
Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Everytime I come into this Dealership there staff does above and beyond for me. Always an outstanding job! I would recommend and have recommended this dealership to many. Thanks for being a place I can fe above and beyond for me. Always an outstanding job! I would recommend and have recommended this dealership to many. Thanks for being a place I can feel confident that I am going to get the best service and support. More
Best experience ever at a car dealership! All were VERY helpful, there was no pressure, and we got exactly what we wanted. The staff really knows what they are selling. helpful, there was no pressure, and we got exactly what we wanted. The staff really knows what they are selling. More
I would like to commend your staff for a memorable and enjoyable sales experience. My recent Nissan Altima purchase was handled at every phase with professionalism and a focus on customer satisfaction. enjoyable sales experience. My recent Nissan Altima purchase was handled at every phase with professionalism and a focus on customer satisfaction. First, my internet sales representative (Chad), was very prompt in responding to both my initial inquiry and follow-up questions and concerns. I don't believe I've ever had such a good experience dealing with any other on-line representatives from any business I've dealt with in the past. Until now I never believed that such swift and efficient on-line service existed. Secondly, my sales representative (Tom), who accompanied me for a test drive was very knowledgeable, and answered all my questions fully. At no time did I feel I was being pressured into a sale, which totally goes against the grain of the stereotypical car salesman. I've purchased a few new vehicles in my lifetime, and I can easily say my experience with Luther Nissan Kia was by far the best I've ever experienced. There was some damage to the vehicle, probably caused during initial transport, that required installation of a new sun roof and some minor body work. I did not feel forgotten by the Sales Representative since he kept me advised regularly on the status of the repairs. Most sales people tend to feel their responsibility ends after getting a signature on a contract, but never did it seem that way during my car buying experience. I will gladly tell my friends and acquaintances of the exceptional service I received from your staff. More
When I come in to Luther Nissan Kai the service center staff members are always nice. No one pushes anything they just want to help you maintain your car. They are open to suggestions and respect your opi staff members are always nice. No one pushes anything they just want to help you maintain your car. They are open to suggestions and respect your opinion about car maintenance that needs to be done. No one has ever buried me in up sale talk and I have yet to hear one lose their cool with a disgruntled customer. The group overall feels even tempered and professional. More
Needed oil change and had questions about a couple unusual noises relating to my vehicle. Information received from Adam Bistodeau after the technician had done a test drive did validate that one of unusual noises relating to my vehicle. Information received from Adam Bistodeau after the technician had done a test drive did validate that one of the problems was still under warranty and would be replaced. The other issue was noted for work to be done at a later date to resolve it. Appreciated the shuttle ride to work and the pickup shuttle after work to get my vehicle at the end of the work day. Thanks! More
I was in an hour within the hour that the service rep estimated. That in my opinion was great I hate being told about one hour and I'm still waiting two hours later. Second great thing was the actually t estimated. That in my opinion was great I hate being told about one hour and I'm still waiting two hours later. Second great thing was the actually told me what was making a noise when I turned my steering wheel which was not the reason I came in for. Adam actually went as far as to tell me I could have the Firestone service rep who made the repair call him for verification. This was more than I expected. More
Tom and Jamie went out of there way to get me into the right car. I was treated wonderfully, even with below credit score. Tom took the time to find me the right car and treated me great. Jamie worked abo right car. I was treated wonderfully, even with below credit score. Tom took the time to find me the right car and treated me great. Jamie worked above and beyond to get my finances approved. I would recomend Luther Nissan Kia to anyone. If you want a wonderful experience buying a car go see Tom. More
Great experience! In for warranty work/recall notice. Mike was great. Chad was friendly and knowledgeable (talked about new cars while I waited). Thanks, Luther Kia! Mike was great. Chad was friendly and knowledgeable (talked about new cars while I waited). Thanks, Luther Kia! More
Stephen was extremely helpful and got me into a vehicle that was way more than I expected. Excellent customer service, very friendly staff, and a place where you feel welcome and want to purchase a vehicle that was way more than I expected. Excellent customer service, very friendly staff, and a place where you feel welcome and want to purchase a vehicle from. Great dealership. Ask for Stephen he will take of you and get you into the right car. Great salesman. More
I had a 9:00 a.m. appointment and I arrived at 8:55 a.m. Scott approached me with a friendly smile and was very prompt in writing up the service order. While I waited for the service to be completed, Scott Scott approached me with a friendly smile and was very prompt in writing up the service order. While I waited for the service to be completed, Scott gave me a quote for a set of tires. There was no pressure to buy the tires. My vehicle was serviced within an hour and I left with a complimentary car wash. I have been coming to Luther Nissan Kia for three and one half years for all my service and maintenance needs. I highly recommend this dealership for buying and servicing a vehicle. More