Luther Kia of Inver Grove

$100 for them to figure out what was wrong with my car?! What a joke?! Shouldn't the research to figure it out, be included? I will never take my car back to a car dealership for work to be done. They ar What a joke?! Shouldn't the research to figure it out, be included? I will never take my car back to a car dealership for work to be done. They are a complete rip off! More

Recently I had a car die and I needed one to replace it. I am not destitute but neither am I full of disposable income and I told Jeff up front that we needed to have as well priced a lease as possible. I I am not destitute but neither am I full of disposable income and I told Jeff up front that we needed to have as well priced a lease as possible. I picked my wife up from work (with my almost 3 year old in tow) and headed down from Maple Grove to see him. He got us into a brand new Kia Soul with just enough comfort to be nice without being too expensive for us to manage. He was also wonderful with my over tired three year old. If not for Jeff we would be a one vehicle family and that just doesn't work on our job schedules. Michael in finance was just as good with my son and really helped my wife and I out of there quickly. More

I recently purchased a Kia Optima and I love it! Still can't believe I went from my SUV back to a car. Should be an easy transition though after watching the great gas mileage this car got driving it hom can't believe I went from my SUV back to a car. Should be an easy transition though after watching the great gas mileage this car got driving it home! Luther is a pleasure to deal with and I will send any business their way when the opportunity arises. More

Eric gave me a clear, concise quote. Mike checked me in and answered my questions. Scott confirmed services to be performed and called with additional recommendations; kept me in the loop when services had and answered my questions. Scott confirmed services to be performed and called with additional recommendations; kept me in the loop when services had been completed. More

This was by far the best car buying experience that I have had. I was in the market to buy a mid size sedan and had a specific price range I needed to stay in. Jeff K. made this process flow smoothly f have had. I was in the market to buy a mid size sedan and had a specific price range I needed to stay in. Jeff K. made this process flow smoothly for me. As we looked at many used vehicles, he was patient, knowledgeable, courteous, and did not pressure me into buying something I didn't feel comfortable with. With Jeff and Michael G. working as a team, I was able to find a used vehicle and process through the financing in a short time....Great dealership, Great employees, Great car buying experience! More

Service was great. The dealer had a shuttle ready to bring me to work and pick me up. Finished my car well before its scheduled time. Did not try to upsell any products or at unecessary services to my bring me to work and pick me up. Finished my car well before its scheduled time. Did not try to upsell any products or at unecessary services to my visit. More

Danielle was so great in getting the Juke I wanted and all the options I needed. She allowed me to take a great test drive and answered all my questions about the vehicle and it's options. She spent th all the options I needed. She allowed me to take a great test drive and answered all my questions about the vehicle and it's options. She spent the extra time after the sale to teach me all the options details, and how to set up all the systems to my liking. She knows all the vehicles and details about them, I was impressed. She made herself available for my schedule and she made sure the financing process went smoothly. Jamie couldn't have been more efficient when managing the financing and signing all the contracts. She helped select the best fit in Finance and the best package of Warranty options for my vehicle. This was the second vehicle we purchased in 3 months from Luther Nissan KIA and both Danielle and Jamie made the purchases a great experience. I highly recommend Luther Nissan KIA, from the vehicle inventory, the great pricing, and excellent service. I've been a 5 time purchase customer and I wouldn't go any where else. More

I would like to commend Luther Kia Nissan for their wonderful, professional customer service. I had called on June 17th to schedule an oil change on my Kia Optima since I was coming back from the Mayo wonderful, professional customer service. I had called on June 17th to schedule an oil change on my Kia Optima since I was coming back from the Mayo Clinic and would be in the area. I live in Plymouth, MN so I am not always in the area. I was told by the service scheduler that I could not get in for an oil change for a week. I then talked to a service advisor and he told me to just drop in and the service department would perform the oil change. We arrived at 3:45 and were out of the dealership by 4:20 pm. I was very pleased with the flexibility and professionalism of the Luther Kia Nissan service department. I would highly recommend the Luther Kia Nissan service department. More

Was referred to this dealer though an at work purchase program that allowed me to negotiate price prior to going to dealership. This took a lot of hassle and potential concerns away when it came to price program that allowed me to negotiate price prior to going to dealership. This took a lot of hassle and potential concerns away when it came to price negotiation. Generally (like with all my car buying experiences), I hate the part when it comes to dealing with the finance guy. It's like dealing with a mortician who insists on a casket upgrade, and when you don't cave, they make you feel like you don't love the deceased enough. When it turned down all of the add-ons, even my twelve years old daughter, commented later "he looked like you shot his dog when you said no to all that stuff.". She's pretty observant. The paperwork, when placed in front of me, felt rushed. The numbers were off from what had been verbally agreed upon, but we'd already been waiting for two hours, and the differences were slight, but enough that I noticed. I had previously arranged finding, the dealer told me they could beat the rate I was quoted, but ended up coming in 0.14% higher. A trivial amount, for sure, but enough to feel it. My previously negotiated $ amount for the vehicle was the base price I was given at the dealership, but I was led to believe that I could only get that price if I financed with them (rebate from financier ). What if I had brought a check? Would I have been given the price I was quoted? The waiting for the financial guy was the hardest. When I was approved at my bank prior to going to the dealership, they were willing and able to give me a quote in ten minutes. At the dealership, I waited an hour and a half. I don't know if it was done intentionally, but I didn't meet with the finance guy until well after my bank had closed, eliminating any chance to contact them while working with finance. The manager/supervisor Neil was a pleasure to work with, as well as Mike Arnold, my sales guy. I'm recommending this dealership, but make sure you have the time and energy to read everything, question those things that don't look right, and take the time to make them correct any errors. More

I have been incredibly impressed with the professionalism of the staff and the efficiency of working with anyone at Luther Inver Grove Kia from the day I bought my car there in 2011. It is very easy to get of the staff and the efficiency of working with anyone at Luther Inver Grove Kia from the day I bought my car there in 2011. It is very easy to get a service appointment and the amenities of being able to take a vehicle home, or wait in their visitors room is a huge plus. Well worth the 28 mile drive for me to get there from South Minneapolis. Keep up the great work! More