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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,831 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 4,831 reviews

April 06, 2018

My third lease And I always come back to the sales person, Joe Ray. He provides me with the best customer service Ever and I know I can depend on him. I trust him a More

by KVSSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Erkkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Luther Kia of Inver Grove responded

Thank you so much for your kind words! Trust is so important and we are pleased that you feel that way about your experiences when purchasing vehicles with Joe Ray. He is truly an asset to the Luther Nissan Kia sales team. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 06, 2018

21 Day Sticker New sticker was needed sue to delay in plates coming in from a new purchase. Went in and was in and out within 10 mins. with a new sticker. More

by ANTOINETTEMITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Luther Kia of Inver Grove responded

Glad to hear that you were served speedily when picking up a new sticker for your back window. Mary does a great job and we appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 06, 2018

Overall good experience no one went over and above It was a decent experience. Though more could have been done to make my visit worthwhile. I also foundnout upom leaving that I should have got some co More

by jbodine85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Luther Kia of Inver Grove responded

We strive to provide 5 star service to everyone that walks through our doors each day. Would you mind sending me a direct message as to how we can improve your experience? You will receive your Luther Advantage card (for the gas and car wash discounts) about 6-8 weeks from your purchase. I would be happy to send you some coupons to tide you over until then! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

April 06, 2018

Great costumer service Everyone there is helpful and honest. I Always leave feeling like I got the best deal. Thank you ALL for going above and beyond when servicing my car, More

by giselle.l.schumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Heille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing, Giselle! It's great to hear that our service team went "above and beyond" during your recent service visit. I'm also glad they keep you informed about progress. Communication is so important! Have a wonderful day and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

April 06, 2018

FAST AND FRIENDLY I was expecting to be waiting for awhile as I had brought my vehicle in for recall part replacement and regular maintenance. My vehicle was done way s More

by teri.boumeester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to get your car serviced ahead of schedule. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 06, 2018

Great service Everything was done that had to be done and UNDER the time ppromised! I had a nice place to wait for my car and the coffee was good. All service peopl More

by C Maupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was in service dept
Apr 10, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 stars! We appreciate you sharing that you had a nice experience during your recent service visit. You DO matter to all of us and we want to provide excellent service each time you come in. Have a super day and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 06, 2018

Replaced recall part, oil change and tire rotation. Friendly all round service and sales department. They provide a very comfortable area for guest waiting for service. They provide WIFI, coffee and More

by suewagner55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know who worked on it.
Apr 10, 2018 -

Luther Kia of Inver Grove responded

Thanks, Sue! Hearing that you've had great experiences in 5 years of service is fantastic! We appreciate you sharing and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 05, 2018

Brake job, oil change This dealer is so easy to work with. Very friendly and professional. Would recommend to anyone needing service! Adam explained everything in a way for More

by Mjmcguire78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with Adam! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 05, 2018

They were really helpful in my decision. They were very friendly and we're great in getting me into the best car for me. They explained it very well what was expected to of me when it came to More

by trevorhoff83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Burns, John Flannery
Apr 10, 2018 -

Luther Kia of Inver Grove responded

Congratulations on your new 2018 Nissan Sentra! Thank you for taking the time to write about your experience. It is wonderful to hear that John Flannery and Dave Burns were able to give you the excellent service we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 05, 2018

Oil change Fast, courteous service!! Good snacks in waiting area. They washed my Murano! Always a great experience! Will recommend to friends and family. Thank More

by mkkatz63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Luther Kia of Inver Grove responded

It's nice to hear that you enjoyed your recent service visit at Luther Nissan Kia. It is our pleasure to provide snacks, a comfortable waiting area, and fast, courteous service! Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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