Luther Kia of Inver Grove

My experience was great! Thank you Thanks to everyone. Thank you Andy H and Ryan in the finance department! I love my New car. I really appreciate Everyone. Thanks once again! Thanks to everyone. Thank you Andy H and Ryan in the finance department! I love my New car. I really appreciate Everyone. Thanks once again! More

Great service The repair workers were prompt, efficient and polite. Less work needed to be done on my car than originally thought, and Adam explained everything to The repair workers were prompt, efficient and polite. Less work needed to be done on my car than originally thought, and Adam explained everything to me clearly. More

Expensive & bookelt Why would the dealership sell you an oil change booklet that wouldn’t include tire rotations and then charge $25 just to rotate your tires? Waste of m Why would the dealership sell you an oil change booklet that wouldn’t include tire rotations and then charge $25 just to rotate your tires? Waste of money to even get that xxxx booklet they sold me. Way too expensive. More

Purchasing review Quick and easy. My sales associate scott was great. Answered every question, new all about the vehicle I bought. He new about the lease return and it Quick and easy. My sales associate scott was great. Answered every question, new all about the vehicle I bought. He new about the lease return and it was seamless and easy. More

Great experience for a first time buyer! I was helped by Igor in sales and Jamie in finance. Igor was extremely helpful and answered any and all questions I had. I was kind of nervous since I I was helped by Igor in sales and Jamie in finance. Igor was extremely helpful and answered any and all questions I had. I was kind of nervous since I hadn't been through the process before and had to buy one in somewhat of a hurry as my old car was having major issues, but Igor was able to find me a like new 2017 Altima with less than 5k miles that was within my budget! Jamie was so friendly and went over all of my financing options. She was able to answer every question to make me feel comfortable in my purchase. I would definitely recommend this dealer and will likely be back once it's time to buy again! More

My salesman was the best, he made me feel like a rock star. I am very happy with my entire experience, very very impressed with my salesman, like I said he made me feel like I millionaire and he treated me that I am very happy with my entire experience, very very impressed with my salesman, like I said he made me feel like I millionaire and he treated me that way, I would and have recommended my friends and my family. More

Service I had taken my vehicle in to have it checked, the radio had stopped working. They had to order a new one. I was told they would call when it came in. I had taken my vehicle in to have it checked, the radio had stopped working. They had to order a new one. I was told they would call when it came in. I had to call almost 2 weeks later, I was told that the radio had been there. For the inconvenience I was offered a rental car by the associate I spoke to on the phone. When arriving at the dealership the associate helping me knew who I was and why I was there, which was to have the radio replaced, and again for the third time I had to explain to them that the headlight bulb on the right side had blown again, and that was the bulb that Kia had put in. I was offered a rental due to they didn't know how long it was going to take. After leaving with the rental car, I noticed there was only a 1/4 tank of gas and the car was filthy, and felt uncomfortable due to the size of the vehicle. Not being funny but I am a big guy. I was questioning the integrity of the service department, due to the condition of the rental vehicle. Had to stop and clean the inside of the windshield due to it being dirty. Not understanding why the car wasn't inspected before being given to a customer. After all was said and done, the radio and the problem with the electrical system was taken care of. More

Great dealership with a great staff! I had brought my Kia in for service and my wife and I decided to check out the shoe floor. The salesperson that we had purchased the Kia from recogni I had brought my Kia in for service and my wife and I decided to check out the shoe floor. The salesperson that we had purchased the Kia from recognized us and managed to get us a test drive in a Nissan Rogue while he was also working with other customers. He then spent a little time with us explaining the Rogue's features and the current deals. We came back the next day and leased the Rogue that we test drove. It was an easy, no-hassle experience and we'd definitely shop at Luther Nissan Kia again. More

Never gave up! This was a special purchase since it’s out 10th Nissan vehicle! It’s the 9th with this dealership. And look forward to our next! This was a special purchase since it’s out 10th Nissan vehicle! It’s the 9th with this dealership. And look forward to our next! More

Fast service, too much sales pressure The technicians who did the alignment on my 2010 Forte were very quick. I was told it would take 2 hours but took only 1.25 hours. I got new tir The technicians who did the alignment on my 2010 Forte were very quick. I was told it would take 2 hours but took only 1.25 hours. I got new tires just before the alignment. As far as I can tell, the alignment is true. Work well done. My biggest complaint was that the service technician who received me (not Mike Wagner who was assigned to my appointment but I can't remember his name) kept trying to sell me more services on my car. All I wanted was the alignment I had already scheduled earlier in the week. Now that I think of it, this same technician told me that the appointment was for 10am when I had it in my calendar as 10:30am. I was sure I was on time but he was essentially reminding me that I was "late." He didn't show me on the computer that it was 10am. I was pretty sure that I scheduled for 10:30am. The technician who let me know the work was done did not introduce himself. I don't know what his name was either. Not sure I ever talked to my assigned technician. More