Luther Kia of Inver Grove

good overall experience Would have been rated a 5 but the car wash left wheels on vehicle dirtier than before service Expected they would be part of car wash, especially wit Would have been rated a 5 but the car wash left wheels on vehicle dirtier than before service Expected they would be part of car wash, especially with tire rotation included in service. More

In Disbelief No More I have never owned a new car in my entire life. I had been conversing by email and phone with Jeff Kessler for over a week. I finally took the drive t I have never owned a new car in my entire life. I had been conversing by email and phone with Jeff Kessler for over a week. I finally took the drive to MN from WI under the impression I would be buying a used vehicle. Unfortunately life throws curves and challenges at you that sometimes makes your credit "not the best". If you have a low credit score or a very bad credit score, Luther Nissan Kia will find you lenders to get the vehicle you want at a lower interest rate than WI. Jeff got my daughter Deszerae and I into a brand new 2015 Kia Optima and even changed my mind from NOT wanting a white car to purchasing a pearl white car. Jeff was relentless with the finance companies and worked the numbers which placed me into my brand new car. I cannot thank him enough. The excitment didn't hit me until I drove back to WI and looked at it parked in my driveway. My daughter is still smiling today. I cannot thank you enough for your dedication and your service. I am in disbelief no more!! More

worst experience ever Don't buy a kia and expect upper management to help you from luther. Neil haskins did absolutely nothing to help me get any satisfaction with kia and Don't buy a kia and expect upper management to help you from luther. Neil haskins did absolutely nothing to help me get any satisfaction with kia and the multiple attempt to fix my car or get me a different one. It is really a shame that the dealership has the car more than I did during the first 2 months of ownership. The only person that tried was greg isham. Cuddo s to him! More

Wow what an experience I hate buying vehicles !!! I have purchased several vehicles over the years from a variety of dealer and have never even thought of returning to the I hate buying vehicles !!! I have purchased several vehicles over the years from a variety of dealer and have never even thought of returning to them again. After dealing with Luke and the rest of the people at luther Nissan, I can't imagine purchasing a vehicle anywhere else. From the test drive to financing to trade in to post sale everything went so smooth and easy I couldn't believe it. I'll be back More

Amazing Customer service! I was very interested in trading in my 2012 Kia Soul for the 2015 model. I received a call from Dave Jr and set up an appointment. Right away, he list I was very interested in trading in my 2012 Kia Soul for the 2015 model. I received a call from Dave Jr and set up an appointment. Right away, he listened to my needs and wants and worked with me on the right model. I was then working with Jamie in fining and she is amazing. Very fun and comfortable. Everyone at the dealership made me feel like family! Thank you again. More

Perfect Jeff did a perfect stress free lease for me. I was anxious to do business with him again. I highly recommend Jeff. ..Very patient. ..I tend to be a b Jeff did a perfect stress free lease for me. I was anxious to do business with him again. I highly recommend Jeff. ..Very patient. ..I tend to be a bit demanding. Will continue to do my business with him. HE ROCKS. ... More

Great Experience! Highly Recommend I came in Saturday to consider renewing a lease on another Nissan or turn in my lease and go with another Model/make. I was greeted with open arms whe I came in Saturday to consider renewing a lease on another Nissan or turn in my lease and go with another Model/make. I was greeted with open arms when I arrived and Steve stuck with me through a tough decision process. I test drove several cars and they worked with me on pricing that fit my needs. They showed me other options which I was very appreciative of, reviewed safety ratings, features of new models and spent time answering all my questions. I went in dreding the car experience and honestly in the end it wasn't stressful at all. I actually drove over an hour to work with them because three years ago they were so good with finding me the right fit. I was very happy with my salesman and manager. The detailing on my car prior to driving it off the lot was amazing. They waxed the car, programmed it and helped me move my things from my old car to the new one. Would highly recommend to anyone and will come back in the future. Thank you. More

New Truck Purchase I was in the market for a new truck and contacted my credit union which referred me to Luther Nissan Kia. I had the pleasure of working with Dave Bur I was in the market for a new truck and contacted my credit union which referred me to Luther Nissan Kia. I had the pleasure of working with Dave Burns. We discussed the exact truck I wanted along with financing options. Dave answered all my questions patiently and took me through the overall process. Within two days I was the owner of a brand new Frontier! Brian Nerka got me through the specifics of financing. Dave and Brian were highly professional and very pleasant to work with. I will not hesitate to contact Dave for future Nissan purchases. Overall a highly positive experience! More

Everything was great and on time. The service representative provided clear explanation of what was included (an needed) and what could be left to be done in the future. and on time. The service representative provided clear explanation of what was included (an needed) and what could be left to be done in the future. More