Luther Kia of Inver Grove

Total lack of communication Service took 5 hours to diagnose the problem. I had to contact them to find out what was going on. They had to keep it overnight by then and I had to Service took 5 hours to diagnose the problem. I had to contact them to find out what was going on. They had to keep it overnight by then and I had to contact THEM the next day at 4:00 pm to find out if the car was finished! Horrible communication. More

Friendly advisor I was very satisfied with service and location. I would recommend friends and family for service at that location. Good staffs, good location, and goo I was very satisfied with service and location. I would recommend friends and family for service at that location. Good staffs, good location, and good services More

Favorite Kia dealership Always a great experience here. Friendly staff, caribou coffee, water bottles, free car wash. And I appreciate how they send updates through text mess Always a great experience here. Friendly staff, caribou coffee, water bottles, free car wash. And I appreciate how they send updates through text messages showing the progress of the service. More

Wheel Bearing Heard noise in back wheel. Took it in and rode with the technician. They agreed and had a new wheel bearing kit installed within an hour. Great servic Heard noise in back wheel. Took it in and rode with the technician. They agreed and had a new wheel bearing kit installed within an hour. Great service. Service was under warranty. More

Effective and efficient. Polite. It was easy to schedule online. The service person asked good questions and listened to me. Service was prompt. The cashier was well prepared and thou It was easy to schedule online. The service person asked good questions and listened to me. Service was prompt. The cashier was well prepared and thoughtful. People who don't already know the "routine" have no idea where to go or what to do. This is frustrating for them and customers who know it all are bitchy rather than helpful or tolerant. More

Warranty work The service folks are top notch and courteous. They're good at relieving any anxiety as everything is explained at my level. Have always been done wit The service folks are top notch and courteous. They're good at relieving any anxiety as everything is explained at my level. Have always been done with work before estimated time. Best of all the vehicle always comes back cleaner then when I came in. More

What you would expect! I have been coming here for a very short time but can honestly say this is one of the best service experiences I have ever had at a dealership. The s I have been coming here for a very short time but can honestly say this is one of the best service experiences I have ever had at a dealership. The service team always goes above and beyond and answering questions and dealing with any issues. Highly recommended ! More

Great experience Took my Murano in for recall appointment. Great service, in and out quickly. Very professional place. I will use the service again in the future. Took my Murano in for recall appointment. Great service, in and out quickly. Very professional place. I will use the service again in the future. More

Service was Great! I needed an oil change and tire rotation. Taylor got me in and out quickly, was super efficient and friendly! And, they washed my car! Much apprec I needed an oil change and tire rotation. Taylor got me in and out quickly, was super efficient and friendly! And, they washed my car! Much appreciated!! More

Extremely professional. The workers at Luther Nissan are top notch employees, I trust them when they reccomend something being replaced. I like how they explain what they The workers at Luther Nissan are top notch employees, I trust them when they reccomend something being replaced. I like how they explain what they are doing and what needs to be done More