Luther Kia of Inver Grove

Appt was quick and the service person explained everything a The whole experience was pleasurable. People very nice n helpful. When he explained what was wrong he was very detailed. The cashier was very nice and The whole experience was pleasurable. People very nice n helpful. When he explained what was wrong he was very detailed. The cashier was very nice and explained everything as well More

Pain Free! Nik Novotny was knowledgeable, friendly, professional and his communication met, dare I say exceeded, my expectations. A true asset to the Nissan tea Nik Novotny was knowledgeable, friendly, professional and his communication met, dare I say exceeded, my expectations. A true asset to the Nissan team. Thanks Nik! More

Amazing place I was treated with so much respect.nice place very friendly they were all nice and friendly even if they weren't working with me. I was treated with so much respect.nice place very friendly they were all nice and friendly even if they weren't working with me. More

New lease Pretty painless experience. The sales persons both Mitch and Rich were very helpful and Jamie in finance was also helpful and don’t push any product w Pretty painless experience. The sales persons both Mitch and Rich were very helpful and Jamie in finance was also helpful and don’t push any product we didn’t need. More

Fast service and great communication Scott was very helpful in answering the questions I had about the recall. I was very skeptical about having the work done because after driving the c Scott was very helpful in answering the questions I had about the recall. I was very skeptical about having the work done because after driving the car for three years I have had no mechanical issues. More

Great experience Our service was EXCELLENT! We had no wait time. Jeff LISTENED to us and made it happen so we went home with a new car. Our service was EXCELLENT! We had no wait time. Jeff LISTENED to us and made it happen so we went home with a new car. More

Service Department Great service with friendly, professional staff. Very convenient. I always enjoy working with all the staff and have never encountered a problem. Woul Great service with friendly, professional staff. Very convenient. I always enjoy working with all the staff and have never encountered a problem. Would highly recommend this dealer. More

Last minute oil change They got me in right away. Very friendly, attentive, explained everything before and after. Rotated tires and alerted me that it is soon time for me They got me in right away. Very friendly, attentive, explained everything before and after. Rotated tires and alerted me that it is soon time for me to buy new tires. They even got a few quotes so I could do a comparison. More

High pressure sales I went there for an event, now keep in mind the sales person I dealt with was someone who was brought in to help with the event. He wasn't one of the I went there for an event, now keep in mind the sales person I dealt with was someone who was brought in to help with the event. He wasn't one of the normal sales guys and I don't remember his name but he made me feel very pressured and I ended up buying a car I really couldn't afford. I realize part of this is my own fault, when we took the car for a test drive, he actually asked me if I was single which I thought was highly inappropriate and unprofessional. I asked him how much the payments would be, he said "We'll figure that out when we get back". We get back to the lot and before I know it, I'm signing papers for a car I still don't know the price of (My fault for letting them talk me into it I know). Once I got all the papers signed, I then find out it's a 16,000 dollar car with all the taxes and fees, it was over 17,000 which is way more money than I even wanted to spend. I told my sales guy it was to high, that I couldn't afford it and he assured me I had 45 days to return the car if I didn't want to keep it. He told me this more than once. When I tried to return it, I found out he lied to me, it is only 5 days. So, not only was I lied to about that but add in all the rest of the charges and fees and somehow a car with an original price of 15,999 is now a 25,000 dollar vehicle that I cannot return and can barely afford. I feel taken advantage of because I am a woman. I am not happy about this and won't deal with them again. More

Thank You They did what they said they would do, and when they said they would do it. In fact, they completed the vehicle sooner than promised. No xx, (exc They did what they said they would do, and when they said they would do it. In fact, they completed the vehicle sooner than promised. No xx, (excuses) straight talk, solid service! It's becoming big rare! Thank You! More