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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,802 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 4,802 reviews

December 16, 2015

First oil change The first oil change was set up before I drove off the lot with my new Rogue. This service was performed quickly and my vehicle was clean and fresh f More

by Savannah
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Boogren
Dec 17, 2015 -

Luther Kia of Inver Grove responded

Savannah, Thank you for sharing your service experience at Luther Nissan Kia with us! We are glad that Dave Boogren and our service department got your service done quickly and well! Enjoy your new Rogue and stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 15, 2015

Outstanding Experience My son leased a new Rogue with Luther Nissan Kia, and I was unhappy with my Jeep Dealer. He suggested that I meet with Stephen Cornell the salesman h More

by seajas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cornell
Dec 15, 2015 -

Luther Kia of Inver Grove responded

Congratulations on your new Nissan Pathfinder! Thank you for taking the time to write about your experience. It is wonderful to hear that Stephen Cornell was able to give you the excellent service we strive to provide all of our customers at Luther Nissan Kia. We look forward to working with you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 15, 2015

Oil change Excellant service. Prompt and courteous. Explained about a minor problem with the car and the cost to repair but no pressure to do then. Asked if they More

by 1934myron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Dec 15, 2015 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Tom Stensrud provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 11, 2015

Light switch out $80 for bulbs. We bought car and warranty from Luther. Light switch went out causing head light bulbs to supposedly burn out, yet they worked intermittently on the More

by Ksimones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 14, 2015 -

Luther Kia of Inver Grove responded

We are sorry to hear that you are unhappy with your experience in our service department at Luther Nissan Kia. We strive to ensure that our customers are happy each time they visit our store. Please contact me at your earliest convenience so we can chat more about it. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 10, 2015

Service Advisor Tom does a great job! He really takes care of his customers and my Sentra. One of the best srevice people I have dealt with in the last 40 years. More

by Howard2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Dec 11, 2015 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Tom Stensrud! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Tom will be happy to hear your feedback. Stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 09, 2015

My first experience with service I tried to book my first oil change and inspection with Luther Nissan and due to my travel days there was no room in there schedule but they asked me More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason "Chico" Haskins
Dec 11, 2015 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! It is good to hear that they were able to accommodate your busy schedule and do it in a way that you were happy with! We are thrilled that you enjoyed your experience with Igor, Jason, and Jamie. We will be sharing your feedback amongst our team. Please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 05, 2015

Best service anywhere! The team at Luther Nissan Kia is the best! Great service, thorough inspection, quick work. I purchased my car here and will. continue to have it maint More

by jjorenby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason "Chico" Haskins
Dec 08, 2015 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Jason "Chico" Haskins provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 04, 2015

Luther Nissan Kia is the only place I trust We have bought 4 cars (Kia and Nissan's) from Luther Nissan Kia in Inver Grove Heights. We Love Sue Wegleitner!!! Honest, straightforward, hard worki More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I hope I picked the correct name for Mike in service. He is the one we always deal with for service., Sue Wegleitner
Dec 11, 2015 -

Luther Kia of Inver Grove responded

Hello Larry! One of the responsibilities of my "new" position of Client Relations manager is to respond to reviews. I am not sure if I am supposed to respond to my own review. :-) I will say it was fun to come in Monday morning and see that Mike and I had received such a nice review. It is a pleasure to work with customers like you and we appreciate your loyalty to Luther Nissan Kia! Mike Wagner and I appreciate your kind words and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 02, 2015

Quick service Came in for an oil change, was done with oil change in a very short time. And I went home with a clean car and complete safety check. Nick was helpfu More

by floormom_1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2015 -

Luther Kia of Inver Grove responded

Thank you for sharing your review with us! We appreciate your kind words and are glad Nik Novotny took care of your service needs in a timely, and efficient, manner. We strive for excellent service every day. Please stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

November 30, 2015

False advertising I received an e-mail for an oil change in 30 minutes or less without an appointment or it would be free. It came from Luther Nissan. I drove 20 miles More

by Dave
Customer Service
Recommend Dealer
No
Employees Worked With
don't know
Dec 02, 2015 -

Luther Kia of Inver Grove responded

Thank you for taking the time to write your review, we are truly sorry we were unable to take care of your oil change. Despite our dealership’s commitment to accommodate customer needs, the volume at our store and the space we have to work with, can make it a challenge at times. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. Please contact me when you have time. I'd like to chat with you about it. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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