpful and knowledgeable. We walked in on a busy Saturday and were seen almost immediately. They kept us comf people at Luther Nissan were friendly, helpful and knowledgeable. We walked in on a busy Saturday and were seen almost immediately. They kept us comfortable with water conversation while we waited for approval. Even with our interesting circumstances, they were able to work with us and find us a car that fit in our budget and lifestyle. They were always available to answer any questions and even helped ease my mother's nervousness about the lease. I'm very happy to be a customer of Luther Nissan and my boyfriend and I will always return to them for any future car needs. We will be recommending them highly to all of our friends and family. More

Sue went the extra mile not as a sales lady but as someone who truly cared about me and my needs and made a dealfor me that was better than I could,have even asked for.Every one else at the dealer ha someone who truly cared about me and my needs and made a dealfor me that was better than I could,have even asked for.Every one else at the dealer has been nothing but great and very very helpful in every aspect of my purchase and afterwards as well.Buying a new or used Nissan,give Sue W . a call or Luther Nissan, Kia the chance.I am confident they can do you right.I am nowa lifetime customer. More

GREAT EXPERIENCE MAINLY BECAUSE OF THE WAY I WAS TREATED--MIKE WAGNER IS A BIG ASSET TO LUTHER KIA. HE LISTENED TO MY CONCERNS AND ADDRESSED EACH ONE TO MY SATISFACTION. TREATED--MIKE WAGNER IS A BIG ASSET TO LUTHER KIA. HE LISTENED TO MY CONCERNS AND ADDRESSED EACH ONE TO MY SATISFACTION. More

Fast oil changes. Friendly service. Willingness to help Fast oil changes. Friendly service. Willingness to help with any car issues. The price is competitive and affordable. Overall my experience was grea Fast oil changes. Friendly service. Willingness to help with any car issues. The price is competitive and affordable. Overall my experience was great. Id recommend anyone to get there car serviced at this dealership, even if they didnt purchase a car through this dealership. More

for most part it is a really good place to buing a car and service they are freindly and really nice to you so i would tell anyone to go there and service they are freindly and really nice to you so i would tell anyone to go there More

I didn't have the best experience with this dealership but I love my car. The "lot guys" drove my car to meet me but drove it so recklessly it literally had tree branches hanging from the bottom of it. M but I love my car. The "lot guys" drove my car to meet me but drove it so recklessly it literally had tree branches hanging from the bottom of it. My husband and I saw them driving it and both said "hope that's not our new car (it only had 15k miles on it). The initial sales rep i worked with was informative and accomodating but he works in tangent with a partner and they don't seem to be on the same page. the process was a bit confusing. his partner was the person that did my sale and i guess because he didnt have to work for the sale i wasn't worth the effort to inform me as to what was happening. i gave them my info and was told to wait in the waiting room. 90 minutes later i went to find my sale rep because i had no idea what was going on. i had also mentioned that there were some deep scratches in the car from a buffing wheel and asked to have them buffed out. although they accomodated this they waited until it was time for me to leave to initiate the process---even though i was sitting there as was the car for more than an hour and a half. there were some other concerns that i brought to my initial sales person and he eventually put me through to his manager. the used car manager was rude, unapologetic for the crappy service and basically told me if i had an issue i should have let him know in the first 5 days i had the car and he would have just taken the car back. I am not sure if this dealership reads this feedback but if you do.......please tell your used car manager that simply saying i am sorry you had a bad experience goes a long way. making excuses, being confrontational, telling me that you are the guy in charge yet doing nothing to try to make your customer happy, and asking me what to do to fix it only makes me more upset. There are lots of dealership options out there- I would recommend Friendly Chev and their partner dealerships. When doing business with them they didn't act like i was doing them a favor by buying a car from them- they acted like they appreciated it. More

I purchased my second vehicle in as many years at Luther. The service department was dysfunctional and not always accurate in diagnosing and fixing my first vehicle (2010 Sentra). After many attempts to conv The service department was dysfunctional and not always accurate in diagnosing and fixing my first vehicle (2010 Sentra). After many attempts to convey my displeasure, I took my 2012 Altima to Feldman for my most recent service appointment. WOW! What a difference! No more wrong information by moody employees who make you feel like you're a bother. Thank you Nissan North America!! They shoowed more concern for me than Luther. So much for the Luther Advantage. My next vehicle (Maxima) will be purchased at Feldman Nissan in Edina. I add this message to all the satisfied customers of Luther Nissan Kia, save all your work order slips as I do when you pay for your scheduled service. Keep notes on them with any communication as I did, you'll eventually need them. If you have problems as I did (and you will) contact NISSAN NORTH AMERICA 855-467-3214. They were (and still are) very helpful. They care about their brand and their reputation. Good Luck! More

I have bought two cars from them a Nissan and Kia. I was upfront with them about calling around (do not live in St Paul) for the best price, told them the features of the car I wanted, said didn't care abou upfront with them about calling around (do not live in St Paul) for the best price, told them the features of the car I wanted, said didn't care about the others, and get me the best price. The 1st they came in 2-3 grand less the first time around than the other dealers I dealt with and the second car they came in 600 less (after I told them their bid was the same as a local dealer). They still tried to sell me stuff at signing but just stick to your guns and say no. The second car came from another dealer, on the day they got it and we were on the way they found it had unwanted decals on it. They called me to warn me, asked if I wanted to look at them (i could have them at no cost) or to take them off (again at their cost). I didn't want them so they got them off and the car was ready for pick up by the time we got there. Basically they did a good job keeping us informed. More