Luther Kia of Inver Grove

Jeff is the best salesman ever. It is my second vehicle purchased at this dealership and second time working with Jeff and he is top notch at what he does. Jamie was also ver helpful and made the process e purchased at this dealership and second time working with Jeff and he is top notch at what he does. Jamie was also ver helpful and made the process easy and fun at the same time. Thanks! More

We have just experienced the most AWESOME USED/NEW car experience that can be had ANYWHERE. We came in to have our 2010 Versa serviced. We have always taken it to the dealer for any repairs except for an experience that can be had ANYWHERE. We came in to have our 2010 Versa serviced. We have always taken it to the dealer for any repairs except for an oil change. Luther Nissan/Kia and the PROFESSIONAL at this dealership have ALWAYS treated us with respect and made us feel as though WE WERE THE ONLY PEOPLE THAT MATTERED AT THE TIME OF OUR TRANSACTIONS. WE came in to have the car looked at..: WE walked out with a BRAND NEW 2013 kia rio. From Igor Tennanbaum,our Salesperson to Eric Nieves our finance person Niel the finance manager that MADE IT HAPPEN and Jeff Kessler who handed the deal off when Igor was not there. EVERY ONE OF THESE MEN HAVE ALWAYS DISPLAYED THE EPITOME OF EXCELLENCE AND PROFESSIONALISM throughout this entire transaction. WE COULD NOT BE HAPPIER WITH A DEALERSHIP AND THE PROFESSIONALS THAT ARE THERE REPRESENTING THAT DEALERSHIP. WE WILL BE BACK....IN 3 OR 4 YEARS...AND WILL ALWAYS DEAL WITH LUTHER NISSAN-KIA OF INVER GROVE HEIGHTS. Thank you so much, people for all you do for us. Sincerely Shirley & Michial Lindstron More

After a very bad shopping experience at another Nissan dealer, my husband and I stopped at Luther Nissan in search of a gently used Nissan Murano. We were very fortunate to have Joe Ray as our salesperso dealer, my husband and I stopped at Luther Nissan in search of a gently used Nissan Murano. We were very fortunate to have Joe Ray as our salesperson. He was polite, considerate and had a great sense of humor. He helped us find the car we were looking for right away and made the purchase process extremely easy. He was very patient with me going through all of the options on the car and how they functioned. He actually made the car buying experience a pleasant one which is a first for me in 40 years of buying cars! I would highly recommend this dealership and in particular Joe Ray for a great car shopping experience. More

We were treated respectfully and politely from the moment we entered the dealership and were greeted by Tom Hagmeier. He asked us good questions to help us refine our search for a new car. He answered all of we entered the dealership and were greeted by Tom Hagmeier. He asked us good questions to help us refine our search for a new car. He answered all of our sometimes-odd queries, with good humor and affability. Tom was not unpleasantly 'pushy,' even when we said we were not buying a car on that night. We came back 2 days later, looked him up, and moved forward with our purchase of a 2013 Kia Soul. He was forthright and helpful in every way. We would recommend Luther Nissan Kia, and Tom Hagmeier I particular, to anyone shopping for a car. More

Everytime I come into this Dealership there staff does above and beyond for me. Always an outstanding job! I would recommend and have recommended this dealership to many. Thanks for being a place I can fe above and beyond for me. Always an outstanding job! I would recommend and have recommended this dealership to many. Thanks for being a place I can feel confident that I am going to get the best service and support. More

Best experience ever at a car dealership! All were VERY helpful, there was no pressure, and we got exactly what we wanted. The staff really knows what they are selling. helpful, there was no pressure, and we got exactly what we wanted. The staff really knows what they are selling. More

I would like to commend your staff for a memorable and enjoyable sales experience. My recent Nissan Altima purchase was handled at every phase with professionalism and a focus on customer satisfaction. enjoyable sales experience. My recent Nissan Altima purchase was handled at every phase with professionalism and a focus on customer satisfaction. First, my internet sales representative (Chad), was very prompt in responding to both my initial inquiry and follow-up questions and concerns. I don't believe I've ever had such a good experience dealing with any other on-line representatives from any business I've dealt with in the past. Until now I never believed that such swift and efficient on-line service existed. Secondly, my sales representative (Tom), who accompanied me for a test drive was very knowledgeable, and answered all my questions fully. At no time did I feel I was being pressured into a sale, which totally goes against the grain of the stereotypical car salesman. I've purchased a few new vehicles in my lifetime, and I can easily say my experience with Luther Nissan Kia was by far the best I've ever experienced. There was some damage to the vehicle, probably caused during initial transport, that required installation of a new sun roof and some minor body work. I did not feel forgotten by the Sales Representative since he kept me advised regularly on the status of the repairs. Most sales people tend to feel their responsibility ends after getting a signature on a contract, but never did it seem that way during my car buying experience. I will gladly tell my friends and acquaintances of the exceptional service I received from your staff. More

When I come in to Luther Nissan Kai the service center staff members are always nice. No one pushes anything they just want to help you maintain your car. They are open to suggestions and respect your opi staff members are always nice. No one pushes anything they just want to help you maintain your car. They are open to suggestions and respect your opinion about car maintenance that needs to be done. No one has ever buried me in up sale talk and I have yet to hear one lose their cool with a disgruntled customer. The group overall feels even tempered and professional. More

Needed oil change and had questions about a couple unusual noises relating to my vehicle. Information received from Adam Bistodeau after the technician had done a test drive did validate that one of unusual noises relating to my vehicle. Information received from Adam Bistodeau after the technician had done a test drive did validate that one of the problems was still under warranty and would be replaced. The other issue was noted for work to be done at a later date to resolve it. Appreciated the shuttle ride to work and the pickup shuttle after work to get my vehicle at the end of the work day. Thanks! More

I was in an hour within the hour that the service rep estimated. That in my opinion was great I hate being told about one hour and I'm still waiting two hours later. Second great thing was the actually t estimated. That in my opinion was great I hate being told about one hour and I'm still waiting two hours later. Second great thing was the actually told me what was making a noise when I turned my steering wheel which was not the reason I came in for. Adam actually went as far as to tell me I could have the Firestone service rep who made the repair call him for verification. This was more than I expected. More