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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
5,627 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 5,627 reviews

December 26, 2013

Looking for a used car, Rich and Joe went out of their way to find a great match for our needs and price range. This is the 4th car we have purchased from Luther Nissan Kia. Highly recommend to anyone lo More

by wdaly3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 23, 2013

I've bought 5 new Nissans, but the last 3 from Sue at Luther Nissan, and she's provided by and far the easiest, low stress, no pressure buying experience making it literally a pleasure to buy the car, in More

by MNsnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 22, 2013

I wish there was a way to choose Outstanding. I have to say I had the best experience with these 3 guys. I felt comfortable dealing with all of them and I felt like we were all working for the same goal t More

by lindseyolufson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hagmeier
December 22, 2013

Mary Cerecedes is the perfect example of great customer service in any setting. She went above and beyond for me in my recent visit. I will be coming back to your location in the future just because of thi More

by southerngirl1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 21, 2013

Our experience at Luther Nissan Kia was wonderful. They bent over backwards to give us great customer service, both in terms of the car we leased and the financing package. The staff were extremely helpful More

by jekstedtjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 20, 2013

Mary Cerecedes, customer service was excellent! She was very professional and courteous. Thank you for having an excellent employee in the service department! Service experience was exceptional! More

by Jmowsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Cerecedes-Service Advisor
December 19, 2013

I first brought my car in to Luther Nissan thinking they would be able to fix my car, since they are the Nissan experts. While the customer service was not lacking, I was very unhappy that I paid thousands More

by admartynec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : The girl who brought me my car and Mike , Greg Isham, Adam Bistodeau
Dec 19, 2013 -

Luther Kia of Inver Grove responded

I am very sorry for the poor experience. We certainly try to fix all cars right the first time. I am alson sorry for the door handle, I too wish that someone would have brrought it to my attention. Had I known I would have made you aware and had it fixed for you. Per our conversation I did order that part which we will be replacing at no charge of course. I hope to gain you back as a customer in the future and please feel free to contact mem anytime. Greg Isham

Dec 19, 2013 -

admartynec responded

Hi Greg, I appreciate your reply and thank you for being so diligent in replacing my handle. This has been my first experience with a dealer of any kind and I have got to say it has left a bad taste in my mouth. With that said, thank you for doing what you can to rectify the situation and to maintain a customer. Like I said, the customer service from you, Adam and Scott has been 5 stars. Alex

December 19, 2013

GREAT SERVICE, On time and have had no problems so far with any of the service done to my vehicle. like the free car wash each time I have a service done. Joe T More

by Bunc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
December 18, 2013

Had my new Rogue in for it's first oil change... I was greeted by a very friendly staff; I didn't see any oil leaks on the garage floor this morning so I assume the work was quality - plus they also More

by lynw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evening Service Team
December 18, 2013

We took our Kia in for warranty work. It had been snowing a lot and the car was a mess. Mike asked if we wanted it washed. We said yes but it wouldn't stay clean for long. Just jokingly I said, "w More

by mhunst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike in service dept on Dec. 16
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