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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,806 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 4,806 reviews

February 01, 2016

thank you Luther Nissan Inver grove Great experience with Luther in Inver grove, they worked hard to find me my Nissan Sentra with great financing options go in talk to anyone there the More

by Terri0601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Knutson
Feb 02, 2016 -

Luther Kia of Inver Grove responded

Congratulations on your new Nissan Sentra! Thank you for taking the time to write about your experience. It is wonderful to hear that Brad Knutson, Jeff Kessler and Brian Nerka were able to give you the excellent service we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 29, 2016

Brake repair on 2015 Nissan Altima Yesterday afternoon, I informed service department that our 2015 Nissan Altima (11,200 miles) had a scraping noise in rear end. They scheduled at app More

by Quigley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing this review regarding your recent service visit with Adam Bistodeau at Luther Nissan Kia! We are pleased that they were able to fix the problem in an efficient manner. Thank you also for your business and loyalty to our store! It is much appreciated. Come see us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 28, 2016

!00% satisfaction The service was excellent and I have a 100% satisfaction with the service I had recently. I would recommend this dealership to anyone interested in gr More

by hernandezmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Knutson
Jan 29, 2016 -

Luther Kia of Inver Grove responded

Hearing that you were 100 % with your experience at Luther Nissan Kia is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 28, 2016

Bought a car there in 2010 & will go back for our next car! The customer service is OUTSTANDING! They are very informative and make you feel like you are the most important person there. Dealing with Adam as More

by John & Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam and his team
Jan 29, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Adam Bistodeau and his team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a wonderful day and stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 26, 2016

New car This is my second Altima from Luther. Service Dept. has always been top notch. Adam and Nick have been great to work with. Tom Hagmeier, Jerry Simon, More

by theSnipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hagmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2016 -

Luther Kia of Inver Grove responded

Congratulations on your new Altima purchase! We appreciate you giving us the opportunity to earn your business again. The fact that our sales and service teams, including Tom, Jerry, Eric and Nik did a great job for you is what we hope for each time a customer walks in the door. Thank you for sharing this kind review. Stop in to see us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 25, 2016

Awesome Got my oil changed, car washed, and a decal neatly cleaned off in literally no time. I was surprised. Awesome and friendly service representatives. K More

by Wozzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing your service experience at Luther Nissan Kia! We are glad that Nik Novotny and his team took good care of you while you were here. We appreciate our business and hope to see you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 25, 2016

Very fast! Had a recall taken care of & it got done much faster than estimated. The people I worked with clearly explained things to me & a nice free car wash in More

by Twinmom2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2016 -

Luther Kia of Inver Grove responded

It's always nice to be more efficient than expected! Thank you for sharing this nice review about your recent service visit at Luther Nissan Kia. We are glad that Mike did a good job explaining your recall. He is truly an asset to our team! Thank you for your business. and stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 23, 2016

Not all that good but only one employee was my concern. My service reps are usually very helpful but the person I dealt with over the phone when checking the status of my car was unpleasant and not helpful. More

by kathik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Boogren
Jan 26, 2016 -

Luther Kia of Inver Grove responded

Thank you for the candid feedback on your recent experience with my service staff at Luther Nissan Kia. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. We truly want to prevent this happening in the future. We appreciate your business, both with your purchases and your service visits. Please contact me at your convenience, we'd like to make it up to you if we can. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 22, 2016

GREAT SERVICE GREAT, LOVE THIS PLACE GREAT SERVICE, I PURCHASED MY CAR HEAR AND HAVE ALWAYS COME HERE FOR SERVICE, AND HAVE NEVER BEEN DISAPPOINTED THEY ARE ALWAYS More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2016 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Adam Bistodeau. We appreciate your business and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 22, 2016

Awesome They got my oil change done in 25 minutes and also washed it. They all are very professional in the service department. I love taking my car here More

by Bumper67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Jan 26, 2016 -

Luther Kia of Inver Grove responded

We are very pleased that Tom Stensrud and his service techs did a good job for you during your recent service visit! Building relationships by taking care of our customers is what we hope for. Thank you so much for sharing. Stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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