Luther Kia of Inver Grove

This was a decision that actually spanned a few visits over a 12 month period. Stephen had been my initial salesperson when I was looking at the end of the 2011 model year - he answered all questions I ha over a 12 month period. Stephen had been my initial salesperson when I was looking at the end of the 2011 model year - he answered all questions I had, and was patient while I went through my thought process. He even kept in contact with me after I initially passed on the 2011 model. When I decided to once again look at the end of the 2012 model year, it was any easy decision to once again call Stephen and begin the process again - this time I bought. More

Amazing customer service like always!! We are always more than satisfied with our visits here!! Thank you for all of your help around the holidays than satisfied with our visits here!! Thank you for all of your help around the holidays More

Service was prompt. I was greated as soon as I walked in the door. Tom took the time to find out exactly what I was looking, as well as what would fill my needs in a vehical. He took the time to explore the the door. Tom took the time to find out exactly what I was looking, as well as what would fill my needs in a vehical. He took the time to explore the fact that I transport my grandchildren to practice and football games, as well as the miles I put on my car to get to work. After a short time on the computer looking for avalable cars in my price range that would meet my needs he came up with a wonderful car. We took it for a test drive and he was very patient with me. While we waited for finance, he showed me to the lounge for coffee and some cookies. He also offered me refreshments as soon as I sat at his desk. He was very curtious.We joked aroind a little bit about family and pickle factories in Mn. He introduced me to the finace manager. He took the time to have the car detailed while we were waiting. After I finance was approved he took me to the car to show me all the bells and whistles so to say. Even took the time to conect my blue tooth. at the end of the sale he went the extra mile to introduce me to the manager. All in all a very pleasent experence. Sincerely, Rita Smart More

Second visit to the dealership for routine maintenance. Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only able to drop me off an hour & 15 minutes before I was supposed to be there. Nice surprise when I talked to Mike, the cost was actually less by about $40 than when I booked it online. I got a call that it was done only 15 minutes after I was supposed to have dropped it off initially. My only complaint is that I was told the vehicle would be vacuumed out, but it clearly was not. They did wash it though. All in all, pleased with the service. The staff is always friendly and professional. More

I brought my car in for service work. One of the big "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely fri "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely friendly and knowledgeable guy while still being professional. He kept me updated on what was going on with my car throughout the repair process. I will definitely ask for Michael should I need service work in the future. He's an asset to your business! Thank you, Lauren Rohrman More

Eric Greife was very friendly and helpful. I was in for just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get thigs fixed! More

Great service! I was happy with the amount of time of the oil change. Everyone, especially Greg, was friendly and helpful. I will be back. oil change. Everyone, especially Greg, was friendly and helpful. I will be back. More

The people I worked with were wonderful; Garett went above and beyond. The reason for Good vs Great, was the length of time we had to wait for talking with finance, and the fact that the vehicle was not above and beyond. The reason for Good vs Great, was the length of time we had to wait for talking with finance, and the fact that the vehicle was not completely cleaned. Garrett guaranteed the detailing of the car, at my first oil change, which is also free - so he provided excellent customer service in spite of it. That is the only reason for the one score of 4. More

I've only needed to visit Luther Nissan service for regular maintenance (about 5 times in the last 14 months) but my experience is consistently one of very high quality all around. I highly recommend regular maintenance (about 5 times in the last 14 months) but my experience is consistently one of very high quality all around. I highly recommend this service advisor (Scott N.) and the entire team at Luther Nissan for friendliness and the care with which they perform their work - and the price is excellent! More

I was very very pleased with JP. He spent more time with me than I figured any dealer would. He was very thorough in explaining everything about my car. Everyone was very kind and friendly but JP was exce me than I figured any dealer would. He was very thorough in explaining everything about my car. Everyone was very kind and friendly but JP was exceptional and would not hesitate to go to him again. Thanks again JP and to Nissan! More