Luther Kia of Inver Grove | Page 2

Service was amazing. My only complaint is that my appt was at 8:00 and they told me the vehicle would take an hour and a half (I start work at 9:30). They got me a Lyft a My only complaint is that my appt was at 8:00 and they told me the vehicle would take an hour and a half (I start work at 9:30). They got me a Lyft and I wasn't even to work yet when they called to tell me the vehicle was done. Great that they are so fast but it was inconvenient to have to get another Lyft to bring me back when I just could have waited. The car was finished by 8:45. My ride back was scary, the driver drove kind of crazy and we almost got hit by a delivery truck but not the dealership fault. For sure will still give 5 stars:) More

Great customer service Miguel answered all my questions on a timely manner and very helpful throughout the buying process Jamie was also very nice to work with on a timely manner and very helpful throughout the buying process Jamie was also very nice to work with More

Pre-owned car inspection did not detect a hard to solve wheel alignment issue. This costed me 6 hours of waiting and the problem hasn't been solved yet. A second appointment was scheduled for two weeks lat wheel alignment issue. This costed me 6 hours of waiting and the problem hasn't been solved yet. A second appointment was scheduled for two weeks later. Waiting times at the repair shop have exceeded 6 ours in my case. More

dealership was nice and Joe was great to work with. would buy another vehicle from them would buy another vehicle from them More

I purchased a Rogue here 4 years ago and have returned for oil changes, brake jobs and other maintenance. Their service department people are courteous and have gone out of the way to accommodate me some for oil changes, brake jobs and other maintenance. Their service department people are courteous and have gone out of the way to accommodate me sometimes. Nice waiting area with free beverages and snacks. More

Very friendly and had my care done sooner than expected. They have a nice waiting area. They have a nice waiting area. More

Igor Tenenbaum was very helpful as my salesperson. The purchase process was very smooth. Would recommend to a friend. The purchase process was very smooth. Would recommend to a friend. More

Creigh Johnson, from the sales department was recommended to us. He showed great patience and spent a lot of time with us while we were at the dealership; we never felt pressured. Jamie Maurer was clear and to us. He showed great patience and spent a lot of time with us while we were at the dealership; we never felt pressured. Jamie Maurer was clear and concise as she went over the financing and options for our new purchase. Just when we thought things couldn't get any better, Lucy went over the instrument panel with so much efficiency, we had no questions about how to navigate through its many features. Everyone we came in to contact with was courteous and friendly. More

I’ve lost track of the number of Nissan’s I’ve purchased from this outfit over the decades. They are great to work with. Salesmen have changed, even managers but the customer satisfaction culture has not ch from this outfit over the decades. They are great to work with. Salesmen have changed, even managers but the customer satisfaction culture has not changed. They bend over backwards to get everything right. More

This time they didn't lose my car for 3 days because I waited for it and did not drop it off. waited for it and did not drop it off. More