Luther Kia of Inver Grove

Oil Change Scheduled an oil l change for my 2011 Kia Sorento on line which was very easy to set up. They took my car right away at the schedule time and finis Scheduled an oil l change for my 2011 Kia Sorento on line which was very easy to set up. They took my car right away at the schedule time and finished in less time than planned for. Adam, the service manager, came out and gave m a review of other service items I might need to plan for in future with pricing estimates and probable time lines. Coupon for free car wash was an added bonus. Over all great service...and good coffee! More

Logic Improvement Recall Work Jason, who noticed that there was a Recallr. He asked if I wanted to go ahead and schedule the work. I also mentioned that I wanted the Optima Rubbe Jason, who noticed that there was a Recallr. He asked if I wanted to go ahead and schedule the work. I also mentioned that I wanted the Optima Rubber floor mats (set of 4) and would like to pick them up when I came in for the recall work. Jason placed the order for the mats, confirmed the price and said they would be in the day before my scheduled appointment. On the day of my appointment I was helped by Greg Isham. I asked if it was possible for them to install the new mats for me. They vacuumed the floors and then took out the old mats and put the new ones in for me. The service from all areas was excellent. More

Friendly staff, great car! Phil was very accommodating and a no pressure salesman. He was relaxed during the test drive. The vehicle itself checked out to be exactly as advertis Phil was very accommodating and a no pressure salesman. He was relaxed during the test drive. The vehicle itself checked out to be exactly as advertised. The vehicle was reasonable priced in the fair market value range for Kelly Blue Book. The CarFax report was provided without hesitation. There was no hassle. All paperwork was completed accurately in a timely manner. I have not purchased a vehicle for 9 years and could not have had a better experience buying a quality used car. Loving it already! More

Service was great I been coming to the dealership for a long time and im aalways happy when i I leave there . Only thing I would say that the waiting room was not up to I been coming to the dealership for a long time and im aalways happy when i I leave there . Only thing I would say that the waiting room was not up to par this time. More

Dealership is great, but the car is not so much.. The service is wonderful at this dealership. I was happy to work with Mike in the service dept. He was very professional and incredibly helpful. H The service is wonderful at this dealership. I was happy to work with Mike in the service dept. He was very professional and incredibly helpful. However, I have a Nissan Sentra SL 2013 and have had many problems with it. I am not happy with this make/model and will not purchase a Nissan again due to my overall experience with it. More

Mike @ your Service Desk Listened and Corrected my issues I made an appointment for Saturday @ 11 A M . I met Mike at your service desk early around 9 or before. My 2013 Rogue needed an alignment, and th I made an appointment for Saturday @ 11 A M . I met Mike at your service desk early around 9 or before. My 2013 Rogue needed an alignment, and the shield on the exhaust just needed to be re-welded in place. He listened to me and also changed the Oil and the Filter. I am very happy with Mike. He was a very tall, a larger man with a beard, I am not sure of his last name. If I recall he may have had my vehicle completed before noon, totally surprised and impressed. I also had a ride home and a ride back to the Luther Nissan Dealer by a man named James. James enlisted in the Marines and serves in the Reserves, he has 27 years of military service so that the employees at your business are able to live free and provide for their own families. James should be given recognition for his military service to the U S A. I respect both James and also Mike, respect is what you want from your customers. I also have purchased three new Nissan's from the Luther Nissan location. I will also add that your parts man named Matt, one week ago did also give me an estimate on four tires that would fit my Rogue. I had to go in another direction for my Rogue tires but Matt was very polite and helpful. I wanted to use your purchase 3 and get the next tire, but the selection was limited for what I wanted. Thank you, Don Habisch 8151 Corey Path I G H MN 55076. More

Excellent service They always above and beyond in their service. I never have to wait for long. Thank you for always making me feel welcome when I come in! They always above and beyond in their service. I never have to wait for long. Thank you for always making me feel welcome when I come in! More

Proud owners of a new Nissan Rouge Things could not have gone any better , we were greated with a smile , our sales person J P was happy to sit down and listen to us , and come up with Things could not have gone any better , we were greated with a smile , our sales person J P was happy to sit down and listen to us , and come up with a plan that works right in our budget , we are now Proud owners of a new Nissan Rouge . Thank you J P and thank you Luther Kia Nissan . P S we appreciate the time you took to explain the new features, compared to the old ones .and how to better use the new features, we love our Rouge 😃 More

Great service . . . I worked with Tom in the service area yesterday, and he was incredibly helpful and patient. I get anxious anytime I need to get a vehicle checked out I worked with Tom in the service area yesterday, and he was incredibly helpful and patient. I get anxious anytime I need to get a vehicle checked out, and he put me at ease and answered all of my questions thoughtfully and thoroughly. Thank you, Tom! More

Great service! Excellent customer service. Everyone took the time to greet me and make sure that they understood why I was there. They took the time to explain what Excellent customer service. Everyone took the time to greet me and make sure that they understood why I was there. They took the time to explain what they found and what needed to be done as well as the anticipated cost. The job was done in the time that they said it would be done. I am pleased with the service. More