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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,830 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 4,830 reviews

May 16, 2016

Recall Service & Oil Change Adam took care of everything right from the start, including making sure that future service reflects what the original appointment was scheduled for More

by Donna22309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 17, 2016 -

Luther Kia of Inver Grove responded

Thank you, Donna, for sharing that Adam Bistodeau was efficient and helpful. Thank you for your business, we appreciate it! Looking forward to serving you in the future. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 13, 2016

Great place to buy and maintain your vehicle Very attentive staff. Great place to purchase and maintain your vehicle. I have had many doubts about the quality of work performed at other shops. More

by HelenUlrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016 -

Luther Kia of Inver Grove responded

Thank you, Helen, for sharing your experiences here at Luther Nissan Kia. It means a lot to us! We are so glad Nik Novotny and our service team have taken good care of you when you have visited our service department. We appreciate your recommendations and your confidence in us. Wishing you many more years and safe travels in your Kia Forte! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 13, 2016

tire light came on I was on my way home from work and I noticed the "tire light" was on; so I stopped in at the service department to have them check it out. Yes one ti More

by MARYBOVEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Boogren
May 16, 2016 -

Luther Kia of Inver Grove responded

Thank you, Mary, for sharing your speedy experience in our service department! We are so glad that Adam Bistodeau, Dave Boogren and our service department were (and have been) friendly and respectful when they took care of you. Both are so important when serving customers and we are glad we met those expectations with you! Wishing you continued enjoyment in your 2015 Kia Soul! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 11, 2016

very pleasant Very friendly serivce took a while to get approved but i have crap credit didnt try to rush on anything very thorough and pleasant to work with becaus More

by mzstacey85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Heille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016 -

Luther Kia of Inver Grove responded

Congratulations on your new car)! Thank you for taking the time to write about your experience. It is wonderful to hear that Andy Heille and Eric Nieves were able to give you the excellent service we strive to provide all our customers. We look forward to working with you again in the future. We would love to help your mom when she is ready. :-) Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 09, 2016

Jeff Kessler is AWESOME!! First off this is not my first experience with Luther Nissan Kia. I purchased a car with them in 2008 and absolutely loved the experience that is why More

by Melisa819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2016 -

Luther Kia of Inver Grove responded

We would like to thank you for your recommendations and for this amazing review! Jeff Kessler and Brian Nerka (your finance manager) are both dedicated to providing you and everyone else who visits Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that they helped to make your experience such a positive one. Enjoy your new Nissan Rogue! We look forward to serving you again in the future. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 07, 2016

Good service rep - car cleaning blows My service representative is always on point (Adam), that is for sure. Other than that, it feels like everyone else around the dealership is operatin More

by kidkrisis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Luther Kia of Inver Grove responded

Thank you for the candid feedback on your experience with the staff at Luther Nissan Kia. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I am glad Adam intervened and took over to avoid any messes. I will be chatting with him to see how we can prevent this happening in the future. We wish you many happy miles in your new 2016 Kia Sorento! Thank you for the opportunity to serve you. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 05, 2016

Excellent dealership to work with! Staff was all so cheerful and very helpful. Customer service was excellent with everyone there! I can't wait to come back to upgrade vehicles over the More

by Mandyhollibaugh29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2016 -

Luther Kia of Inver Grove responded

We would like to thank you for your recommendations and for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Jeff Kessler and Jamie Groth helped to make your experience such a positive one. Enjoy your new Nissan Rogue! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 05, 2016

Very professional and efficient. Very pleased with Luther Nissan/ Kia dealership. Their sales and service dept is par excellence! Mr Isham friendly and professional mannerisms was v More

by stewart1396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Greg Isham, as well as our sales and service departments. We will be sharing your feedback among our team. Enjoy your new (make/model) and please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 04, 2016

Excellent service. I have leased before with Luther Kia and each experience has been excellent. The service was prompt and overall a very good experience-highly recommen More

by barr,bill123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kelly
May 04, 2016 -

Luther Kia of Inver Grove responded

Thank you for your recommendations and your kind review. We are so glad Mike Kelly and Ryan Anderson did a great job for you when you leased your new car! We appreciate you coming back again and look forward to serving you in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 04, 2016

Always Awesome! We bought our Kia Sorento in 2012 and have had it serviced here with 100% satisfaction every time! The staff is beyond awesome .... explains everyt More

by Sbyrd1704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Greg Isham. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that you will be coming back again and the team will be thrilled to hear your feedback! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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