Luther Kia of Inver Grove

Friendly, informative and thorough. Happy to have help! I got my first Altima, and now my second from Jeff. He did a great job in taking me through the options available - in making choices, getting what I I got my first Altima, and now my second from Jeff. He did a great job in taking me through the options available - in making choices, getting what I wanted, and providing financial options. Would get my next Nissan from him. Raul made all the paperwork easy with his genuine interest and enthusiasm. I have been very pleased with the quality of service and professionalism. And of course I love my Nissan Altima! More

Outstanding service from Mary. She was able to fit me in on 10/14 as I showed up exactly one week early for my appointment. Saved me a return trip from Burnsville. from Mary. She was able to fit me in on 10/14 as I showed up exactly one week early for my appointment. Saved me a return trip from Burnsville. Must have been a senior moment. Mary's recommendations for the replacement of the engine and cabin filters were concise without being over bearing. A+++++++ experience More

oil change, recall, and warranty work First class service once again! Very friendly and knowledgeable staff that are always ready to help! From the first phone call to set up my appoint First class service once again! Very friendly and knowledgeable staff that are always ready to help! From the first phone call to set up my appointment to the paying for and picking up of my car, I couldn't ask for any better service! More

My Oil Change The work began right at the appointed time; the service was performed thoroughly and expeditiously; Mary was courteous and professional and provided h The work began right at the appointed time; the service was performed thoroughly and expeditiously; Mary was courteous and professional and provided helpful information regarding my vehicle. More

New Rogue Purchase Luke offered a good price and was able to find the exact vehicle I wanted that was several states away. During the search he would call with updates Luke offered a good price and was able to find the exact vehicle I wanted that was several states away. During the search he would call with updates until the car was delivered. He was very thorough and friendly. Everyone we encountered during delivery and pickup was great. More

Friendly staff, but not a lot of attention to detail Purchased a 2 year old used vehicle from Luther Nissan. I set up the appointment before coming in to test drive it. The car was extremely clean on t Purchased a 2 year old used vehicle from Luther Nissan. I set up the appointment before coming in to test drive it. The car was extremely clean on the outside and vacuumed on the inside, but otherwise extremely dirty. A very "un-wow" experience. However, since it was the vehicle I had been looking for - decided to purchase it. They had to detail it again (even though they had told me it had been detailed before I test drove it) and then clean a few areas again that were missed. Not as impressive as an experience as I've had at other dealerships. Otherwise, extremely nice sales people! More

Service visit excellent Took my new nissan in because it was making a rattling noise. The service team quickly resolved the issue. When I dropped the car off I was met right Took my new nissan in because it was making a rattling noise. The service team quickly resolved the issue. When I dropped the car off I was met right away by Scott who got me all set up and quickly on my way. Great job! Thank you. More

Professional, Personal and VERY thoroughal I have over the years, purchased seven new vehicles. NONE have / can compare to the service that I received from JP Liesenfeld ( Internet ) and Eric N I have over the years, purchased seven new vehicles. NONE have / can compare to the service that I received from JP Liesenfeld ( Internet ) and Eric Nieves ( Finance ) at Luther Nissan / KIA. JP Liesenfeld: From the beginning of my many Internet Kia Reviews and Youtube Reviews and then receiving a email introduction from whom, I will and others refer to as JP. JP is all of the above, ( See Title review ). JP sat me behind the wheel and went left to right, up to down, telling / showing me all of the bells and whistles that we by a new car for. I'm thoroughly pleased with the process that it took of doing the business side of purchasing my vehicle. Eric Nieves: Dotted all the i 's and crossed all the T's. Sheet by sheet, Eric explained and answered all of my questions. I suggest that you be patient, business is business, for Eric was very thorough and your new purchase will still be waiting very patiently as well. :) Proud OWNER of my KIA Optima EX. :) :) More

An Easy, Enjoyable Experience Personable, caring salespeople plus a great selection have made me a repeat customer. I have always dreaded the new vehicle experience, but Scott list Personable, caring salespeople plus a great selection have made me a repeat customer. I have always dreaded the new vehicle experience, but Scott listened to me and helped me find the right car for me. I recommend Luther Nissan to anyone looking for a new or used vehicle. More

Fantastic! They are always helpful with the repairs that I have had. They are friendly and honest. They checked with my extended warranty policy provider to addr They are always helpful with the repairs that I have had. They are friendly and honest. They checked with my extended warranty policy provider to address the claim. I did not need to be involved which really alleviated the extra work. Plus, they didn't even charge me for the rental car that I had for 4 days. The only complaint is that this dealership is EXTREMELY busy and it can sometimes take weeks to month to schedule a time to get your care checked out. it is hard to wait that long when sudden, urgent care repair needs come up. But, their work is exceptional and i have never had a bad experience at this dealership. I bought my used 2010 Kia Rio through the dealership and have had a few factory/ extended warranty problems which the dealership took care of no problem. JP Liesenfeld sold me my car and was a fantastic sales man, laid back, knowledgeable and just made it a very all around comfortable experience. Definitely recommend for repairs or if in need of a new car. More