Luther Kia of Inver Grove | Page 436

Scott is very professional and helped me work through planning for some expensive repairs. One of the things I like about Scott and the Luther dealership is that I feel informed about my vehicle and do planning for some expensive repairs. One of the things I like about Scott and the Luther dealership is that I feel informed about my vehicle and do not feel pressured into buying something I don't need. As a woman, this is very important to me as I have dealt with other service shops who have attempted to sell me repairs that weren't required. I recommend Luther of Inver Grove to all of my friends because of the level of service I receive. Keep up the good work! More

WOW, never before had dealership from purchasing to service be #5 excellent in all departments, If I had based my decision to purchase a car on White Bear dealership, it would of never happen. service be #5 excellent in all departments, If I had based my decision to purchase a car on White Bear dealership, it would of never happen. More

I actually had fun buying a car. I came in with a few very specific goals. Escape a decade driving a minvan, roll trade-in car debt into a new loan, get a new or slightly used car with significant warra very specific goals. Escape a decade driving a minvan, roll trade-in car debt into a new loan, get a new or slightly used car with significant warranty, but stay under $300/month. The sales person, david, and sales manager, Neil, worked effectively as a team to present 2 car options. Neil walked practically and simply through why a lease might open other car options given my goals. I wasn't interested in a lease for a variety of reasons. That left one option--Kia Soul, which I like the look of, but wasn't convinced about given its reviews. I left to think about it. They made good use of my time, respected my goals and called with a price option, then called again based on another factor. I took a few days, shopped this option against other dealers, but couldn't beat it in my mind. I returned, my original sales agent was not there, Scott Holerud stepped in, teaming with Neil to pick up where we left off. Neil again ran numbers quickly--telling me how many more dollars I'd need per month over my goal to get to the next cheapest car option. Still worried about the choice, he told me things buyers like about Soul, who it was marketed to/for, but who is buying it, how frequently and how happy they are. Again, very factual, practical and useful information. I finally made the decision, but they didn't have the base car in stock to reach my goals. Neil explored ordering it elsewhere, but finally split the difference on the option they had in stock to make it a possibility. You'd think I was done, but while they got everything ready, Scott checked in to keep my company, suggested I had time to go clean my car out at home and later sat in my new car to teach me the electronics. Michael in finance was equally caring and helpful, running through what my monthly fee looks like with rebates versus various loan choices. I had information to make decisions, rather than an environment I've experienced elsewhere that presents limited options, retains information, and doesn't deal simply in giving you information you need to make decisions for yourself. I felt empowered and respected, and I felt like they actually cared whether my personal goals were met. I left with a car I feel really good about and escaped my decade in a minivan! A big thank you to the team. More

We have just experienced the most AWESOME USED/NEW car experience that can be had ANYWHERE. We came in to have our 2010 Versa serviced. We have always taken it to the dealer for any repairs except for an experience that can be had ANYWHERE. We came in to have our 2010 Versa serviced. We have always taken it to the dealer for any repairs except for an oil change. Luther Nissan/Kia and the PROFESSIONAL at this dealership have ALWAYS treated us with respect and made us feel as though WE WERE THE ONLY PEOPLE THAT MATTERED AT THE TIME OF OUR TRANSACTIONS. WE came in to have the car looked at..: WE walked out with a BRAND NEW 2013 kia rio. From Igor Tennanbaum,our Salesperson to Eric Nieves our finance person Niel the finance manager that MADE IT HAPPEN and Jeff Kessler who handed the deal off when Igor was not there. EVERY ONE OF THESE MEN HAVE ALWAYS DISPLAYED THE EPITOME OF EXCELLENCE AND PROFESSIONALISM throughout this entire transaction. WE COULD NOT BE HAPPIER WITH A DEALERSHIP AND THE PROFESSIONALS THAT ARE THERE REPRESENTING THAT DEALERSHIP. WE WILL BE BACK....IN 3 OR 4 YEARS...AND WILL ALWAYS DEAL WITH LUTHER NISSAN-KIA OF INVER GROVE HEIGHTS. Thank you so much, people for all you do for us. Sincerely Shirley & Michial Lindstron More

Just had my 207,000 service. I have been bringing my 2002 Altima in every 3000 miles since I bought it from Luther. The service is friendly, efficient and fairly priced. The car still runs great Altima in every 3000 miles since I bought it from Luther. The service is friendly, efficient and fairly priced. The car still runs great More

As usual, Mr. Bistodeau was friendly, professional and competent. The service was excellently done and within the time frame stated. Way to go Adam. xxxxxxxxxx.xxxxxxx.xxxxxx competent. The service was excellently done and within the time frame stated. Way to go Adam. xxxxxxxxxx.xxxxxxx.xxxxxx More

This is just another great experience at this dealership. Thisd is my second vehicle that Luther Nissan Kia invergrove heights has been servicing - I have never had any issues except for great friendliness a Thisd is my second vehicle that Luther Nissan Kia invergrove heights has been servicing - I have never had any issues except for great friendliness and service quality. I would definately recommend this dealership not only for a Kia vehicle but any other as well. More

Jeff is the best salesman ever. It is my second vehicle purchased at this dealership and second time working with Jeff and he is top notch at what he does. Jamie was also ver helpful and made the process e purchased at this dealership and second time working with Jeff and he is top notch at what he does. Jamie was also ver helpful and made the process easy and fun at the same time. Thanks! More

After a very bad shopping experience at another Nissan dealer, my husband and I stopped at Luther Nissan in search of a gently used Nissan Murano. We were very fortunate to have Joe Ray as our salesperso dealer, my husband and I stopped at Luther Nissan in search of a gently used Nissan Murano. We were very fortunate to have Joe Ray as our salesperson. He was polite, considerate and had a great sense of humor. He helped us find the car we were looking for right away and made the purchase process extremely easy. He was very patient with me going through all of the options on the car and how they functioned. He actually made the car buying experience a pleasant one which is a first for me in 40 years of buying cars! I would highly recommend this dealership and in particular Joe Ray for a great car shopping experience. More

We were treated respectfully and politely from the moment we entered the dealership and were greeted by Tom Hagmeier. He asked us good questions to help us refine our search for a new car. He answered all of we entered the dealership and were greeted by Tom Hagmeier. He asked us good questions to help us refine our search for a new car. He answered all of our sometimes-odd queries, with good humor and affability. Tom was not unpleasantly 'pushy,' even when we said we were not buying a car on that night. We came back 2 days later, looked him up, and moved forward with our purchase of a 2013 Kia Soul. He was forthright and helpful in every way. We would recommend Luther Nissan Kia, and Tom Hagmeier I particular, to anyone shopping for a car. More