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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,832 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 4,832 reviews

August 29, 2018

Excellent He said my car would be ready in an hour but was done in less time. Always asked if I had any concerns and questions. Great service! More

by Fernanda.a2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Fernanda. We are pleased that Taylor earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 29, 2018

Oil change Great job! Thanks! I got there early and they said they would do the best that they could to get me in and I was done within an hour even though I wa More

by terridallas2512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 29, 2018

Used vehicle purchase Our experience with the salesman-Matthew- was pleasant. He was knowledgeable and professional. When it came to to see if we could make an offer on More

by dvdhtz99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rife
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent experience at Luther Nissan Kia. It's great to hear that Matt Bruce was pleasant, knowledgeable and professional. We apologize that you found your interaction with Dave to be less than satisfactory. We will be sure to share this with the management team. Glad to know that our service department is taking care of the trim piece that was missing. We do appreciate your business and look forward to serving you again in the future. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Glad we tried Luther! We were very pleased. We have been discouraged with our previous Nissan dealer for awhile. Luther is not as close to our house but was worth the extr More

by JenniferJuniper
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jennifer, for the 5 stars! We are so glad that our service team took good care of you during your recent visit. So happy to hear you will be coming back. Thank you for your business and for being a new Luther Nissan Kia customer! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Very helpful and affordable helpful Everything fixed everyone helpful and knowledgeable I will keep using the service center. I will also recommend this to others.. very affordable And t More

by dcastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2018 -

Luther Kia of Inver Grove responded

We appreciate your recommendation and your kind review! We are so glad that our service team provided you with helpful, knowledgeable, and affordable service. Thank you for sharing and stop in and visit again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

excellent experience . My sales personal, Scott Holerud, sprovided the best service, explaning all that I needed to know. I have worked with Scott for several years and app More

by BERITPED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

We are happy to hear that you got exactly what you wanted out of your car-buying experiences with Scott Holerud at Luther Nissan Kia in Inver Grove Heights. Thank you for sharing! We wish you safe travels in your new car and look forward to seeing you again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

So nice and easy to work with I admit I didn’t care for the actual service line to make an appt on. It was just a bit confusing and the person seemed unsure of themselves. Howe More

by kaylahemmerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, and possibly Tyson or Taylor (I feel terrible I can’t remember his name for sure). I talked to him when I checked my car in
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you, Kayla! It's fantastic that you felt genuinely cared for during your recent service visit. That means a lot! I will pass your feedback about the appointment line on to management. It helps us improve the service we provide. Thank you for sharing! We look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Great Service, Great Employees Changed Dealerships was the best move I have ever done regarding my car.. Have had nothing but 5 star service every time I have had my car serviced..T More

by DNIGHTANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your service experiences at Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team have provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Enjoyable experience All employee interaction was very helpful, kind, upbeat and just fun to talk with them. They worked to not let my payments go over the amount I wante More

by DPAULUS1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Heille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, don't remember everyones names
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 stars! Andy Heille and the sales team will be pleased to know they earned that rating with you! We are so glad that they helped keep your payment within your budget. That's important to us. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Good friends, good times, great beer! Greg and his staff are fantastic. Either their great actors or they really, really do care about you and the service they give to your car. Adam, Greg More

by TED486469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Wow! Thank you, Ted. Your kind words mean a ton to us! The fact that you have been coming here for service since 2005 and feel that you've been given excellent treatment over that time is great to hear! We really appreciate your business and for sharing this great review! Please stop in and visit again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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