Luther Kia of Inver Grove

I brought my vehicle in for warranty work and they had to order parts so I had to come back two weeks later. There was some confusion on my part on whether or not I was eligible for a loaner car. Mike was gr order parts so I had to come back two weeks later. There was some confusion on my part on whether or not I was eligible for a loaner car. Mike was great to work with and really helped me out in a jam. I wish my vehicle could have been fixed the first time I had it in, but it is understandable that parts needed to be ordered. They were all very customer friendly and were able to put the customer first when it came to helping me with the loaner car. It was refreshing to have a service department willing to work on the customers behalf. Thanks More

DO NOT TRUST !!! They sold a truck right out from under us after promising us that the truck was ours. We made them a fair offer and it wasn't accepted. They kept telling us to meet them halfway on the dea us after promising us that the truck was ours. We made them a fair offer and it wasn't accepted. They kept telling us to meet them halfway on the deal when what they were really saying is just take the price we want you to take. We Took the truck and had it inspected by a trusted mechanic only to find out that there was a trouble code and the tires on the truck were illegal. We left that day and got a call on Monday saying if we didn't come buy the truck it was going to auction. My boyfriend answered to them okay no big deal. The truck sat on the lot for two more weeks. I got the call from the dealership on Saturday saying that if he was still interested in the truck that he could have it at his offer. He called them back and said yes he would buy the truck and that he would be able to get it in the middle of the week. They promised him that the truck would be waiting for him. Now on Monday after talking with the bank to get the loan he calls them back to give them an exact date that he will be there to pick it up and hand over the check he gets told sorry we sold the truck on Saturday. This after being promised that the truck would be there waiting for him to get. DO NOT TRUST!!! Will tell you one thing and then turn around and do this to you!!!! I was only there for support and was told that I should talk to him and get him to buy the truck. I had no say in buying the truck due to the fact that I would not be driving it or paying the car loan. Again DO NOT TRUST!!! More

Came in with an idea for another Kia product. John was very personable and was able to collect enough informatiole and steer me in a good direction. John was not pushy and did not give he a sales pitch. H very personable and was able to collect enough informatiole and steer me in a good direction. John was not pushy and did not give he a sales pitch. He was very knowledgable and had an a comfortable manner that made he feel comfortable and safe. It was a big step for me with this economy but I know I made the right dission. This is my third Kia so I know I am getting a reliable, safe, and comfortable ride. Jamie was very personable, perfesstional, and worked with me to get me a good deal. Thanks again! More

My sales person, Sue, was terrific; the best experience I have buying a car and I've purchased several in my life. She was knowledgeable, service centered, checked in with me throughout the process, listene have buying a car and I've purchased several in my life. She was knowledgeable, service centered, checked in with me throughout the process, listened to my needs and was patient to test drive several vehicles with me. There was no pressure to purchase and instead I found a desire to help me find the best vehicle for my needs and price point. It was a really great sales experience. The vehicle I purchased had the "check engine" light on at the time I took possession and Luther Nissan Kia corrected the problems (there were several) at no cost to me. The service I received from Adam Bistodeau was exemplary -- best in class. I previously was receiving service at Morrie's Mazda in Minnetonka (the location that sells Mazeratis) and the service there, albeit good, was not even close to what I experienced with Adam. He deserves a bonus, a raise and a promotion. My first oil change was complimentary. Overall, a fantastic experience with a dealership that knows cars but most of all, knows customers. More

went in to get a simple oil change since i had bought the car at luther the first oil change was on the house but i would have gladly paid the regular price as it was about $20 less than were i take my other car at luther the first oil change was on the house but i would have gladly paid the regular price as it was about $20 less than were i take my other cars. only small wait time and friendly service will always go back from now on More

Thia is my 2nd car from JP and he is outstanding!! He is extremely knowledgeable and help you pick the right car for your needs! I recommend him to all of my family/friends looking to buy! extremely knowledgeable and help you pick the right car for your needs! I recommend him to all of my family/friends looking to buy! More

I have always enjoyed their service. Freindly honest affordable. The only dealer service I can trust. Would recommend to any one. Two thumbs up! Sales is heat as well. affordable. The only dealer service I can trust. Would recommend to any one. Two thumbs up! Sales is heat as well. More

Sue was a pleasure to work with. She knew we were under a time crunch and did everything she could to make the transaction quick and easy. I highly recommend working with Sue. a time crunch and did everything she could to make the transaction quick and easy. I highly recommend working with Sue. More

Everyone who helped me was very polite, helpful, and knowledgeable, including Courtney and Andrew. One of the best run and pleasant businesses to do business with, and A++ work on my KIA. Thank you, I w knowledgeable, including Courtney and Andrew. One of the best run and pleasant businesses to do business with, and A++ work on my KIA. Thank you, I will be back! More

I am giving this dealership an excellent rating because everytime I come in I am greeted immediately, treated with respect (they do not talk down to me because I am a female), services are described in det everytime I come in I am greeted immediately, treated with respect (they do not talk down to me because I am a female), services are described in detail, and they WASH MY CAR!!!! It may not mean much to some but when I took my other car in for service at it's proprietary dealer they did not wash my car and I felt wounded....Nissan has spoiled me. Also, if I cannot get the service done at that point in time none of the advisors push or nag. They let me know the importance of the issue and thank me for coming in. This is a great team and I never have anxiety about coming in for service. More