Luther Kia of Inver Grove

Stephen Cornell was absolutely terrific to work with. I would give him 10 stars out of 5!! However, the trade in value I felt was too low and the pressure and force towards pushing an extended warranty was would give him 10 stars out of 5!! However, the trade in value I felt was too low and the pressure and force towards pushing an extended warranty was distasteful. Even after I explained that I had an event that evening I was already very late for Eric Nieves kept on with his forceful sales pitch. He could help the full customer experience end up being totally positive if he would listen and take no for an answer the first or even second time. More

As ususal had another great expereince. This is my second leased car and I could not be happier. To Igor in Sales, Jamie in Finance and Adam and Scott in Service and the service techs who work on the car! Th leased car and I could not be happier. To Igor in Sales, Jamie in Finance and Adam and Scott in Service and the service techs who work on the car! Thank you and Blessings! More

i was very impressed with the customer service and kindness i received from all there of these people that helped me. i have been going to this location and there is one closwed to me in bloomington kindness i received from all there of these people that helped me. i have been going to this location and there is one closwed to me in bloomington but i really like all the people and they do a great job i am very pleased with the service i received. i also want to givea good word for the cashier she is wonderful and she is always friendly whenever i go to pay for my car. i just want to thank you for such great emplpyees. thanks you jean blakey More

I'm a repeat customer of Dave Burns. I bought a 2010 Nissan Murano from him last April. That vehicle was totaled and I immediately thought of Dave when I had to find another car. Contacted Dave and came Nissan Murano from him last April. That vehicle was totaled and I immediately thought of Dave when I had to find another car. Contacted Dave and came in to see him. Told him I wanted something similar to what I got last time. He showed me a 2011 Murano, black on black. I feel in love again. We started the paper work and went in to meet with Jamie. By far she is the friendliest finance manager I've worked with. She explained to me in details my whole contract and my extended warranty options. I had a better understanding of my options and I believed she helped me picked out an option that was best fit for me and for my budget. It was such a pleasure working with these two. I would definitely recommend Luther to anyone of my friends/families. More

Everything went well ,I appreciate the service and it didn't cost me nothing ,because it was a recall service .Every one I met during the service are all wonderful . didn't cost me nothing ,because it was a recall service .Every one I met during the service are all wonderful . More

I needed to get my car in on an urgent basis as I had a problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with me so I could leave the car with them. They discovered a screw in the inner sidewall. Unfortunately that meant a new tire, but I now feel safe on the road. I appreciated their flexibility and efforts to work with me as I know they were booked solid. More

After so many times of bringing my old car to a different shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it w shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it will be a one time deal, then it was worthwhile for me. My experience with this dealership was superior. Andrew seemed to be honest in answering my questions. He was very accommodating and patient with my inquiries and request. The car he loaned was great. I rated the work as 4 vs 5 because I just got my car back and still smelling as if something is burning. Further inquiry I was told that it is a residual problem and should be gone in 2 days. So far the rest are good but too early to rate the work as excellent. If I have no problem with it in at least one month, then I will rate the work as 5. Spending $2,300.00 for an old car may be not been a good idea, but it is what it is. I rated the price as 4 because that was a lot of money. However, I don't have any point of comparisson if I have brought it to another shop. If this car will last me another 2 years without repair, then it will be all worth to pay this amount. More

John was very helpful finding the exact Nissan Rogue model and specs we wanted to go with. The overall process and transaction went very smooth and i would definitely buy from Luther Nissan again. model and specs we wanted to go with. The overall process and transaction went very smooth and i would definitely buy from Luther Nissan again. More

Hadn't bought a new car in years and Yer made it a great expireance. We would recommend Yer and this dealership to anyone we know. great expireance. We would recommend Yer and this dealership to anyone we know. More

Nissan Luther Kia was more than welcoming when I walked into their doors. Everyone smiled/said hi, and it made the company feel very friendly/welcoming. My personal sales person (Yer Sumner) was very help into their doors. Everyone smiled/said hi, and it made the company feel very friendly/welcoming. My personal sales person (Yer Sumner) was very helpful and understanding of my personal needs and worked with me to brainstorm an option that would work for me. She went out of her way to make sure I understood every part of the process. She was respectful and not too pushy. My financial adviser (Erick Gieves*) was also very helpful. Because my personal needs were a little bit more complicated he worked diligently to see what was the best option he could give me that still worked in my favor. Everyone at this company goes above and beyond to make the customer feel comfortable and as though they are part of the family. Thanks Luther Kia! More