Luther Kia of Inver Grove

Friendly, efficient, on time, thorough service appointment Service work was completed on time (actually 15 min early!) Service rep (Scott) was professional, friendly, helpful, he listened to my concerns, answe Service work was completed on time (actually 15 min early!) Service rep (Scott) was professional, friendly, helpful, he listened to my concerns, answered my questions More

good maintenance on my car Helpful, knowledge, very friendly. Went out of their way to find a part.that they did not have in stock by driving to another dealership to pick one Helpful, knowledge, very friendly. Went out of their way to find a part.that they did not have in stock by driving to another dealership to pick one up. Only took another 15 minutes More

Oil Change/Tire Rotation Appointment started/finished on time. Courteous and friendly service writer. Minimal up-sell attempt on services; pointed out possible areas but no ar Appointment started/finished on time. Courteous and friendly service writer. Minimal up-sell attempt on services; pointed out possible areas but no arm twisting or dark predictions of vehicle failure. Waiting area could be nicer. More

Updates needed We worked with Tyler, who was easy to talk to but a little on the younger side. He was great with questions on the technology and had more knowledge t We worked with Tyler, who was easy to talk to but a little on the younger side. He was great with questions on the technology and had more knowledge then I would have thought. I thought it took a little to long to get the paperwork done. My biggest disappointment was the office layout. It needs major updating, the flooring was falling a part. We had a pillar in the middle of the cube we were meeting in, the pillar made it so that you couldn’t get into both seats. If you did get into the inside seat you couldn’t see the salesman you were talking to because the computer screen was in the way. Huge inventory which is a wonderful bonus but the cars where so tight that several cars we looked at had paint chips and scratches. Overall we would buy a viechle from them again but a better layout or major updates would make the experience go much smoother. More

Why wasn't the air filter changed previously?. Now 41 00 dollars later. Should have been disclosed before the 3rd oil change. That has been my complaint. Had issue oil wasn't cleaned up properly. That's a 00 dollars later. Should have been disclosed before the 3rd oil change. That has been my complaint. Had issue oil wasn't cleaned up properly. That's all, overall they have great service. More

Very helpfull and friendly service. The sales staff helped to Return a leased optima and then got us set up in a sorento. The wife is very happy with the new sorento. The sales staff helped to Return a leased optima and then got us set up in a sorento. The wife is very happy with the new sorento. More

Great experience I had a great experience at Luther Nissan sales associate Dave burns was great. No pressure very helpfull. I honestly wish other dealers would take le I had a great experience at Luther Nissan sales associate Dave burns was great. No pressure very helpfull. I honestly wish other dealers would take lessons from Luther. 100% will be returning for next auto and recommending others. More

Lease swap EXCELLENT customer service and Humberto got me into an SUV which was in my price range! HE WAS AWESOME! I would go back to him again FOR SURE!!! EXCELLENT customer service and Humberto got me into an SUV which was in my price range! HE WAS AWESOME! I would go back to him again FOR SURE!!! More

Lease renew Scott did an amazing job of fulfilling me needs. He was knowledgeable and did not try to steer me into something I did not need. The whole experienc Scott did an amazing job of fulfilling me needs. He was knowledgeable and did not try to steer me into something I did not need. The whole experience was quick but helpful More

more than one con is too many I went with my bank financing which ended up at 2.4%. Of course car dealerships make a lot of their money on the finance. I didn't take their financin I went with my bank financing which ended up at 2.4%. Of course car dealerships make a lot of their money on the finance. I didn't take their financing so they made me sweat it out for two hours and keep having finance guys come up to me and try to get me to do their financing. Huge waste of time. There was also a $299 add-on fee ($113 for parts and labor lol) for four blinking lights they installed on the bumper. It was apparently non-negotiable. Everything worked out fine but took much too long and I know a con when I see it. There were at least two cons here. Excellent deal nonetheless. I felt like I was being jerked around. Not going back but the sales portion with Erick was excellent. I know reading this annoys you and it should. I don't expect anything to change. I bought my car from you and we parted ways, so I'm cool. More