Luther Kia of Inver Grove

Service while traveling Just two hours before I was leaving on an international trip my Murano broke down and needed to be towed for repair and service. Before leaving I was Just two hours before I was leaving on an international trip my Murano broke down and needed to be towed for repair and service. Before leaving I was able to arrange for service at Luther and While I was traveling Adam and the maintenance crew diagnosed the problem and other items that were in need of attention. They went out of their way to communicate what they found and explain my options --- even though I had on and off again phone service and was hard to get ahold of. The car was ready when I got home and their flexibility and trustworthiness saved me from having to change my trip plans. I always go to Luther for service and will continue to do so More

A great job, again! I had a problem with one of the folding seats in my SORENTO, being stuck in the 'down' position. Scott Nemitz (Service Advisor) has been handling my s I had a problem with one of the folding seats in my SORENTO, being stuck in the 'down' position. Scott Nemitz (Service Advisor) has been handling my service needs since "Day One", and his team diagnosed the problem, ordered the part, and scheduled my service appointment to meet my timeline. They had it fixed in half the time they had estimated, washed my car, and had me back on the road with time to spare. Scott always tends to any issues I have (and, there haven't been many) with a personal touch. I can honestly say that, I have never had a service department respond with such professionalism. They take care of "me" and my vehicle. More

First Oil-change is always exciting! Thanks to Adam Bistodeau & Wilbert P. my experience went wonderful. I appreciate everyone being so nice and stayed right on time! See you in 3,000 m Thanks to Adam Bistodeau & Wilbert P. my experience went wonderful. I appreciate everyone being so nice and stayed right on time! See you in 3,000 miles! A. McElmury 2014 KIA Optima More

New Car Purchase I had an excellent experience with Luther Nissan. They had the automobile I was interested in ready to check out, and were very accommodating in setti I had an excellent experience with Luther Nissan. They had the automobile I was interested in ready to check out, and were very accommodating in setting up times with me to test drive and ultimately come in to talk about, and eventually purchase, the vehicle. Everything was very smooth, and simple. I was expecting the experience to be long and more of a hassle, but it was fairly easy and everyone I talked with was extremely nice and forthright. More

New Car Purchase After working with several Nissan dealers in the Twin Cities, we decided to give Luther Nissan a call. I'm glad we did as they met and beat everyone e After working with several Nissan dealers in the Twin Cities, we decided to give Luther Nissan a call. I'm glad we did as they met and beat everyone else's offer. The sales rep. was great and we would definitely go to him again (Thanks Tom)! Service was excellent and the people were great - We would definitely recommend them. More

I will be a life time customer! This was the 3rd car I have bought at Luther and it is the only place I will go now. JP has been great to work with. He makes you feel like you are h This was the 3rd car I have bought at Luther and it is the only place I will go now. JP has been great to work with. He makes you feel like you are his #1 at all times. We showed up on a crazy Saturday without an appointment and JP still worked with us. If you are looking to buy a new or used I would go to Luther and ask for JP he will work with you and make you feel like you are a person and not just a number. Thank you JP for making my car buying experiences wonderful. We will be bake for a Titan next year. Dawn & Viergal More

Great customer service! This is my third car with Luther Kia and each time the staff has been very professional and we enjoy working with them. Steve, our salesperson, and th This is my third car with Luther Kia and each time the staff has been very professional and we enjoy working with them. Steve, our salesperson, and the finance team did a wonderful job. Thanks! More

Basic service As usual outstanding. Mike is AWESOME as usual. Been doing business over ten years, NEVER been disappointed. We plan on doing business for a long time As usual outstanding. Mike is AWESOME as usual. Been doing business over ten years, NEVER been disappointed. We plan on doing business for a long time. More

Great Service! The service I received from Luther was great! Mary Cerecedes was very courteous, timely, and helpful. She was very knowledgeable and professional in The service I received from Luther was great! Mary Cerecedes was very courteous, timely, and helpful. She was very knowledgeable and professional in explaining everything to me. Thank you! More

Superb customer service!! From the time we bought our Nissan Quest two years ago through every oil change and every service appointment, everyone at Luther Nissan - IGH have b From the time we bought our Nissan Quest two years ago through every oil change and every service appointment, everyone at Luther Nissan - IGH have been friendly and helpful - top notch from start to finish. But, I must mention one person in particular - Adam Bistodeau is a standout! I cannot say enough good things about him. He has taken the time to get to know us -- remembering small details from previous times we've chatted when in for service. This kind of personable customer service shows he values our business and we are not just another customer coming through the door. And, as a "car rookie" (meaning I'd rather leave car maintenance to my husband), Adam has always been patient and never pushy with me completely putting me at ease. We bought Nissans because of their quality and value -- we've continue to given Nissan Luther our business because of the quality of their personnel from sales to service! More