Luther Kia of Inver Grove | Page 469

Eric and John were great to work with! I had worked with Eric in the past on my Versa. John was wonderful in helping to get me into a new Soul and met all my needs and financial requirements. I am super h Eric in the past on my Versa. John was wonderful in helping to get me into a new Soul and met all my needs and financial requirements. I am super happy with their help!!! Thank you!!! More

This is our second visit to this dealership. Both times, my wife and I have been more than satisfied with their sales and service department! Our first experience was when we leased our Kia Soul. I'm fro my wife and I have been more than satisfied with their sales and service department! Our first experience was when we leased our Kia Soul. I'm from the old school, I DO NOT LIKE GOING TO A CAR DEALERSHIP TO PURCHASE ANY AUTO WITH THE "SALES" PEOPLE!! I soon found out that THIS dealership was going to change my mind in a very good way. From the time we were greeted at the front door to the sales process, then, the follow up by the salesperson, managers (both on the front and service department!) They do go that extra mile! I do recommend this dealership to everyone who wants to purchase not only a great auto, but to experience a very pleasant customer service environment! More

This was a wonderful experience. Adam was most helpful. This place is little far from my house but I will always comback here for any service reuirements. give my comliments to all your staff form sales to This place is little far from my house but I will always comback here for any service reuirements. give my comliments to all your staff form sales to servive. More

everyone i dealt with that day was great. i should of checked to see if any of the work was under warranty or coupons. thanks checked to see if any of the work was under warranty or coupons. thanks More

This was a decision that actually spanned a few visits over a 12 month period. Stephen had been my initial salesperson when I was looking at the end of the 2011 model year - he answered all questions I ha over a 12 month period. Stephen had been my initial salesperson when I was looking at the end of the 2011 model year - he answered all questions I had, and was patient while I went through my thought process. He even kept in contact with me after I initially passed on the 2011 model. When I decided to once again look at the end of the 2012 model year, it was any easy decision to once again call Stephen and begin the process again - this time I bought. More

Amazing customer service like always!! We are always more than satisfied with our visits here!! Thank you for all of your help around the holidays than satisfied with our visits here!! Thank you for all of your help around the holidays More

Service was prompt. I was greated as soon as I walked in the door. Tom took the time to find out exactly what I was looking, as well as what would fill my needs in a vehical. He took the time to explore the the door. Tom took the time to find out exactly what I was looking, as well as what would fill my needs in a vehical. He took the time to explore the fact that I transport my grandchildren to practice and football games, as well as the miles I put on my car to get to work. After a short time on the computer looking for avalable cars in my price range that would meet my needs he came up with a wonderful car. We took it for a test drive and he was very patient with me. While we waited for finance, he showed me to the lounge for coffee and some cookies. He also offered me refreshments as soon as I sat at his desk. He was very curtious.We joked aroind a little bit about family and pickle factories in Mn. He introduced me to the finace manager. He took the time to have the car detailed while we were waiting. After I finance was approved he took me to the car to show me all the bells and whistles so to say. Even took the time to conect my blue tooth. at the end of the sale he went the extra mile to introduce me to the manager. All in all a very pleasent experence. Sincerely, Rita Smart More

Second visit to the dealership for routine maintenance. Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only able to drop me off an hour & 15 minutes before I was supposed to be there. Nice surprise when I talked to Mike, the cost was actually less by about $40 than when I booked it online. I got a call that it was done only 15 minutes after I was supposed to have dropped it off initially. My only complaint is that I was told the vehicle would be vacuumed out, but it clearly was not. They did wash it though. All in all, pleased with the service. The staff is always friendly and professional. More

I brought my car in for service work. One of the big "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely fri "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely friendly and knowledgeable guy while still being professional. He kept me updated on what was going on with my car throughout the repair process. I will definitely ask for Michael should I need service work in the future. He's an asset to your business! Thank you, Lauren Rohrman More

Eric Greife was very friendly and helpful. I was in for just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get thigs fixed! More