Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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This was my second new car purchase, the first being a 2011 Kia Optima EX GDI and recently a 2013 Kia Optima SX. There was nothing wrong with the first Optima, except I wanted some options in the car and 2011 Kia Optima EX GDI and recently a 2013 Kia Optima SX. There was nothing wrong with the first Optima, except I wanted some options in the car and the turbo that comes in the Optima SX. And the reason for going back to Luther Nissian Kia in Inver Grove was the people. Everyone from my sales guy Igor Tenebaum to Jamie Groth in financing and Greg Isham in the service department were all great to work with. I felt comfortable and not pressured in an way, which meant a lot to me. More
Originally I brought my 2011 Kia Optima EX GDI in for an oil change and tire rotation. Service was great as always, all work completed and in a reasonable amount of time. The friendly and professional staf oil change and tire rotation. Service was great as always, all work completed and in a reasonable amount of time. The friendly and professional staff is why I go back to Luther Nissan Kia. More
Very helpful, all sale personal know their cars and there services department as well. Scott was a great person to work with & know the in/out of cars and Mike in financial is excellent he know his figures. services department as well. Scott was a great person to work with & know the in/out of cars and Mike in financial is excellent he know his figures. Jerry & Rich in front office are excellent people!! Thank you all at Kia!!! More
We experienced some of the friendliest and most helpful people while going through the purchase of a vehicle at Luther Nissan. Everyone we worked with was open, honest and personable. We would highly recom people while going through the purchase of a vehicle at Luther Nissan. Everyone we worked with was open, honest and personable. We would highly recommend this dealership as a place to go whether you intend to buy or are just looking as they give no pressure to buy until you are completely ready. More
Buying a new car is not always a pleasant experience due to the length of time it can take. You gear yourself up for a few hours not knowing what to expect. JP made this experience comfortable and enjoyable to the length of time it can take. You gear yourself up for a few hours not knowing what to expect. JP made this experience comfortable and enjoyable. He was prepared with prior knowledge of our business with the dealership and knew exactly what we were looking for. He was efficient, knowledgable about the vehicles we were looking at and kept us laughing during the process. An awesome experience! I will recomend JP to anyone I know looking for a vehicle and will definately request his services again in the future. The Dealership is clean, bright and everyone is so friendly and helpful. The incentives to buy could not be passed up. I appreciate all they do at Luther Nissan Kia in Inver Grove Heights. Truely a step above the rest. More
Each of my encounters at Luther Kia/Nissan in Inver Grove has been excellent. Quick and informative service. Adam it an asset to the organization. has been excellent. Quick and informative service. Adam it an asset to the organization. More
We walked into Luther Kia hoping to find a car and we did!!! Everyone was so great in helping us in making sure we got what we wanted and at the price we wanted! It was a great experience and everythin did!!! Everyone was so great in helping us in making sure we got what we wanted and at the price we wanted! It was a great experience and everything was explained to us. Natalie was our sales person and she was super fun to deal with and very professional all in one! She made us feel as if we had known her for a long time. We got our first oil change set up, we spun the wheel which was also fun. I don't have anything bad to say at all. If you need a new car, this is the place to go!!! Thank you, Luther Kia!! More
I made an appointment to get two recalls fixed on my 2006 Kia Sportage. I was told the recalled item would correct my ESC OFF light and differential light that has been on for the last month. I asked about i Kia Sportage. I was told the recalled item would correct my ESC OFF light and differential light that has been on for the last month. I asked about it because I drove an hour to get there. In my mind get it all done the same day Everything went smoothly at first everyone was friendly and helpful. Dropping my car off and getting the loaner car went fabulous. I was told it would take four hours to fix, no big deal, so I took a day off of work. I pulled into the parking lot and there was no where to park the loaner, so I ended up double parking. I went in thinking it would go quickly and I would be on my way back to Wisconsin. Boy was I wrong...after waiting ten minutes for her to take care of the phones I signed my car out gave her the loaner keys and asked for mine. She insisted she would have someone bring it to the front for me. After twenty minutes of waiting I walked to my car, no one has even attempted to bring me my car. I walked back into the service area and asked for my keys. Another ten minutes goes by. Come to find out my keys were in the same place they were almost forty minutes ago. When I started my car the ESC and Differential light was off, so I was happy. The next morning I started my car both the ESC and the Differential light were on. Needless to say I was disappointed. I called the service department and asked what to do. He said I would have to bring it in again and have diagnostics on it. Now the reason I am giving a not so good rating is because of the following. 1. I asked about the lights and was told they would be fixed due to the recall, and they are still on. 2. Trying to pick my car up was the worst service I have ever had because I ended up having to do myself after waiting for over forty minutes. 3. How do I know they even fixed the recall? They want to charge me 95 bucks just for the diagnostics. When I was told the problem would be fixed. If my car would have been fixed like they said, I would have let all the bad stuff slide. I just wanted what I was told, nothing more, nothing less. Now I just feel like a girl who is getting taken advantage of by another car dealership. More
I wouldn't consider going anywhere else to buy or service my vehicles..Scott is always helpful, explain things thoroughly and I have never had to return to re-do any service THANKS service my vehicles..Scott is always helpful, explain things thoroughly and I have never had to return to re-do any service THANKS More