Luther Kia of Inver Grove

I wanted a red car! Mike listened patiently and tactfully told me there were not many used red Muranos. He did tell us about a used car in stock that had many special features that we wanted. We tactfully told me there were not many used red Muranos. He did tell us about a used car in stock that had many special features that we wanted. We looked at it and took it for a ride. His enthusiasm and clear instruction sold us both on the car. Oh well, silver is nice. It was Bill's birthday so when we returned to the office all present sang Happy Birthday and even served cake (really banana bread). All went well except for what seemed like an inordinate amount of time waiting for financing, about one hour. We certainly would return there for our next car but with both of us over 80 don't get your hopes up. More

Scott was very helpful about having my car checked out and ordered the tires for me prior to the day of the service. He got back to me quickly about additional work that needed to be done. These were prob and ordered the tires for me prior to the day of the service. He got back to me quickly about additional work that needed to be done. These were problems found during the diagnostic work. And he found that they would be covered under warranty. I had a rental that I used until the following day and I didn't have to pay for the rental. I was pleasantly surprised when he called the next morning to let me know the car was ready so soon. The service people at Luther are always patient and listen to me when I take my Altima in for service. And, I'm very happy with the work they do. More

I have been servicing my vehicle here for over 2 years now and I have no been as dissatisfied as I was today. The advisor told me my tire tread was 7/32 and the person who serviced my vehicle said I was a now and I have no been as dissatisfied as I was today. The advisor told me my tire tread was 7/32 and the person who serviced my vehicle said I was at 8/32. Andrew kept pushing me for a tire rotation when all my tread is worn evenly, at least according to the paperwork. For all of my visits over the last year or so I've been told to replace the cabin filter and now, after today, I was told its fine. How does that happen? I'm seriously considering finding a new place to service my vehicle. I don't like inconsistencies and I got nothing but inconsistent on this visit More

Great job! Scotty Van Wagner did such a great job figuring out the perfect vehicle for our family to fit all of our needs and did this while keeping it in our price range!! He did it while not using figuring out the perfect vehicle for our family to fit all of our needs and did this while keeping it in our price range!! He did it while not using high pressure tactics. Michael the finance guy also did good, made the signing quick and easy but still covered everything! More

Scott handles my needs personally, and makes sure I'm treated fairly and with respect. Whenever I call for him, he carefully evaluates my situation, and, sets up appointments that meet my schedule, etc. treated fairly and with respect. Whenever I call for him, he carefully evaluates my situation, and, sets up appointments that meet my schedule, etc. His care is a huge strong-point at LUTHER. More

Have been to Luther Nissan Kia for oil changes every 3-6 months for the past two years. They have great service. Greet you promptly and on time for appointments. They are friendly and honest. They offer months for the past two years. They have great service. Greet you promptly and on time for appointments. They are friendly and honest. They offer additional services, but don't hassle you if you refuse. I always wait in the lobby and it usually takes way less time than I anticipate. I always leave with my car in much nicer condition than it was when I arrived. The complimentary car wash and vacuum are a definite draw! It is a drive down to Inver Grove Heights, but worth it over the closer chain quick lube place, mostly due to the great service. They have also successfully lured me back with repeated phone calls offering great deals. More

We went there to trade my daughters car for a different car. Her car still had a bit of money still owed on the loan. Chad and the people in financing did a great job in getting the loan payed off and ge car. Her car still had a bit of money still owed on the loan. Chad and the people in financing did a great job in getting the loan payed off and getting us into a new car. We tryed other dealerships to trade my daughters car and they wouldn't pay off the whole loan. We are very greatfull for this. We had a great experience . thank you More

They did a great job and the service was very quick and they were very friendlythe car came back very clean. They checked on my other concerns and told me the car was working fine. they were very friendlythe car came back very clean. They checked on my other concerns and told me the car was working fine. More

Scott did an exceptional job getting my car serviced and explaining the items that may be an issue in the future, with a timeline for when I may want to have the additional work done. Thanks! explaining the items that may be an issue in the future, with a timeline for when I may want to have the additional work done. Thanks! More

I have been a customer at Luther Nissan for the past 8 years and in that time I've only dealt with Sue and Eric. I have purchased 7 cars both for myself and my wife. I will never buy a car from anyone e years and in that time I've only dealt with Sue and Eric. I have purchased 7 cars both for myself and my wife. I will never buy a car from anyone else. For my last purchase I wasn't even in the market to buy a car. I was at the dealership getting my oil changed. While I was at the dealership I looked around for a while, I stopped in to see Sue. Well wouldn't you know it, I saw a car I absolutely fell in love with. Only problem, the cost. So joking around I told Sue if she could get me to a payment that was close to what I was paying now I would buy it. I really didn't think it was going to happen. I have to say, Sue did everything she could and 4 days later with various rebates I purchased a brand new Nissan Maxima. Sue went above and beyond not only to sell me a car but she made my day. I've always wanted a Maxima, test drove them in the past, however it was never in my price range. Sue really stepped up and got me the deal of a lifetime. Not only did she get me a deal, she also took me from A-Z getting to know my new car and all of it's abilities/functions. Sue's customer service is the best in the industry. I love dealing with Sue so much that I've brought colleagues and friends to Sue to buy cars. Sue is very honest and really does care about her customers. She is the best car salesperson I have ever had dealings with. I will continue to only shop at Luther Nissan and deal with Sue when I am there. It might not be for another 3 years but if any of my friends and family need help with their buying needs I will be bringing them to Sue at Luther Nissan. Sue, when you read this, I just want you to know how much I appreciate everything you have done and are willing to do for me. Thank you so much. Your best customer Brian. More